Products

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.

FoneBox is Australia's leading provider of inbound call services.

ServiceMob, Inc. is a startup based in Southern Califorina, with a mission to fix the many inefficiencies in how people access and interact with companies when they need customer service.

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.

Reveal communication trends and empower your business to make informed decisions with advanced call reporting tools.

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

Humach is custom cloud-based software for call centers.

InterfaceAI builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly efficient and economical.

IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.

VXPulse is a network monitoring software used to monitor and manage the infrastructure responsible for your VoIP quality.

Hoiio provides cloud communication and apps to businesses on a subscription and usage-based business model.

We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.

We create and manage sales teams and support teams of fully dedicated, native-speaking, fiercely motivated people. We do it because we love it, and we do it so you don’t have to.

HelpBell is an AI-powered tool designed to enhance customer support systems and improve the efficiency of knowledge sharing. With HelpBell, users can integrate smart widgets on their websites to provide real-time answers to customer queries. Additionally, HelpBell allows businesses to create a support hub tailored to their brand's identity and engage customers through AI-powered conversations. In cases where queries become more complex, HelpBell offers direct email assistance with just one cli

Shift Ahead Technologies is a Managed Service Provider specializing in IT and telecom support services. With over 30 years of collective experience, the company offers a range of solutions designed to enhance operational efficiency and reduce costs for enterprises. Their services include IT and telecom staffing, network operations center support, infrastructure monitoring, and cloud operations. By leveraging advanced technologies and a skilled talent pool, Shift Ahead Technologies aims to create

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #341 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing remote brand ambassadors and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%+ lower cost. Frost & Sullivan analyst, Micha

We Haloocom provides Complete Telecom Solution for all your communication needs. Whether you need a robust Contact Center software, IP PBX, Video Conferencing solution or Business Communication app, we have a world-class solution for you. Our Core team with deep expertise in telecommunication can transform the way your business operates.

The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology. With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution. With the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing. The best analytics combined with the most comprehensive software integrations enables you to manage your contact center better than anyone else. Man

ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can scale up or scale down their contact center staff to meet supply demand and surge response with top US-based talent. Our partners see an average savings of 35% when compared to what they spend in-house or with their BPO partners. Optimize your contact center staffing, lower operating costs, and improve customer experience with GigCX.