Braze

Show rating breakdown
2,019 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011

Profile Name

Star Rating

1335
631
41
5
7

Braze Reviews

Review Filters
Profile Name
Star Rating
1335
631
41
5
7
SN
Sung N.
Small-Business (50 or fewer emp.)
10/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Relevant Cross-Channel Campaigns, Despite Setup Hurdles

I find the audience segmentation engine and dynamic content capabilities the most impactful. I can build granular audience filters based on real-time user activity and pair them with dynamic, personalized messaging to keep our cross-channel engagement relevant and responsive to user behavior.
RC
Ramona C.
Small-Business (50 or fewer emp.)
10/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Unified Cross-Channel Campaigns with Powerful Audience Segmentation

I rely on Braze as our central campaign hub to coordinate communication across multiple channels. I like its audience segmentation framework for multi-channel orchestration; it’s easily one of its strongest features.
JP
Janice P.
Small-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible Newsletter Builder, Despite Occasional Editor Glitches

I use Braze as an intuitive content builder for client newsletters. I like the drag-and-drop builder and flexible button configuration.

About

Contact

HQ Location:
New York

Social

What is Braze?

Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.

Details

Year Founded
2011
Ownership
NASDAQ: BRZE
Website
www.braze.com