Products

Helps you easily transport large data sets, files and apps between data centers and other facilities. Uses secure, private connections with high scalability and dedicated capacity to support your most data-intensive apps—like financial transactions, medical imaging and R&D information.

QuadraNet operates space in the LA Telecom Center building, located in downtown Los Angeles. They are a full-service data center provider, providing colocation, dedicated servers, cluster management, and complex hosting solutions.

Sabey Data Centers continues to serve the world’s most exciting enterprises and institutions with customized data center solutions that are efficient, reliable and quick to market.

EdgeConneX builds and operates highly proximate, high-powered, purpose-built data centers tailored to the optimal size, power, and location requirements for any deployments, anywhere in the world.

Converged Communication Systems includes on-premise and cloud based solutions for businesses of any size that helps with employee productivity and customer experiences.

rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.

SWEET! is a call accounting software that provides you with information to make choices for your business with in-depth reporting on incoming, outgoing, and internal calls.

VPI Capture is a call and screen data interaction recording solution that can record your multimedia interactions with a range of network configurations, TDM and VoIP telephony enviroments, across multiple locations.

Huayun Data International Ltd., established in 2010, is a leading cloud computing service provider headquartered in Wuxi, China. The company offers a comprehensive suite of cloud solutions, including public, private, and hybrid cloud services, designed to meet the diverse needs of businesses across various industries. With over 20 cloud data centers worldwide, Huayun Data ensures reliable and scalable infrastructure for its clients. Key Features and Functionality: - Cloud Services: Provision

Aria Solutions’ SWIFT Routing is a pre-built enterprise agent skills-based routing solution. This solution includes basic-to-complex features that are enabled as needed through configuration.

Leverage 175-megawatt critical load UPS capacity, over three million square feet of existing data center space and hundreds of industry-certified Flexential employees to support your long-term IT infrastructure requirements. Flexential’s wholesale data center model is designed to capably enable both your current and future technology requirements by providing access to crucial connections to hundreds of carriers in hotels and international markets via the fastest and newest subsea cables as well

We’re passionate about solving contact center challenges — whether it’s helping spearhead a new initiative, being a catalyst for change, introducing new technologies or processes, planning for or leading implementation, transferring knowledge, or adding expertise and bandwidth to client project teams.

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

Ensure your contact center operates like a well-oiled machine. Realize your desired results with EPIC’s oversight and governance.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Connect provides high availability and pain free transformation of business-critical Contact Centre and Unified Communications environments for businesses globally.

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

We are a leading customer experience organisation, operating across the Pacific, Asia, North America and Africa. We design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses.