Products

🔹 Key Features of ChatLink’s Support Agents: - Continuous Availability: ChatLink Agent provides 24/7 conversational support about your business, product, or service. - Versatile Capabilities: Beyond answering questions, it facilitates product sales, schedules appointments, and offers 6400+ integration options through Zapier. 🔒 Prioritizing Security: - GDPR-Compliance: Rest assured, ChatLink, in collaboration with its partners, strictly adheres to GDPR protocols. - AI Data Protection: Custome

Ozmo’s support platform offers all of the tools and more that an omnichannel support platform can offer. In its single source platform, Ozmo offers complete agent assistance, self support and service adoption solutions to solve customers technology needs successfully at any time in any channel.

Spindle Self Serve is an intuitive online customer portal designed to empower businesses by providing their customers with 24/7 access to essential account information. By enabling self-service capabilities, it reduces administrative tasks, enhances customer satisfaction, and streamlines operations. Key Features and Functionality: - Comprehensive Account Overview: Customers can view account summaries, recent orders, invoices, credit notes, and order histories in real-time. - Remote Access: Bo

Properly organized Frequently Asked Questions (FAQs) greatly reduce your customer support work and improve customer’s shopping experience. When a customer does not find an answer to the question he is looking for, he is most likely to abandon the page as no one wants to purchase a product or do business when he has answered questions. The Magento 2 FAQ extension by FMEextensions allows you to add an FAQ page to your Magento 2 store. You can display FAQs under relevant topics so that customers

ChatWP The WordPress docs chatbot I'm an AI chatbot that gives direct answers to your WordPress questions. I've been trained on all the official WordPress documentation and will do my best to answer your questions accurately and truthfully.

Deflekt.ai is a generative AI Customer Support Tooling. It can be used for internal and external communication.

RevoChat is an AI-powered customer support solution that leverages the advanced capabilities of Large Language Model. It provides businesses with prompt, personalized, and efficient customer service. RevoChat allows conversations to flow dynamically, making interactions more natural and satisfying for users. It can understand your business’s products or services and provide personalized customer support accordingly. RevoChat is available globally and can be used by businesses of all sizes.

Empower your customers by offering order management, shipment tracking, product documentation and much more! KAISPE Customer Portal helps your customers getting the information when they need it, deliver exceptional customer experiences by strengthening the collaboration with them, reduce your sales team effort by avoiding repetitive tasks they typically do for customers and integrate with any back-office ERP or CRM application, so you have an end-to-end experience. Benefits: Order Management

Qelp is a customer self-service software

With Interactions Intelligent Virtual Assistant, it's easier than ever for you and your customers to interact and get things done.

Enghouse IVR Interactive Communications Portal is an open standards-based development platform that significantly reduces the time, cost and complexity of creating and deploying tailored voice self-service and communications solutions. EICP’s integrated application development and management components enable organizations to deploy voice, video messaging, SMS, mobile IVR navigator and email communications on a single, cost-effective platform. IVR applications are also monitored around-the-cloc

AssistBox is an online communication and remote support platform enables customers to get service from wherever they want and experts to provide service without going to the field.

Faqprime is a complete self-serve ‘Help stack’ delivered as a single application. Faqprime is the Help OS that unifies every aspect of the customer journey, from onboarding to engagement to support for fast-growing organizations - when your team and customer inquiry volume is growing faster than you can keep up. Faqprime helps you support your customers at scale by deflecting at least 66% of support volume, driving product adoption and engagement with in-product messaging, and integrati

Deliver white-glove digital UI experiences to your customers and partners with Mobileforce's Connected Portal and mobile app builder. Mobileforce CX Portal is tightly integrated with your favorite CRM and offers the following benefits: (1) Provides personalized digital experiences with customized content, data and branding, (2) Provides access control for content and CRM data, and (3) Allows quick configuration of native iOS and Android mobile apps. In addition, Mobileforce’s Connected Portal in

EngageOne Digital Self Service helps you deliver what your customers want most: The power to help themselves quickly and effortlessly. With EngageOne Digital Self Service, you can connect data from any source, including multiple print streams and billing systems.

Improving call centre efficiency and CX is difficult —you know that—but how do you get started with structured improvement? The scripted guided help tool provides step by step contextual help to agents and allows customers to self-serve. ASELECTOR is an advanced agent scripting and workflow to help agents and customers follow interactive guides. Support your agents with guided scripting to achieve a compliant, accurate and consistent process on every call / transaction. Agents will love the f

Petrosoft’s Retail360 mobile app is a comprehensive inventory and sales management app that allows you to stay out of your back office so you can spend time where your revenue is made, on the sales floor. The out-of-the-box integrations mean your Scan Data and inventory can be managed in real-time. Retail360 instantly syncs promotions, inventory, and sales data with your POS, handheld, or mobile devices 24/7.

MyProvider shows how smooth internet service can feel when clarity and smart guidance work together. The solution brings everything related to the internet connection into one place and makes it easy for customers to understand and use. From setting up the home network to simple access to the customer portal and guided troubleshooting, the experience feels supportive rather than overwhelming. The app is available at any time, reducing waiting loops, confusion and unnecessary support calls. Behin

✨ Key Features: ✅ AI-Powered Conversations – Understands and responds naturally using advanced natural language processing (NLP). ✅ Multi-Channel Integration – Seamlessly works with websites, WhatsApp, Facebook Messenger, and more. ✅ 24/7 Customer Support – Never miss a query with always-available automated responses. ✅ Customizable & Scalable – Tailor responses, workflows, and integrations to match your business needs. ✅ Data & Analytics – Gain insights from customer interactions to imp

FBC Asia Pacific is a premier provider of outsourcing and offshoring solutions, committed to delivering reliable, cost-efficient, and high-quality services. With deep expertise in Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO), we tailor our approach to fully understand client needs and optimize customer experiences. Our "Faster, Better, Cheaper" model ensures innovative, win-win solutions powered by top talent and the latest technology. Guided by an "Employee First"