Braze
2,019 reviews
- 2 profiles
- 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011
All Products & Services
Braze
Create powerful customer engagement with ease, at any scale
Braze AI Decisioning Studio™
With BrazeAI Decisioning Studio, marketers can innovate with confidence as autonomous agents continuously learn from every customer interaction. By combining the computational and analytical power of AI with reliable, at-scale automation of the Braze platform, AI Decisioning Studio delivers a level of personalization and orchestration that simply cannot be achieved through traditional methods. The BrazeAI Decisioning Studio™ represents the integration of OfferFit’s AI Decisioning Engine into the Braze platform, following its acquisition earlier this year.
Braze Reviews
CO
Consuelo O.
Small-Business (50 or fewer emp.)Powerful Personalization and Testing, with Gaps in Web Lead Capture
I like Braze’s email personalization framework, built-in A/B testing tools, and straightforward UI. I can build personalized email dynamic blocks and run split tests effortlessly.
DP
Darrick P.
Small-Business (50 or fewer emp.)Real-Time Cross-Channel Campaigns, with Uninstall Tracking Gaps
I find the activity dashboard and native engagement tracking tools the most practical. I get immediate visual feedback on real-time campaign dispatches, open rates, click-through metrics, and general user activity.
TV
Trinh V.
Martech & Lifecycle LeadMid-Market (51-1000 emp.)Good segmentation and customization, but AI is blocked and email rendering can look odd
I like the audience segmentation and customization.
About
What is Braze?
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.