Products

TalaGuard Pro is an AI assistant that sits on a call center agent's desktop and helps during the call, not after it. Press F1 and it suggests what to say next, using your own knowledge base. Press F3 to ask a policy question and get an answer drawn from your documents, not the open internet. When the call ends, it writes the call note for you. For team leaders and QA, every call lands in a call log with QMS scoring, coaching comments and an optional auto-QA pre-fill. Admins control settings wi

SCSoft offers AI-powered, end-to-end KYC (Know Your Customer), Remote Identity Verification, and Anti-Fraud solutions tailored for financial technologies and corporate compliance. The platform features secure NFC identity document chip reading, real-time biometric face verification, advanced liveness detection, and an integrated web-based Video Call Centre. Designed to meet strict banking and cybersecurity regulations, SCSoft provides cross-platform mobile SDKs (iOS, Android, Flutter, React Nati

Smart Answering Service for HVAC, plumbing, electrical, roofing, garage door, pest control and other home service businesses. Calls are answered 24/7 in English or Spanish, so jobs are not lost while the owner is on a job site, after hours or on weekends. The business keeps its existing phone number: calls can be forwarded only when nobody picks up, only after hours, or all the time. The caller's details and the reason for the call are sent to the owner by text right away. Setup is done together

Call Welcome is an AI phone receptionist that helps Canadian home-service trades answer the calls they miss. It is built for owner-operators and small crews in plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pool installation and home cleaning. The business keeps its own phone number and sets call forwarding on no answer to its Call Welcome number, so only unanswered calls reach the receptionist. The receptionist tells every caller it is an

AutoQC helps QA, sales and customer-experience teams review recorded conversations against their process rules and business questions. Using supplied recordings or transcripts, teams can review SOP steps, examine objections and agent responses, follow commitments across contacts, or organize recurring customer concerns. Checks and categories are configured around the team’s rules. Findings can include source passages and reasons for reviewer inspection. The inputs, output structure and evaluatio

Solved the first time. Sold the first time. Airest is an AI inbox built for customer service and sales teams that want every conversation to end with a real resolution or a closed sale. Designed for both Arabic and English operations, Airest brings WhatsApp, Messenger, and Instagram into one shared inbox where human agents and AI teammates work side by side. AI Employee Cards — AI Teammates with Their Own CVs With Airest, companies deploy specialized AI teammates that interact naturally like e

Qualitify records WhatsApp calls from a Windows app and an Android app, then helps teams review a fair sample against their own scorecard, set daily call goals and run coaching plans. Built for teams that sell and support customers on WhatsApp.

Sales & QA Enablement Plugin (VoIP)

DispatchMe is intake and on-call response software for service businesses, agencies and call centers. Write your questions once, as one intake form. DispatchMe runs that form as an AI phone agent that answers calls, an AI text message agent on the same number, a hosted web form with a link and QR code, and a chat widget for your website. Every channel asks the same questions and creates the same structured request. Editing the form updates every channel. Each form chooses what happens next: ke

Recoup reads the tickets your AI support agent closed and checks every refund, credit and discount it promised against Shopify and Stripe. It shows you what never happened, what happened twice, and what broke your policy, with the dollar amount on each. Built for Shopify brands where an AI agent (Gorgias, Zendesk, Intercom Fin and others) closes refund tickets. Read-only: it never moves money. The audit runs free in your browser on your own exports, with no signup and no file uploads.

ArtificialQA is the QA platform for AI agents, chatbots and LLM-based applications, developed by QAlified, a software testing company with 30+ years of experience. It automates the validation of AI outputs using more than 15 configurable AI judges that score accuracy, tone, hallucinations, completeness and context adherence from 0 to 100%. Teams connect their agent, define test cases, organize them into test plans, run them and track whether each new version improves or regresses. Semantic evalu

Cadence is an AI voice-agent platform for lenders and collections teams. It places collection calls at scale and reviews 100% of recovery-call recordings against conduct checklists - flagging threats, wrong amounts and missed disclosures - so risk and compliance teams catch issues that 2-3% manual sampling misses.

Jovaro AI is call quality assurance software for contact centers. It evaluates recorded customer calls against an organization's own QA scorecard and compliance standards, records the evidence behind each score, and surfaces the calls that need human review. QA teams define custom scorecards, run evaluations in scheduled batches across large call volumes, and track scores, call intelligence, and agent performance from one dashboard. Every evaluation returns the transcript evidence supporting eac

SocialHub is a Brazilian platform that turns WhatsApp into an organized sales and support channel. It combines a CRM, an AI chatbot, messaging campaigns, email marketing and multi-agent support in a single system, connected to WhatsApp through Meta's official API. Who it is for. Small and mid-sized businesses that run sales and customer service on WhatsApp: e-commerce stores, clinics, schools, real estate agencies, law firms, service providers and B2B companies. It fits teams that have outgrown

Most support teams only review a small sample of customer conversations. That means they miss the full picture: - where agents are giving wrong or inconsistent answers - where policies are unclear - where customers are getting stuck - and where product or ops issues keep coming up Revelir helps companies review 100% of their customer service interactions at the standard of a human QA analyst. Our AI scores every conversation against your own QA scorecard, with evidence for every judgment. You

Commbots is an Omni channel solution for businesses to communicate with their customers from multiple channels on unified platform, it offers Workflow Automation, Integrations with CRM, AI and Human handover. Also its an excellent Whatsapp marketing and engagement solution.