Products

Samvaads is the customer experience platform for businesses that run on WhatsApp, Instagram and chat. Most teams juggle a helpdesk, a CRM, a marketing tool and an AI add-on, so the customer record and the conversation drift apart. Samvaads brings it all into one workspace. Every channel lands in one queue: WhatsApp, Instagram, Messenger, Telegram, email, SMS, voice and website chat, with tickets, SLAs and team queues. Each customer has one record across every channel, with segments that update

Chat Board is an AI-powered chat solution designed to enhance customer support and marketing efforts. It integrates seamlessly with multiple channels, including WhatsApp, Facebook, and Telegram, enabling businesses to manage all customer interactions from a single platform. Key features include live chat, automated workflows, lead generation, and advanced analytics. With its customizable and scalable options, Chat Board helps businesses improve customer engagement, streamline operations, and boo

MindX Service AI delivers next-generation customer support, powered by Nexa AI. It combines three powerful capabilities into one platform: the Nexa AI Agent for customers, the Nexa AI Co-pilot for human agents, and Nexa AI Insights for CX leaders. Together, they enable businesses to resolve inquiries instantly, empower support teams with real-time guidance, and uncover actionable trends to drive smarter decisions. Designed to adapt seamlessly to the needs of SMBs, mid-market companies, and enter

DialOnce Visual IVR is designed from the start as a Visual IVR to help companies to handle customer care calls. Now, regardless of the companys contact channels, the customer is guided through the unique Dial-Once platform.

Byteflow is an intelligent document parsing and workflow automation tool designed to simplify how businesses handle information. It reads, understands, and extracts key data from documents—such as PDFs, images, forms, invoices, or contracts—using advanced AI and natural language processing. Once the data is extracted, Byteflow can automatically trigger actions, route tasks, update systems, or generate reports—turning manual, repetitive workflows into streamlined, automated processes. Whether yo