Product Avatar Image

Mojo Helpdesk

Show rating breakdown
242 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011
Profile Filters

All Products & Services

Profile Name

Star Rating

155
75
10
2
0

Mojo Helpdesk Reviews

Review Filters
Profile Name
Star Rating
155
75
10
2
0
Drew H.
DH
Drew H.
08/31/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Get your Mojo back at work!

Very user friendly and it provides the perfect central location for everyone to communicate with Help Desk Issues!
JC
Joao C.
08/19/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Flexible ticket system with a support

I like that it is really easy to use this software. It is very easy to install and configure, and can be integrated with Google. The ability to create email tickets and assign them to specific queues is very useful. I love that it is always adding new features to make the product better for the user.
MM
Mariaangelica M.
08/18/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Ticketing system to track inquiries

I like the ability to automate routine tasks. Provides overall satisfaction to customers on inquiries. I love the workflow automation system. The administration interface is good. It has all the possible features to support the management.

About

Contact

HQ Location:
Austin, Texas

Social

@mojohelpdesk

What is Mojo Helpdesk?

Mojo Helpdesk is a user-friendly ticket tracking and help desk software solution designed to help organizations manage their IT support and customer service queries efficiently. Hosted at https://www.mojohelpdesk.com/, Mojo Helpdesk offers a suite of tools that enables businesses to streamline the handling of support requests, track ticket progress, and ensure timely resolution of customer and employee issues.Key features of Mojo Helpdesk include an intuitive ticketing system, a self-service knowledge base, asset tracking, and performance metrics. These features make it possible for support teams to deliver a consistently high level of service, improve response times, and maintain a detailed history of all interactions for better support management. Mojo Helpdesk focuses on simplicity and affordability, making it ideal for schools, non-profits, and small to medium-sized enterprises looking for a cost-effective help desk solution.

Details

Year Founded
2011