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Reputation

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2,603 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
#1 in 1 categories
Grid® leader
Serving customers since
2006

Profile Name

Star Rating

1912
544
90
27
30

Reputation Reviews

Review Filters
Profile Name
Star Rating
1912
544
90
27
30
Jazmine C.
JC
Jazmine C.
Communications and Social Media Coordinator
06/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

It works well for reviews, social listening, and reputation management.

Great customer service, the team responds quickly and is there for your team!
Verified User in Construction
UC
Verified User in Construction
06/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Good program, easy to use, lack of innovation, limited functionality

Haven't come across anything new, perhaps there are enhancements but not aware of them. Wonder if there is a distribution list/newsletter for new features.
DM
Dean M.
06/09/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Reputation.com is very proactive with new features and open to feedback from users.

The AI Answer Engine has become a powerful source in tracking our GEO efforts in searchability across AI platforms. The Reputation Score X algorithm has been updated to remove reviews from platforms such as Yahoo Local (this platform was not helpful in reflecting meaningful reviews).

About

Contact

HQ Location:
San Ramon, CA

Social

@Reputation_Com

What is Reputation?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Details

Year Founded
2006
Website
reputation.com