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Mojo Helpdesk

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242 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011
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Mojo Helpdesk Reviews

Review Filters
Profile Name
Star Rating
155
75
10
2
0
Justin W.
JW
Justin W.
08/15/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Mojo: a good user based ticket system

I find the most helpful aspect of Mojo to be the user centric operation as oppsed to node based. One of the best aspects of this is you can automate the import of users.
Michael C.
MC
Michael C.
08/15/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A good value for a basic helpdesk service

Features like automations and advanced filters, price.
Nick V.
NV
Nick V.
08/15/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Works like it should

Ease of user for our users and keeps everything organized.

About

Contact

HQ Location:
Austin, Texas

Social

@mojohelpdesk

What is Mojo Helpdesk?

Mojo Helpdesk is a user-friendly ticket tracking and help desk software solution designed to help organizations manage their IT support and customer service queries efficiently. Hosted at https://www.mojohelpdesk.com/, Mojo Helpdesk offers a suite of tools that enables businesses to streamline the handling of support requests, track ticket progress, and ensure timely resolution of customer and employee issues.Key features of Mojo Helpdesk include an intuitive ticketing system, a self-service knowledge base, asset tracking, and performance metrics. These features make it possible for support teams to deliver a consistently high level of service, improve response times, and maintain a detailed history of all interactions for better support management. Mojo Helpdesk focuses on simplicity and affordability, making it ideal for schools, non-profits, and small to medium-sized enterprises looking for a cost-effective help desk solution.

Details

Year Founded
2011