# Qelp Reviews
**Vendor:** Qelp  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)
## About Qelp
Qelp is the global leader in online self-service software for any device and service. With over 70+ clients worldwide we are responsible for the online support experience of over 400 million end-users. We enable our clients to reduce support costs, increase revenues per user, strengthen customer satisfaction and provide better customer experience. We work for companies that lead their industry such as T-Mobile, Sony PlayStation, Pearson Education and Telefonica.






- [View Qelp pricing details and edition comparison](https://www.g2.com/products/qelp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+19%3A00%3A08+-0500&secure%5Bsession_id%5D=0fb0820b-9072-402c-af78-8dcc8f01164f&secure%5Btoken%5D=354cb5cbb94807d3c6766882743056f654a514b1be8e6b3a087a82bff3ffdd91&format=llm_user)

## Qelp Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Qelp Alternatives
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,661 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,320 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,931 reviews)