Products

SanCCS is a versatile Call Center Software Solution suitable for any size call center. It streamlines operations to boost agent efficiency and deliver an exceptional customer experience. With its robust and adaptable features, SanCCS is recognized as the leading choice for businesses seeking reliable call center software.

Wayfound is the Agentic Success Platform. We go beyond basic dashboards, offering comprehensive AI agent supervision and intuitive supervision tools, covering any and all AI agents in your organization. Gain immediate access to agent behavior scorecards, detailed transcripts, and real-time insights into what your agents are doing — and why — so you can optimize their performance to meet your goals.

AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

DID Virtual Numbers is a global telecommunications platform that provides reliable and affordable virtual phone numbers for businesses and individuals. With support for hundreds of countries, DID Virtual Numbers enables users to make and receive calls, manage SMS messages, and forward calls to any device — all through a secure online dashboard. The service is ideal for remote teams, international businesses, and digital professionals who need local phone presence without maintainin

Altiam CX specializes in nearshore customer experience and team extension solutions, providing businesses in Latin America and the US with expert professionals to bridge operational gaps. Their services are tailored for small to medium-sized businesses, large organizations, emerging startups, and fast-growth tech companies. By focusing on cost advantages and exceptional bilingual talent, they help clients achieve significant operational cost savings and faster launches. Altiam CX aims to be a de

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

Bespoken.ai offers a comprehensive Model Testing solution designed to validate and ensure the accuracy, functionality, and safety of Automatic Speech Recognition (ASR), Large Language Models (LLMs), and Natural Language Understanding (NLU) models. This service assists companies in integrating LLM-based chat and voice bots, providing confidence that their applications deliver correct information and protect users from misleading or harmful responses. Key Features and Functionality: - Auto

JoCall is an all-in-one cloud call center (CCaaS) built for high-quality customer experiences with fast, low-friction deployment. In a single agent desktop, teams handle voice, video, chat, WhatsApp, and chatbot—with AI-Agent assisting or fully automating common interactions, then handing off to humans with full context.

ViciStack is an AI-powered optimization platform built exclusively for VICIdial contact centers. It bolts directly onto existing VICIdial installations — no migration, no rip-and-replace — and delivers seven modular tools that increase agent productivity, contact rates, and revenue from day one. The platform's neural AMD engine classifies calls in under 200ms with 98.3% accuracy (compared to VICIdial's native 60–70%), while automated DID reputation management, intelligent list prioritization, an

OptiCall Solutions is an AI-powered call center analytics platform that analyzes customer calls to improve sales performance, support quality, QA automation, and compliance.

CallHelpDesk helps you find verified customer care phone numbers for airlines, banks, e-commerce, tech, and more so you can skip long IVRs and connect with real support faster.

Go2Market is a VNO-licensed CPaaS service provider offering a wide range of communication solutions to businesses and organizations. Our offerings include IVR systems, Bulk SMS, RCS SMS, WhatsApp Business API, Cloud Call Center solutions, and omnichannel engagement tools designed to enhance customer interactions and streamline operations. With secure, scalable, and customizable communication platforms, Go2Market helps brands connect with their audiences more effectively and deliver seamless, rea

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

BrainCX AI designs and deploys proprietary conversational AI agents for regulated industries. We build voice, chat, and avatar agents that handle real customer interactions from day one, without generic bot behavior or fragile third-party dependencies. Our implementation services cover the full deployment lifecycle: agent design, platform configuration, compliance setup, and ongoing quality assurance. Every agent runs on our proprietary TrustVoice Orchestration engine and is monitored through Si

Debesis to polska spółka technologiczna działająca nieprzerwanie od 2012 roku. Od początku koncentrujemy się na tworzeniu i wdrażaniu rozwiązań, które realnie ułatwiają codzienną pracę zespołów obsługi klienta i sprzedaży. Jesteśmy operatorem telekomunikacyjnym oraz producentem systemów do zarządzania zgłoszeniami i komunikacją wielokanałową. W ciągu kilkunastu lat przeprowadziliśmy tysiące wdrożeń, a setki firm w Polsce i w UE na co dzień korzystają z naszych produktów oraz usług.

Proponisi is a Contact Center Intelligence platform that turns customer conversations into measurable outcomes. By analyzing 100% of interactions across calls, chats, and feedback channels, Proponisi uncovers key insights, automates coaching and training, and equips agents with real-time knowledge to perform at their best. The platform also helps reduce call volume, lower operating costs, and eliminate inefficiencies—driving better customer experiences and more scalable, cost-effective contact c

CallnFax is a business communications provider built by engineers who have spent nearly two decades designing voice, SMS, and fax services that actually work in production. We help companies replace legacy PBX systems, expensive carrier contracts, and clunky IVRs with clean, scalable cloud infrastructure. Our platform covers the full stack of modern business telephony: inbound and outbound call solutions, scalable SIP trunking, AI voice agents that handle real conversations instead of menu trees

Deploy AI callers in minutes. Give each campaign a goal — AI calls customers, sends emails, schedules meetings, leaves voicemails, and triggers webhooks. The complete AI call center for outbound, fully automated.

Business phone services and IVR apps all in one place. Pay by Phone with IVR Payments, Third Party Verification, Call Recording and Storage, Information Hotlines, Pay-per-Call Advice Lines, Business Voicemail, Post Call Surveys, and many other popular IVR Applications

We design and develop a fully customized CRM system tailored to your business workflows and customer management needs. Our Custom CRM Solution helps you organize leads, automate tasks, and streamline communication across teams. With a flexible and scalable structure, your CRM grows with your business while ensuring data security and smooth operations.