Global Switch is the world's highest credit rated data centre provider, with investment grade ratings from Fitch, Moody's and Standard and Poor's.
Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.
We’re passionate about solving contact center challenges — whether it’s helping spearhead a new initiative, being a catalyst for change, introducing new technologies or processes, planning for or leading implementation, transferring knowledge, or adding expertise and bandwidth to client project teams.
Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.
Aria Solutions’ SWIFT Routing is a pre-built enterprise agent skills-based routing solution. This solution includes basic-to-complex features that are enabled as needed through configuration.
Riverbed SteelApp Web Accelerator is a standalone solution for web content optimization for any web application. It works with any application delivery controller (ADC), making it easy to upgrade and accelerate exiting enterprise or online applications.
Leverage 175-megawatt critical load UPS capacity, over three million square feet of existing data center space and hundreds of industry-certified Flexential employees to support your long-term IT infrastructure requirements. Flexential’s wholesale data center model is designed to capably enable both your current and future technology requirements by providing access to crucial connections to hundreds of carriers in hotels and international markets via the fastest and newest subsea cables as well
Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.
The Destination Travel Network, a division of Simpleview, provides expertly managed advertising services specifically for destination websites. They monetize DMO website content by creating and offering online ad space to local businesses and partners.
RaidenHTTPD is a fully featured web server software for Windows platform.
The inClick Ad Server - a powerful, scalable, ad server solution that provides you a full set of tools to inventory, manage, distribute, and sell content-targeted advertising in a self-service environment.
Connecting publishers, audiences & brands to maximize your revenue
The KnoahSoft Harmony™ Workforce Optimization software suite gives contact centers the ultimate in workforce optimization functionality and flexibility with the best total cost of ownership (TCO) profile in the market.
Converged Communication Systems includes on-premise and cloud based solutions for businesses of any size that helps with employee productivity and customer experiences.
Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.
rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.
SWEET! is a call accounting software that provides you with information to make choices for your business with in-depth reporting on incoming, outgoing, and internal calls.