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Blackbaud

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1,364 reviews
  • 26 profiles
  • 21 categories
Average star rating
3.8
#1 in 5 categories
Grid® leader
Serving customers since
1981

Blackbaud Solutions

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Star Rating

546
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52

Blackbaud Reviews

Review Filters
Profile Name
Star Rating
546
522
183
61
52
M. H.
MH
M. H.
Database Manager
07/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RE NXT Streamlines Data Management, Fundraising Workflows, and Reporting

One of RE NXT’s strongest advantages is its ability to support accurate, efficient data management. The platform streamlines data cleanup by identifying potential constituent matches, supporting duplicate-record resolution, and incorporating National Change of Address (NCOA) functionality directly into the workflow. These capabilities help improve data quality, reduce manual review time, and maintain more reliable constituent records. The Fundraising work center provides a centralized, actionable view for gift officers and fundraisers. By highlighting outstanding actions, open pledges, and portfolio priorities, it helps teams manage follow-up more consistently and focus on high-value donor activity. The inclusion of Prospect Insights in the same area further supports data-informed portfolio growth by helping fundraisers identify and evaluate prospective donors. The dashboard functionality makes performance data more accessible and actionable. Users can quickly review key metrics, drill into underlying records, export results, and create targeted lists for deeper analysis. This supports faster decision-making and enables teams to move from high-level trends to specific constituent or campaign-level insights. RE NXT’s standard reporting tools provide practical access to financial, fundraising, donor, and event data. These reports help teams monitor activity, identify trends, evaluate performance, and generate insights that can inform fundraising strategy, stewardship planning, and operational decisions. The integration between RE NXT and Constant Contact adds operational value by helping keep constituent contact information current and providing visibility into recent email communications. This connection supports better data consistency across systems and gives staff additional context for donor engagement and follow-up.
Verified User in Religious Institutions
AR
Verified User in Religious Institutions
07/27/2026
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Great Nonprofit CRM!

Very comprehensive constituent management database for fundraising nonprofits. For the most part it is easy to use and has many features that help you cultivate and acknowledge those very important gifts.
Kimberley  B.
KB
Kimberley B.
07/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use, Reliable One-Stop Fundraising Platform with Great Integrations

RE NXT is very easy to use and integrates well with many other systems such as Almabase. We are hosted by Blackbaud and find this very beneficial for remote access, the updating of the system, along with the safety of our data. The performance of the system is always quick and reliable. If there is an issue, there are multiple ways to receive assistance from the chat function, knowledge base, and the option of a human agent. The chat bot operates intuitively and usually is able to assist with solving an issue or providing direction. As all platforms, the pricing for Blackbaud's RENXT seems to be aligned with other services available in the marketplace. I prefer Blackbaud as it really is a one stop shop for all your fundraising needs with easy integration to services that they may not directly offer.

About

Contact

Phone:
+1.843.216.6200
HQ Location:
Charleston, South Carolina

Social

@blackbaud

What is Blackbaud?

(NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud’s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud’s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers, and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries.

Details

Year Founded
1981
Ownership
NASDAQ:BLKB