Reputation

Show rating breakdown
2,606 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
Serving customers since
2006

Profile Name

Star Rating

1915
544
90
27
30

Reputation Reviews

Review Filters
Profile Name
Star Rating
1915
544
90
27
30
Michael S.
MS
Michael S.
Manager Local SEO & Reputation ManagementEnterprise (> 1000 emp.)
07/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Reputation: Thorough Analytics and Genuine Support for Online Reputation Success

Reputation has been a great ally in managing our online reputation, and it’s clear they genuinely care about our success. From analytics to customer sentiment, they take a thorough approach and don’t leave any stone unturned.
Michelle  K.
MK
Michelle K.
DirectorMid-Market (51-1000 emp.)
06/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great Overview

The information being in one location is a wonderful help. I am even able to access our reviews and respond to them. We are able to see where attention is needed very quickly.
MS
Melissa S.
Enterprise (> 1000 emp.)
06/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Interesting, but great product

Really great insights into online reputation, great for monitoring as well.

About

Contact

HQ Location:
San Ramon, CA

Social

What is Reputation?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Details

Year Founded
2006
Website
reputation.com