VT Team is a certified Amazon Connect Service Delivery Partner and a recognized Zoom Phone competency partner, specializing in delivering exceptional customer experience solutions. With a proven track record of successfully completing hundreds of projects and training thousands of agents, VT Team leverages leading contact center technologies to transform customer interactions. Their expertise spans managing legacy systems like Avaya and facilitating seamless migrations to scalable platforms such
Pitcher redefines the way sales managers, marketing professionals and field reps engage and interact with their customers.
CollaborationRoom.ai is a virtual contact center floor platform for remote and hybrid contact centers, BPOs, and collections teams. It provides continuous video, audio, and screen streaming so supervisors can view multiple agents at once, zoom in on an individual agent, and support performance in real time. Core collaboration features include live call observation, supervisor cam, agent hand raise, private and group chat with automatic PII/PCI redaction, private calling, and remote desktop cont
FutureVault is the world’s most intelligent, secure, and collaborative digital vault platform trusted by modern enterprises, financial institutions, and professionals around the world. Our digital vault platform makes it easy to store, organize & share valuable information with your back office, advisors, and clients in one centralized place.
Contact Center Gamification Wheel Boost Agent Engagement, Morale, and Performance The Contact Center Gamification Wheel from Random Wheel Spin is a free, browser-based tool designed for modern customer service teams. It turns recognition, rewards, and team-building into interactive experiences that energize agents and improve results. With customizable entries and hidden content, managers can gamify routine activities, celebrate high performers, and make daily workflows more engaging—whether
VolaCRM is an appointment and inquiry management system built for **medical and dental clinics, beauty and wellness centers, and schools or training providers**. For clinics, it helps manage patient inquiries, appointment requests, doctors, rooms, schedules, and approval of incoming requests. For beauty and wellness businesses, it organizes client inquiries, specialists, services, bookings, and weekly calendars. For schools and education centers, it supports student or parent inquiries, instruc
A guide/template for customers using both Genesys Cloud and Vonage Video solutions for their business. This solution enables contact centers in integrating Vonage Video room sessions as interaction widgets over Genesys Cloud ACD interactions.
Product Name: StayQR24 Tagline: The All-in-One QR-Powered Operating System for Modern Hotels. Description (G2 Listing): StayQR24 is a comprehensive, cloud-based SaaS platform designed to revolutionize the guest experience and hotel operations through smart QR technology. Tailored for boutique hotels, resorts, and modern hospitality chains, StayQR24 eliminates operational bottlenecks by automating guest journeys from check-in to checkout. Our platform empowers hotels to provide a "Contactless &a
CX Advocates is a boutique consulting firm specializing in tailored contact center solutions that enhance customer experience and operational efficiency. Founded in September 2020 by Altaf Gosla and Wayne Miller, the company was established to address the unique needs of clients often underserved by generic service providers. With a focus on delivering with empathy, CX Advocates collaborates closely with businesses to implement innovative strategies that drive success. Key Features and Function
Obelinf gives network engineers, infrastructure teams, and IT administrators a purpose-built platform to document and manage every layer of their stack, from data centers to distributed edge deployments. Track every device, manage every IP, and trace every connection from one source of truth. Instead of relying on spreadsheets and tribal knowledge, Obelinf keeps your infrastructure documentation accurate, current, and accessible to the whole team. Every layer of your network is connected: rack
Nutiliti's Utility Billing and Activation Suite is an integrated Desktop and Mobile software solution. Designed for property managers, and owners within the single-family and multifamily universe, Nutiliti delivers a comprehensive feature set that includes tenant billing, utility activation, ESG monitoring, anomaly detection, and vacant unit cost recovery. Utility management solution for renters, managers, and owners within the single-family and multifamily universe. Nutiliti’s platform bi
SeminarDesk is your all-in-1 solution for your retreat center or workshop venue. Everything from event planning, contact management, online booking, managing workshop rooms, accommodation, kitchen/catering, invoicing, accounting and much more can be easily managed.
ControlPro365 is an all-in-one management and online booking software for hair salons, barbershops, beauty centers, spas, aesthetic clinics, massage centers, tattoo studios and hair removal centers. It replaces the paper appointment book with a digital calendar you can use from your phone or computer. Clients book online 24/7 and receive automatic reminders, reducing no-shows and forgotten appointments. Key features: digital calendar by staff member, cabin or room; 24/7 online booking; automat
Continuant Connect is a cloud-based Unified Communications as a Service (UCaaS) solution that brings voice, video, messaging, and collaboration together into a single platform. Designed for hybrid and distributed enterprises, Connect lets organizations enable real-time collaboration from anywhere while scaling communication channels up or down to match business demand. Unlike single-vendor offerings, Continuant Connect is platform-agnostic. Teams can build their voice system on Microsoft Teams
Kurmi Flow is an intelligent service management platform that automates provisioning, migrations, and administration for unified communications and contact center environments. Flow provides a single interface to manage multi-vendor UC and CC platforms—including Microsoft Teams, Cisco UCM, Webex, Zoom, Genesys—plus UC-related tools like session border controllers, emergency location services, and compliance recording systems. This consolidates workflows that would otherwise require toggling thro
Arkan Integrated Solutions is a provider of innovative communication and technology solutions, specializing in Internet Telephony and Unified Communications as a Service . With a strong presence in Egypt and Saudi Arabia, Arkan empowers businesses to enhance collaboration, streamline operations, and drive success in the digital age. Their comprehensive suite of services includes cloud-based voice and communication solutions, ensuring secure and compliant connectivity across various industries.
Tenarize is property management software for private landlords in England who self-manage. A private landlord carries the same legal duties as a professional one, with none of the infrastructure and most of what a letting agent charges around 10% of the rent for is process, not expertise. Tenarize is that process, written down and automated where it can be. It follows the tenancy from before it starts to after it ends. You vet the tenant against a guided checklist, Right to Rent, identity, inco