TelStrat
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All Products & Services
Engage Record software provides rock-solid call recording easily tailored to support service excellence, policy adherence, and regulatory compliance. Call recordings enable staff to resolve disputes quickly, support legal defense, and mine fresh business intelligence.
Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.
TelStrat Reviews
Verified User in Broadcast Media
Best Monitoring software
About
What is TelStrat?
TelStrat is a company specializing in providing innovative call recording, quality management, and workforce optimization solutions designed to enhance customer experiences and streamline operations for contact centers. Their offerings aim to improve agent performance, ensure compliance, and optimize workforce efficiency. By leveraging advanced technologies, TelStrat delivers tools that help businesses monitor and manage interactions, assess service quality, and comply with industry standards.
