Products

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FrontStage offers a broad and innovative range of Omni-channel contact centre functionalities, including a unified Omni-channel routing and intelligent queuing algorithm, predictive diallers, built-in contact and case management, quality management, co-browsing, native call and screen recording, and an API for integration with third-party applications. The FrontStage CTI-interop solution also works seamlessly with the most popular enterprise communication call servers and PBXs available on the m

Cloud Contact Center

We’re the smart, dedicated team handling your customer-facing operations. We help SaaS companies scale by building and leading customer support, customer success, and back-office teams.

DGC BPO Service is a premier provider of Business Process Outsourcing (BPO) solutions based in the USA. We specialize in offering scalable, efficient, and customized services designed to help businesses optimize their operations and achieve sustainable growth. Our expert team delivers a wide array of services, including customer support, call center solutions, lead generation, virtual assistance, and end-to-end business process outsourcing. With a commitment to quality, we work closely with b

TekVision's Automated Web Chat Testing solution is designed to optimize automated chat systems, ensuring seamless digital customer interactions without the need for live agent support. By thoroughly emulating live customer interactions, this solution identifies and addresses shortcomings in chatbot programming, enhancing both customer satisfaction and organizational efficiency. Key Features and Functionality: - Comprehensive Testing: Accurately emulates live customer interactions to iden

Bespoken.ai offers a comprehensive Model Testing solution designed to validate and ensure the accuracy, functionality, and safety of Automatic Speech Recognition (ASR), Large Language Models (LLMs), and Natural Language Understanding (NLU) models. This service assists companies in integrating LLM-based chat and voice bots, providing confidence that their applications deliver correct information and protect users from misleading or harmful responses. Key Features and Functionality: - Auto

Lake Corporation's Complete Contact Centre solution offers a comprehensive, scalable, and flexible platform designed to meet the diverse needs of organizations, from small teams to large enterprises. By integrating all necessary functionalities into a single platform, it eliminates the challenges associated with managing multiple point solutions, ensuring seamless operations and enhanced customer interactions. Key Features and Functionality: - Automatic Call Distribution (ACD): Efficient

KingAsterisk Technology is a leading provider of contact center software solutions with over 14 years of experience. They offer a comprehensive suite of services including various types of dialers, CRM integration, voice broadcasting, and custom product development. Their target clients include businesses of all sizes across multiple industries such as telecommunications, healthcare, and education, aiming to enhance customer communication and operational efficiency. With a focus on Asterisk-base

CarDealer AI is an automotive voice AI platform built for car dealerships to automate inbound and outbound customer calls. It handles sales inquiries, service scheduling, BDC follow-ups, lead qualification, and missed call recovery using real-time conversational AI. Designed for dealership workflows, CarDealer AI integrates with CRM and DMS systems to log interactions, capture leads, book appointments, and improve showroom conversion rates. The platform helps dealerships increase appointment vol

Sherlock Calls is a call intelligence platform for teams running voice AI in production. When a call fails, evidence is split across multiple vendors — Twilio telephony events, ElevenLabs audio and TTS behaviour, webhooks, CRM records, etc. with timestamps that rarely align. Most teams resort to manual log correlation across four or five dashboards before they can identify the root cause. The process commonly takes two to three hours. Sherlock Calls connects to a team's existing stack via OAuth

Voizematic AI is a fully no-code AI voice agent platform that helps businesses automate inbound and outbound calls, qualify leads, book appointments, and handle customer interactions without any technical setup. Everything is pre-configured right after signup — including Twilio calling, analytics, and automation. Voizematic stands out with native Google Workspace integration, business-specific custom metrics for every call, and real-time insights that go beyond generic AI dialers. Companies use

Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:

The Best Answering Service Company For Your Business! For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes, ranging from small home offices to Fortune 500 companies. With thousands of clients across the nation, we offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down.

Total.Care is a secure voice and messaging solution purpose-built to solve the unique capacity challenges of modern healthcare. With a reliable infrastructure that unifies all patient interactions - voice, chat, text, email, fax and social - into one auditable record. Our augmented intelligence layer empowers staff by automating documentation, providing real-time coaching, and utilizing intent identification to route complex, high-value calls with precision. Total.Care doesn't just manage calls;

Voice agent QA for teams who can’t afford broken calls, compliance gaps, or production failures. Simulate thousands of conversations, validate legal requirements, and monitor what’s actually happening in the real world.

Smart Ai receptionist 24/7 call answer services

OptiCall Solutions is an AI-powered call center analytics platform that analyzes customer calls to improve sales performance, support quality, QA automation, and compliance.

Assistring's inbound call center service provides personalized customer support, expertly handling inquiries and issues to ensure a seamless experience, boosting satisfaction and loyalty for your business around the clock.