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QuickReply

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71 reviews
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  • 2 categories
Average star rating
4.8
Serving customers since
2021
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QuickReply.ai

71 reviews

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.

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QuickReply Reviews

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gauri s.
GS
gauri s.
07/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

A seamless service to keep your customers and business connected

For me, the best has been the customer service. Saloni Madaan from the team has been extremely prompt, patient and helpful at every stage, be it a doubt or explaining a procedure. It’s very rare for someone to be available and take out time for a client on weekends, Saloni has! Apart from her, Rinkesh Singh has also been of great help!
Ananth k.
AK
Ananth k.
07/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

Happy till now with the experience

We have recently integrated with Quickreply for customer support. We are happy with all the process from onboarding to the support they are providing till now. In case of any queries they have gone extra mile and provided immediate resolutions.
Ronak M.
RM
Ronak M.
Entrepreneur
06/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

Best Choice for D2C Website Automation and Customer Connect via Whatsapp

Their Automation and campaign setting up strategies. They are quick to adapt as per your needs. Very easy to use. Solid Support from their team. We are using since last 1 year and satisfied. Features are above par compare to market Whatsapp tools. They do all the implementation work and we just have to play the tools. Integration with Shopify is smooth and never faced any hiccups.

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HQ Location:
Gurugram, IN

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@QuickReplyai

What is QuickReply?

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

Details

Year Founded
2021