I use EngageBay mainly to manage my lead follow-ups, and the sequence emails have probably been the most useful feature for me. Before this, I was sending follow-up emails manually and If I had a busy week, it was easy to miss someone. I started with one simple sequence for website inquiries, and after seeing it work well, I created a few more drip campaigns for different types of leads. I also like that I can check a contact's email activity without leaving the CRM. Before I call or send another email, I can quickly see whether they've opened my previous emails or replied. It saves me from guessing where the conversation left off. The sequence builder was easy enough to pickup, and I didn't need much time before I was comfortable using it.

I use EngageBay every day to keep customer information and follow-up tasks organized. I like that I can quickly see previous emails and notes before reaching out to someone again. It saves me time and makes it easier to continue conversations without missing any details.

I mainly use EngageBay for email broadcasts and marketing campaigns, and it has made the whole process much easier. Creating email campaigns, segmenting contacts and scheduling broadcasts are all straightforward. The drag and drop email builder is easy to use, and I like that I can quickly make changes without needing technical help. The campaign analytics are also useful for tracking opens, clicks and overall engagement.