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Intercom, Inc.

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3,887 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.5
#1 in 2 categories
Grid® leader
Serving customers since
2011

Profile Name

Star Rating

2832
832
133
43
47

Intercom, Inc. Reviews

Review Filters
Profile Name
Star Rating
2832
832
133
43
47
Daniel L.
DL
Daniel L.
Scaling Support with AI & Security @ Vanta | AI Agent Architect | CX Automation & Operations | Building Secure Multi-Agent Support Ecosystems
06/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fin Enables Faster Customer Responses and Helpful Insights

|Fin
Fin is a great assistance enabling faster responses for customers and helpful insights for myself to do my best work.
Tönis L.
TL
Tönis L.
06/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Data Connectors and Transformation Tools That Make Data Easy to Work With

|Fin
The data connectors and transformation tools help clean the data and make it easier to work with.
Joshua L.
JL
Joshua L.
06/11/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Great to Use, Easy to Recommend

|Fin
It is great to use and easy! Will recommend.

About

Contact

HQ Location:
San Francisco, CA

Social

@fin_ai

What is Intercom, Inc.?

Fin is the Customer Agent company delivering perfect customer experiences – from support to sales to commerce. 30,000+ companies use our products. Fin resolves over 2 million conversations weekly, is doubling growth year on year, and has surpassed $400M in annual recurring revenue. Founded as Intercom in 2011, we revolutionized modern customer communication. When it became clear AI would fundamentally reshape the industry, we reinvented the company – rebuilding our product, infrastructure, and team around AI. Still founder-led, we're one of the largest and fastest-growing private software companies in the world, with more than 1,400 people across six global offices.

Details

Year Founded
2011