Products

OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.

Conversational intelligence for your voice interactions. Gain deep insight into conversations to help anticipate opportunities, reduce compliance risk, and improve customer satisfaction.

The Cistera Suite call recording and emergency alert software, empowers organizations to listen more effectively.

Omnitraq extracts critical business insights through our award-winning and patented technology from call center calls, web media, video, audio, and text data. By delivering these insights at low cost, with speed, and at scale, Omnitraq can provide both SMB and Enterprise clients with a suite of affordable and high impact BI tools.

VSLogger Unlimited extends the call recording engine with recording search and monitoring features. Included and optionally used Adutante server provides user management and Quality Control features. Adutante also provides a centralized connection point to one or multiple VSLogger recorders.

Analyze LIVE calls with high accuracy, alerts, reminders, scripting, and call scoring. Do it all while the call is occurring:

Knowlarity's Speech Analytics platform is an AI-driven solution designed to transform customer interactions into actionable insights. By leveraging advanced speech recognition and natural language processing technologies, it enables businesses to transcribe and analyze conversations in real-time, facilitating a deeper understanding of customer sentiments and behaviors. This comprehensive analysis aids organizations in refining their services, enhancing customer satisfaction, and making informed

Converz Analytics is a technology company that uses artificial intelligence to improve customer experiences. Our software analyzes and assesses customer conversations on any channel and helps employees to take the next step in their personal development.

Spoken language is the main form of communication across both physical and digital worlds.

Castel Speech Analytics offers transcription speech analytics that documents customer conversations, enhancing the post-call review process for your contact center.Our intuitive post-call review capability yields clear and understandable insights into customer interactions

Creating the future of AI for Customer Service

Daisee is an AI-driven application that delivers business value from your unstructured data.

Truly listen, accurately understand and efficiently respond to your customers with our NLU technology. Having the right Natural Language Understanding (NLU) – is the difference of your customer staying on the call or hanging up. Whether you get that call retention or not. If your solution is not understanding what the customer is saying, then ultimately the accuracy rate will be low, and the response to the customer will not make sense. So why would they want to use this type of self-service, if

Qtee.ai is designed to analyze call recordings by transcribing the audio and then performing analysis based on defined parameters applied to those transcriptions. This comprehensive analysis aids users in gaining valuable insights from their call data efficiently, enhancing operational effectiveness and decision-making processes.

CallChecker - a service that can improve the quality of an existing call center without hiring additional staff. CallChecker analyzes audio recordings of telephone conversations, chats, and emails, then provides transcription and analysis of the conversation, and calculates the scoring value of the quality of the conversation. The quality score calculating both for a specific conversation and for the manager.

VoiSpark is an advanced AI voice generation platform that empowers users to create human-like speech from text, modify existing audio, and design unique vocal identities. By integrating leading technologies such as ElevenLabs, Cartesia, and OpenAI, VoiSpark delivers studio-quality voice synthesis suitable for a wide range of applications, including videos, podcasts, e-learning, and interactive media. The platform supports over 30 languages and offers a diverse library of more than 500 natural-so

Listnr is an AI-powered text-to-speech (TTS) platform designed to convert written text into high-quality, natural-sounding audio. Leveraging advanced deep learning algorithms, Listnr offers over 570 unique voices across more than 75 languages, enabling users to create personalized voiceovers that cater to diverse audiences. Its intuitive interface allows for easy customization of speech elements such as pace, pauses, and pronunciations, ensuring the generated audio aligns perfectly with user pre

Tunyn is an innovative platform that transforms lengthy articles, blogs, and news into concise audio summaries, enabling users to stay informed efficiently. By converting text into brief audio snippets, Tunyn caters to individuals seeking to absorb information on the go, whether during commutes, workouts, or daily routines. Key Features and Functionality: - Audio Summarization: Converts extensive written content into short, digestible audio summaries. - Wide Content Support: Supports a variety

Voicegf is an advanced voice generation platform that leverages cutting-edge artificial intelligence to produce high-quality, natural-sounding speech. Designed for a wide range of applications, Voicegf enables users to create realistic voiceovers, enhance multimedia content, and develop interactive voice-based systems with ease. Key Features and Functionality: - High-Quality Voice Generation: Utilizes state-of-the-art AI models to produce clear and natural-sounding speech. - Customizable Voice

Voice Isolator is a free, AI-powered online tool designed to enhance audio quality by isolating vocals, removing background noise, and transforming voice recordings. It caters to a wide range of users, including podcasters, musicians, content creators, and professionals seeking to produce studio-quality audio without the need for expensive equipment or technical expertise. Key Features and Functionality: - AI Noise Filter: Utilizes advanced artificial intelligence to eliminate unwanted backgro