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QuickReply

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66 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2021
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QuickReply.ai

66 reviews

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.

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QuickReply Reviews

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Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
08/29/2025
Validated Reviewer
Review source: Organic

Good customer Support Team

Resolve the issue within 24- 48 hours also responds to chats
Verified User in Retail
UR
Verified User in Retail
08/29/2025
Validated Reviewer
Review source: Organic

Great at what it does with a very good customer support.

The app is really Great at what it does with a really affordable pricing compared to its competitors, and the customer support and the account manager both are always ready to help, no matter what issue you have.
DT
Diptii T.
08/25/2025
Validated Reviewer
Review source: Organic

Exceptional customer service, easy to use UI, recommended for startups

At MyHues, we started using QuickReply early on because abandoned cart retention was a challenge for us from the beginning. Having used their service in my previous employment, QuickReply was my first choice for our startup, and it turned out to be the right one. Their customer support team, especially Rochan and Rinkesh, has been consistently responsive and supportive. Every query, big or small, has been addressed quickly, which made a huge difference during our growth phase. The platform’s UI is intuitive and beginner-friendly, making it easy to manage even if you’re using a WhatsApp CRM for the first time. Results of our abandoned carts Campaigns have been far more effective for us than traditional email retention campaigns. Highly recommended for bootstrapped startups, QuickReply offers true value for money, not just in terms of functionality, but also with the dedicated support team that’s always ready to help. I’d highly recommend their service to any new business looking to improve retention and engagement on WhatsApp.

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HQ Location:
Gurugram, IN

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@QuickReplyai

What is QuickReply?

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

Details

Year Founded
2021