Diabolocom

Show rating breakdown
67 reviews
  • 1 profiles
  • 20 categories
Average star rating
4.2
Serving customers since
2005
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38
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Diabolocom Reviews

Review Filters
Profile Name
Star Rating
38
19
9
1
0
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
10/19/2026
Validated Reviewer
Review source: Seller invite
Translated Using AI

Efficient Call Management and Comprehensive Reports, Despite a Complex Setup

I really like the Diabolocom mascot and appreciate its comprehensive statistical reports. I also enjoy being able to sort incoming calls by DRD, use call scripts with different recorded messages, manage numbers, distribute calls by activity, and use closure codes to qualify them. The implementation of new features went very well with Diabolocom's support.
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
10/16/2026
Validated Reviewer
Review source: Seller invite
Translated Using AI

Simplicity, Ergonomics, and Reliability at the Rendezvous

simplicity, ergonomics, reliability, scalable
Rosifah K.
RK
Rosifah K.
Senior Ops Excellence Project ManagerMid-Market (51-1000 emp.)
10/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

A seamless telephony solution with robust CRM integration

Simple interface, standard integrations included, and good support and relationship

About

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HQ Location:
Paris, FR

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What is Diabolocom?

Diabolocom is a cloud-based communication platform designed to enhance customer engagement through integrated voice, chat, and email solutions. Catering primarily to businesses, Diabolocom offers tools for contact center management, enabling organizations to streamline customer interactions and improve service efficiency. Their platform is user-friendly and supports advanced features such as analytics, reporting, and automation, helping companies optimize their customer support processes. For more information, visit their website at https://www.diabolocom.com/en/.

Details

Year Founded
2005