# Engage WFM Reviews
**Vendor:** TelStrat  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)
## About Engage WFM
Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.






- [View Engage WFM pricing details and edition comparison](https://www.g2.com/products/engage-wfm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A27%3A57+-0500&secure%5Bsession_id%5D=9107f48d-025b-4554-b194-bf5a6c1d5a5b&secure%5Btoken%5D=e8a6b3ad6a555e4cce0000958bdce52262705e88ab14a469e6b319579b334c3c&format=llm_user)

## Engage WFM Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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