# Mobileforce Connected Portal Reviews
**Vendor:** Mobileforce Software  
**Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)
## About Mobileforce Connected Portal
Deliver white-glove digital UI experiences to your customers and partners with Mobileforce's Connected Portal and mobile app builder. Mobileforce CX Portal is tightly integrated with your favorite CRM. \*Customize Customer and Partner Experiences\* Mobileforce Connected Portal enables you to create branded, personalized digital experiences for customers and partners to provide controlled access to the right CRM data and content at their fingertips. \*Create Digital Experiences Fast\* - Generate branded UI experiences personalized for your customer or partner users with built-in workflows integrated to your CRM data​ and content - Quickly configure native iOS and Android mobile apps - Highlight your brand and ease of doing business with the right UI look-and-feel templates and styling for your external-facing portal and mobile app \*Built-In Content Manager\* - Publish documents, videos and HTML content related to your products and services - Use tagging and folders to organize your content. And access controls to set viewing permissions - Alternatively, expose relevant content in your portal from SharePoint, Box, Dropbox or Google Drive \*Generate Your Own Branded Mobile App\* - With the No-Code platform, add your branding, configure UI style and 1-click generate a native, offline-enabled iOS and Android app for your external audiences - Publish your branded app on Apple or Google public app store or your private enterprise app store \*Customizable Templates for Customers and Partners\* - Pre-built, configurable templates have common components and workflows for each type of your external audience - Quickly customize your chosen template by editing widgets and updating layouts in the portal and app manager \*Extend CRM Data to Customers and Partners\* - Expose relevant SugarCRM data with field-level read/write and layout control - Support Cases, Orders, Profile, Knowledge Base and Product Catalog for customer self-service - For partner users, add controlled access to Accounts, Contacts, Leads, Opportunities, Pricing and CPQ \*Digital & Mobile Forms\* - Quickly create forms connected to your SugarCRM data for external audiences - Conduct surveys, receive marketing requests and compliance questionnaires. Form data saved in your CRM for reporting and analytics \*Identity Roles for Customers and Partners\* - Authenticate customer and partner end-users using any of the built-in login methods – email/password or single-sign-on through your CRM, Microsoft Id, or Google ID - Add roles segmenting your external audiences. Configure access control for content, SugarCRM data and workflows in your portal and mobile app






- [View Mobileforce Connected Portal pricing details and edition comparison](https://www.g2.com/products/mobileforce-connected-portal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+22%3A07%3A51+-0500&secure%5Bsession_id%5D=d5148f15-a909-40c8-9e20-6840486df4c4&secure%5Btoken%5D=770435a9fd75ca39ed6145078c1086d9d7704d2d3b7c31e01dd44d1958465439&format=llm_user)

## Mobileforce Connected Portal Features
**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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