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Product Description

CTI, refers to the Technology intended to improvise your agent productivity by integrating and managing your tele-calling and other communication systems your CRM. Through the single window display, the CTI provides all the relevant information regarding the customer to the agent. This equips the agent with the complete context, helping them provide solutions to the customer quickly and more efficiently thereby boosting their productivity.

Product Description

Cloud4com provides enterprise cloud IaaS services.

Product Description

Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.

Product Description

ia.Enterprise is a quality and liability management solutions that helps with call recording and monitoring, screen capture, quality management, agent scoring, and agent scripted coaching and learning.

Product Description

TTIs Telecom Expense Management solution, WinBill offers you a comprehensive and flexible solution to help you analyze, control and reduce your monthly IT/telecom spend across your entire enterprise. Available for any environment as installed software or hosted through the cloud, the WinBill platform creates an easily accessible, centralized database of information.

Product Description

Challenger Mobile Communications is an independent communications specialist who offer a diverse range of telecoms solutions. We are one of the five largest independent Business-to-Business specialists in the UK.

Product Description

We provide contact centre and telephony solutions that address todays business issues with an intelligent and consultative approach.

Product Description

GFM ClearComms is an award-winning, industry-leading, specialist customer experience agency that has been delivering flexible, end-to-end outsourced call centre services and marketing solutions .

Product Description

Giganet is connecting the UK to fast, reliable and future-proof full-fibre broadband, With our focus on reliable, fast speeds, excellent customer service and honest communication, we're doing things differently. We are Giganet has been providing flexible, cost-effective broadband and phone solutions for homes and businesses since 2003. Backed by a £250million pound investment, we're levelling up the UK by building our networks and committing to connecting previously under-served areas. We are p

Product Description

MTS's TEM Suite Call Accounting offers companies of all sizes and industries a flexible solution for capturing and managing those unified communication costs.

Product Description

Opus Telecoms provides comprehensive business communication solutions whilst delivering technology with purpose. Its product portfolio categories include Unified Communications, IT & Applications, Voice and Connectivity.

Product Description

CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.

Product Description

Welcome to Cloudphony

Product Description

Pakra offers a SaaS platform designed for learning and performance management.

Product Description

Telephony automaton software for the Windows 2000 & NT platforms.

Product Description

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Product Description

plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox, Tech Track 100 league.

Product Description

Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.

Product Description

Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences

Product Description

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.