I like how the platform makes it very easy to manage all our devices and to onboard them seamlessly

We’re a growing aging life care company with a mixed fleet of devices: MacBooks, iPads, and Microsoft Surface Pros running Arm64. For years, we needed one tool for Apple and something else for Windows. Now that Iru supports Windows, I can manage the entire fleet from a single console. For a small IT department, that’s been the biggest win. The interface is clean and easy to pick up. Blueprints make it straightforward to assign settings, apps, and security baselines by device group. When I set up a new laptop for a new hire, it enrolls automatically and receives the right apps and settings with very little hands-on work. That saves me hours on each onboarding. The pre-built compliance controls and the Auto Apps library also eliminate a lot of tedious packaging and patching. Since we handle sensitive client information, it’s reassuring to be able to see encryption, OS update status, and overall device health for every device in one place. The integrations also work well with many of our other tools. Support has been responsive and knowledgeable whenever I’ve reached out, and they follow up on unresolved tickets to make sure issues don’t get dropped. I’ve used many other MDMs in my career, and Iru has been best in class for support.

The ease of configuration, and the absolutely top-notch customer support.