Products

Giganet is connecting the UK to fast, reliable and future-proof full-fibre broadband, With our focus on reliable, fast speeds, excellent customer service and honest communication, we're doing things differently. We are Giganet has been providing flexible, cost-effective broadband and phone solutions for homes and businesses since 2003. Backed by a £250million pound investment, we're levelling up the UK by building our networks and committing to connecting previously under-served areas. We are p

Challenger Mobile Communications is an independent communications specialist who offer a diverse range of telecoms solutions. We are one of the five largest independent Business-to-Business specialists in the UK.

GFM ClearComms is an award-winning, industry-leading, specialist customer experience agency that has been delivering flexible, end-to-end outsourced call centre services and marketing solutions .

Opus Telecoms provides comprehensive business communication solutions whilst delivering technology with purpose. Its product portfolio categories include Unified Communications, IT & Applications, Voice and Connectivity.

MTS's TEM Suite Call Accounting offers companies of all sizes and industries a flexible solution for capturing and managing those unified communication costs.

Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.

ia.Enterprise is a quality and liability management solutions that helps with call recording and monitoring, screen capture, quality management, agent scoring, and agent scripted coaching and learning.

Sword is a business line on any device. It supplies telephone line and talking from anywhere in the world and on any device, using the same number. Make and receive calls on the computer, mobile or even use tablet as a phone.

Pronexus VBVoice, Interactive Voice Response (IVR) enables fast development of feature-rich inbound and outbound IVR solutions that cut costs, improve customer service and streamline internal processes. The GUI-based VBVoice toolkit is complemented by powerful programming capabilities.

BeneCloud is a cloud communication platform software that brings business intelligence, unified communications, and mobile capabilities into the cloud.

With ExactCall, agents deliver required information using either our audio-delivery or proprietary text-messaging option.

Crystal Gears is a single channel desktop call recording solution that supports Analog and VoIP telephones with pure D-Channel recording and full metadata call information.

Bezeq provides internet and international telecommunications services.

Dexem provides tools to create, deploy and manage hosted IVR and call routing applications.

The elephant call management system is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs

TTIs Telecom Expense Management solution, WinBill offers you a comprehensive and flexible solution to help you analyze, control and reduce your monthly IT/telecom spend across your entire enterprise. Available for any environment as installed software or hosted through the cloud, the WinBill platform creates an easily accessible, centralized database of information.

Making contact is the beginning of every success story. Good advice, a specific question, service, research or a solution. Human contact is still the best foundation for making new connections and really reaching people. Conversations win or lose customers. There is, of course, nothing more frustrating than having to tell your whole story over and over again. And there is nothing better than being understood immediately and feeling the right connection. We are all used to having conversations

Put an end to interview-like customer support phone calls

SuccessLink Outsourcing offers a suite Business Process Outsourcing solutions. We offer a mix of front office and back office solutions that can help your business cut costs and grow.

Smart Knowledge revolutionizes knowledge management with its approach based on generative AI and semantic search, ensuring that your agents have access to the right information at all times. - Organize: Smart Knowledge allows you to centralize, harmonize, and distribute your business knowledge to your collaborators with ease. - Retrieve: With the NLP search engine, AI advisor chatbot, and decision trees, your agents can instantly find the right information. - Update: Your contents are kept up-t