Iru is our primary MDM and helps us manage a mixed fleet of Mac and Windows devices effectively. The single console for device management, endpoint protection, and vulnerability data saves us a lot of time, especially for a primarily Mac shop. I like how Iru has consolidated our tools and provided a one-stop-shop for our fleet management needs. The reporting feature, which allows us to easily pull data, is also a big plus. Passport and Liftoff stand out as some of my favorite features. Passport keeps local accounts in sync with our IdP, so I stop getting tickets about mismatched local logins, while Liftoff ensures users get fully configured laptops from day one, making deployments seamless. Initially setting up Iru was pretty easy, and the team supported the rollout, allowing us to start the phased rollout immediately afterward.

I find Iru simple to use, especially compared to Jamf, which required a dedicated person to manage. One feature I love is the pre-packaged apps, which eliminate the need for us to package apps ourselves. These come with a one-click deployment option, saving us tons of time. I also appreciate that moving to Iru allows us to manage both Windows and Mac with a single app. Additionally, the initial setup was very straightforward with clear instructions, enabling us to connect to ABM within minutes.

One of the standout aspects of Iru is its ease of use. The platform provides clear visibility into all the machines I manage, with flexible filtering options that make it easy to identify potential issues. The rollout of Iru support for Windows machines has also been a significant improvement. In terms of performance, Iru is fast and highly responsive. On the occasions I've needed assistance, the support team resolved my issues efficiently directly through the chat window.