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Chatwoot

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4.5 out of 5 stars
16 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2020
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Chatwoot

16 reviews

Chatwoot is a customer support tool for instant messaging channels that can help businesses to provide exceptional customer support through an omnichannel inbox. The codebase for the product is completely open-source and is available under MIT license.

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Star Rating

11
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Chatwoot Reviews

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Profile Name
Star Rating
11
5
0
0
0
Alok S.
AS
Alok S.
| Immediate Joiner | Finance and Accounts with over 6+ years experience|MBA” Finance|R2R, GL, AP and AR|Business Analytics |Financial Modeling,Audit| well versed with month-end closing and Financial Reporting |
08/05/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Product rating chatwoot

|Chatwoot
Awesome platonic for instant sms chatwoot
Aman G.
AG
Aman G.
Digital Marketing | SEO
12/17/2024
Validated Reviewer
Review source: Organic

Best tool for Customer Engagement

|Chatwoot
Chatwoot is a wonderful tool for customer engagement. It is very easy to use and very responsive. It provides a really good platform to manage all the customer support problems in one place. I used the tool very often for my work. It holds the customer data and provides valuable insights and the tool is very easy to implement which makes it even more worthy. The customer support team is also very good and they respond to queries fast. The overall integration of the tool with day to day usage helps the organisation to grow fast.
Romeo P.
RP
Romeo P.
B.Soc Graduate
09/20/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Productivity

|Chatwoot
I like the fact that it is most reliable when you need it the most of your daily activities and when you can get things done as soon as possible.

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HQ Location:
San Francisco, US

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What is Chatwoot?

Chatwoot Inc is a modern customer engagement platform designed to enhance communication and interaction between businesses and their customers. By consolidating communications from various channels—such as email, social media, live chat, and messaging apps—into a unified inbox, Chatwoot allows businesses to streamline their customer service operations. Its platform supports collaboration among team members, offers automation features, and provides insightful analytics to improve customer support efficiency. A versatile tool suitable for companies of all sizes, Chatwoot aims to improve customer satisfaction and engagement through its intuitive interface and robust feature set.

Details

Year Founded
2020