Braze
1,703 reviews
- 2 profiles
- 13 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2011
All Products & Services
Braze
Create powerful customer engagement with ease, at any scale
Braze AI Decisioning Studio™
With BrazeAI Decisioning Studio, marketers can innovate with confidence as autonomous agents continuously learn from every customer interaction. By combining the computational and analytical power of AI with reliable, at-scale automation of the Braze platform, AI Decisioning Studio delivers a level of personalization and orchestration that simply cannot be achieved through traditional methods. The BrazeAI Decisioning Studio™ represents the integration of OfferFit’s AI Decisioning Engine into the Braze platform, following its acquisition earlier this year.
Braze Reviews
UB
Verified User in Broadcast Media
User-Friendly Experience That Delivers
User friendly and easy to pick up and learn. Documentation is great too
AH
Verified User in Health, Wellness and Fitness
Powerful multi-channel engagement platform
Braze spent the last year really expanding their AI toolset. The big ones include Decisioning Studio (basically AI instead of manual A/B testing), an Agent Console for building custom AI agents right in Canvas, and a Content Optimizer that auto-generates message variants per person. They also added new channels (RCS, WhatsApp Commerce, Banners), zero-copy warehouse data triggers, and automated email IP warming. Lots of it looks promising, but most of the AI features are still in beta and pretty enterprise-focused.
G
Verified User
User-Friendly Automation with Great Support
I like how Braze is user-friendly, making it feel like I can hit the ground running without the need for extensive technical skills. The simplicity and user interface are aspects that I really enjoy, and the support team is also good.
About
What is Braze?
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.