Products

Generative Voice AI that automates phone calls for contact centers and BPOs

Seamlessly manage customer interactions across multiple channels with CallCentr8. Our contact center product maximizes your customer service with Real-Time Analytics, Precise Call Routing, ACL, Gateway Configurations, Dialplan Management, and DID Management.

The APEX Contact Centre Platform (APEX CCP) is an all-in-one communication solution designed for efficient multi-channel customer engagement. Its features include omnichannel support (calls, emails, SMS, WhatsApp, webchat), robust data dashboards for agents and managers, seamless CRM integrations and AI-driven automation for managing repetitive tasks. APEX also prioritises data-driven insights, regulatory compliance, and customisation options, offering flexible, no-contract pricing with UK-b

Corporate Care: Comprehensive Business Solutions for a Digital World Corporate Care is a globally recognized provider of Business Process Outsourcing (BPO), IT Back Office Support, Call Center Support, Web Development, and Digital Marketing services. We are committed to delivering customized, high-quality solutions that drive efficiency, growth, and success for businesses worldwide. Our Core Services Business Process Outsourcing (BPO): We streamline operations through efficient customer suppo

Fixate offers high-impact, flexible support operations designed to boost productivity and deepen customer relationships. Just like a great product, excellent support requires skill, insight, and a partner who understands your business.

Swyft POS empowers U.S. businesses of all sizes with a comprehensive suite of smart payment and operational solutions. Beyond cutting-edge Point of Sale hardware and software, we streamline your entire workflow, offering integrated Accounting Services for seamless financial management and convenient ATM Services for enhanced customer experience. Whether you require robust Desktop Terminals, flexible Wireless Terminals, or specialized solutions for eCommerce and Restaurants, including innovative

PulseAI360 is an AI-powered contact center platform that revolutionizes quality assurance, agent performance, and compliance management. The solution analyzes 100% of customer interactions—far beyond traditional manual sampling—delivering real-time, actionable insights that drive operational efficiency and elevate customer experiences. With AI-driven coaching, PulseAI360 empowers supervisors and agents to boost engagement, improve retention, and maximize first-call resolution rates. The platform

Skyline Live Support is a trusted BPO partner for web3, fintech, crypto, e-commerce, and digital-first companies. We provide 24/7 multilingual customer support, community development, digital marketing, branding solutions, and Employer of Record (EOR) services in the Philippines. From seamless compliance and payroll management to engagement boosting and reputation protection, we empower brands to scale globally with confidence.

Guided Reach Solutions offers specialized services in Amazon Connect 311 and non-emergency call automation, enabling organizations to modernize their contact centers with cloud-based, AI-driven solutions. By leveraging Amazon Connect, they provide scalable, pay-as-you-go models that enhance customer engagement and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engage customers across voice, chat, SMS, and social platforms within a unified solution. - A

Lake Corporation's Complete Contact Centre solution offers a comprehensive, scalable, and flexible platform designed to meet the diverse needs of organizations, from small teams to large enterprises. By integrating all necessary functionalities into a single platform, it eliminates the challenges associated with managing multiple point solutions, ensuring seamless operations and enhanced customer interactions. Key Features and Functionality: - Automatic Call Distribution (ACD): Efficient

OnScript AI: The True AI Platform. The True Partnership. Why is most QA software so painful? You're either stuck with old-school "word spotting" alerts, or you're paying a fortune in rigid, per-seat licenses that penalize you for growing. OnScript AI is built to be the exact opposite. We are a true Large Language Model (LLM) platform that delivers deep, human-level analytics, not just keyword matches. We analyze 100% of your calls to deliver automated scoring, conversational coaching (for empath

Arya is an advanced AI engine built to optimize business operations, enhance customer experience, and drive intelligent decision-making. Inspired by Aryabhata’s precision and analytical foresight, Arya empowers organizations with actionable insights, automated workflows, and predictive intelligence to improve efficiency and performance across teams. Key Capabilities: Quality Auditor: Analyzes agent-customer interactions with structured scoring to ensure compliance, communication quality,

Altiam CX specializes in nearshore customer experience and team extension solutions, providing businesses in Latin America and the US with expert professionals to bridge operational gaps. Their services are tailored for small to medium-sized businesses, large organizations, emerging startups, and fast-growth tech companies. By focusing on cost advantages and exceptional bilingual talent, they help clients achieve significant operational cost savings and faster launches. Altiam CX aims to be a de

EvalidateQA by BPA Quality is a robust, purpose-built Quality Assurance platform that empowers contact centers with the tools to elevate performance, ensure compliance, and drive measurable improvements in customer experience. Developed by industry leaders in QA and Customer Experience, EvalidateQA combines intuitive design, psychometric rigor, and advanced analytics to deliver a holistic solution tailored to real-world operational needs.

AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

Go2Market is a VNO-licensed CPaaS service provider offering a wide range of communication solutions to businesses and organizations. Our offerings include IVR systems, Bulk SMS, RCS SMS, WhatsApp Business API, Cloud Call Center solutions, and omnichannel engagement tools designed to enhance customer interactions and streamline operations. With secure, scalable, and customizable communication platforms, Go2Market helps brands connect with their audiences more effectively and deliver seamless, rea

MyBCAT is a HIPAA-compliant medical answering service built specifically for healthcare practices. Founded by a practicing optometrist who experienced the pain of missed patient calls firsthand. Key Features: • 24/7 live answering with healthcare-trained staff • Direct EHR integration - appointments booked directly into your system • HIPAA-compliant messaging and patient intake • Specialized for optometry, dental, veterinary, and urgent care Results: • 80+ healthcare practices se

KingAsterisk Technology is a leading provider of contact center software solutions with over 14 years of experience. They offer a comprehensive suite of services including various types of dialers, CRM integration, voice broadcasting, and custom product development. Their target clients include businesses of all sizes across multiple industries such as telecommunications, healthcare, and education, aiming to enhance customer communication and operational efficiency. With a focus on Asterisk-base

BeepCall.ai positions itself as a holistic Conversational Artificial Intelligence solution specifically engineered for automating business communications. Unlike traditional text-based chatbots or archaic IVR (Interactive Voice Response) systems that force users to "press 1 for sales," BeepCall leverages advanced Large Language Models (LLMs) and ultra-low latency voice synthesis to maintain fluid, natural, and human-like conversations in real-time. Its core value proposition lies in the ability

Ready Call Center (RCC) is the pioneer of the Call Center (CC) industry in Belize. Started in 2005 with 60 employees, since then RCC has grown to over 900 employees making it the largest employer in the country. RCC specializes in providing a range of Customer Relationship Management (CRM) services to companies in the United States. We not only excel in providing Customer and Tech Support Services, Back Office Support but also Vertical Specific Services. RCC provides continuous training to its a