Qualitify

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What is Qualitify?

Qualitify is a call quality assurance platform for teams that sell and support customers over WhatsApp. The real conversations with customers happen on calls that nobody reviews. Qualitify records your team’s WhatsApp calls, selects a fair sample for review, and shows whether your coaching is working. What you can do with Qualitify: • Record every call automatically and see who took it, how long it ran, and where the audio stands • Review the calls that matter, with a waveform, playback speed control, and notes pinned to the exact second • Score calls with your own criteria and weighting, and flag mistakes that fail a call outright • Track team performance with calls, talk time, review coverage, and quality scores, plus daily call goals for each agent • Run coaching plans with an owner and a follow-up date, and compare scores before and after Privacy is built in: access is limited to each company, recordings are deleted automatically after 30 days, and they are never used to train AI. Start with a 14-day free trial that includes 100 calls and needs no card.