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MaxContact

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4.6 out of 5 stars
60 reviews
  • 1 profiles
  • 9 categories
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4.6
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MaxContact

60 reviews

Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.

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MaxContact Reviews

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Verified User in Warehousing
AW
Verified User in Warehousing
02/20/2025
Validated Reviewer
Review source: Organic

Great solution that is intuitive and easy to use

|MaxContact
Ease of set up and use, great knowledge guides and support when required. New features are released regularly and bespoke dev is available if required. They also have events to update customers on new features and network which are great.
SB
Stuart B.
02/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Superb Product and Support

|MaxContact
Since using MaxContact the company has seen a huge increase in a number of key stats including talk time and agent productivity. Taking away the need to manually dial phone numbers (knowing that the system will do this for them) frees agents up to work on other tasks in the background. The team were very quick in getting the system up and running for us. Any queries we have are dealt with by the relevant support channels promptly, which is exactly what you need for such a critical element of the business.
Mitch N.
MN
Mitch N.
Head of lead generation
02/17/2025
Validated Reviewer
Verified Current User
Review source: Organic

Growth, support and results!

|MaxContact
Max contact enabled us to reach out to more customers in a much more affective time frame hitting peak times without having to manually dial customers 100% gives our sales team a much quicker start to their day leading to more deals being achieved in the same day. Plenty of new features and intergration opportunities as well!

About

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HQ Location:
Manchester, England, United Kingdom

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What is MaxContact?

MaxContact is a customer engagement and contact center solutions provider that offers a comprehensive cloud-based platform designed to enhance customer interactions. Their technology is engineered to optimize outbound and inbound communications, providing tools like predictive dialing, call routing, and customer relationship management integration. MaxContact aims to improve the efficiency and effectiveness of contact centers by delivering features such as real-time reporting, analytics, and AI-driven insights. The company is committed to helping businesses improve customer satisfaction, streamline operations, and achieve their communication objectives.

Details

Website
maxcontact.com