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QuickReply

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66 reviews
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  • 2 categories
Average star rating
4.8
Serving customers since
2021
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QuickReply.ai

66 reviews

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.

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QuickReply Reviews

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saakshi d.
SD
saakshi d.
01/13/2026
Validated Reviewer
Review source: Organic

Effortless Bulk Messaging with an Intuitive Interface

Extremely helpful with sharing bulk messages to a large database. User friendly UI & UX. Great customer support from the team. I'm able to send out messages at any frequency, anytime I want.
Ayesha R.
AR
Ayesha R.
12/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

Transforming E-commerce Customer Service with Ease

I like QuickReply.ai for the quick replies and professional responses it provides. The ability to automate workflow messages and broadcasting messaging makes customer service control much easier. I appreciate the UX and interface, which makes it easy to send out broadcasts and set up workflows and integrations. The team is extremely helpful and assists quickly with queries and issues. Setting up QuickReply.ai was easy, and the team was very helpful in getting it set up.
Sreenivasa H.
SH
Sreenivasa H.
12/02/2025
Validated Reviewer
Review source: Organic

Reliable AI-Driven Chatbot Platform With Good Support Team.

QuickReply has been one of the good and reliable AI-enabled chatbot platforms. The platform is robust, AI-driven, and easy to use, helping improve both workflow efficiency and customer engagement. The team’s clarity, technical competence, and understanding of the WhatsApp ecosystem are commendable. They are quick to support and responsive, even with short-notice requirements. Overall, QuickReply brings together strong technology and a dedicated support team.

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HQ Location:
Gurugram, IN

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@QuickReplyai

What is QuickReply?

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

Details

Year Founded
2021