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QuickReply

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66 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2021
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QuickReply.ai

66 reviews

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.

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QuickReply Reviews

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Star Rating
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Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
06/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Experience with QuickReply.ai – Highly Recommended!

QuickReply.ai is extremely easy to use and has streamlined our communication on WhatsApp. The platform is intuitive, user-friendly, and offers powerful automation features. What we appreciate the most is the responsive and supportive team — they truly understand the urgency of business needs and provide quick solutions every time.
Customer S.
CS
Customer S.
06/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Well handled and coordinated ecosystem for adapting whatsapp for business

The team is quick with all support and doubt resolution. They take steps above and beyond to ensure that the entire process is butter smooth. Right from FBM verification to resolving bans and helping to launch the first broadcast. Rahul and Saloni have been of immense help in understanding the whatsapp journey and making it an effective ROI channel by incorporating the right triggers and messages. The platform in itself is pretty easy to adapt and gives real-time insight on all whatsapp activities. The team was also supportive with providing hands-on training to our chat support team. The implementation was done timely even if there were delays on our part. The integration with our shopify website happened in a giffy. And we were also given proper insight on frequency of use of the platform so we can get most out of each campaign.
Verified User in Financial Services
AF
Verified User in Financial Services
06/23/2025
Validated Reviewer
Review source: Organic

Quickreply really helped us unlock Whatsapp channel for Inbound and Outbound

I like the ease of implementation and how fast we can a campaign on whatsapp while other platform makes it very difficult. The support team is hyperactive and always tends to need.

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HQ Location:
Gurugram, IN

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@QuickReplyai

What is QuickReply?

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

Details

Year Founded
2021