O ERP Prosyst é uma solução de gestão empresarial desenvolvida pela Prosyst, empresa de Joinville-SC com 40 anos de experiência no desenvolvimento de software.
Nosso principal produto é um sistema ERP integrado, complementado pelo nexBI, uma solução de Business Intelligence que transforma os dados da empresa em indicadores e dashboards para apoiar a tomada de decisões.
O ERP Prosyst atende as áreas de Suprimentos, Comercial, Produção, Financeiro e Controladoria, integrando os processos da empresa em uma única plataforma. Seu conceito de "Toque Único" permite que uma operação alimente automaticamente os processos relacionados. Por exemplo, a entrada de uma nota fiscal pode realizar a baixa do pedido de compras, atualizar o estoque, alimentar as informações fiscais, gerar o título no Contas a Pagar e disponibilizar os dados para a Contabilidade.
Para a indústria, o ERP Prosyst oferece recursos para gestão de processos produtivos, ordens de produção, fichas técnicas, consumo de materiais, horas de produção, custos e necessidades de compras. Para distribuidoras, permite controlar compras, vendas, estoque, importação, formação de preços, faturamento e custos, acompanhando a operação de forma integrada.
O ERP também incorpora o conceito de "Inteligência em Processos", permitindo que os próprios usuários personalizem a forma como consultam e analisam as informações. É possível criar diferentes layouts para uma mesma consulta, utilizando recursos como agrupamentos, totais, formatação condicional, tabelas dinâmicas e curva ABC.
Além disso, o sistema permite criar campos customizados e personalizar layouts, relatórios e etiquetas, proporcionando maior flexibilidade para adaptar o ERP às particularidades de cada empresa e processo.
Na área fiscal, o ERP Prosyst acompanha as obrigações fiscais aplicáveis às operações de seus clientes, incluindo recursos relacionados a Reforma Tributária, Sped Bloco K e à EFD-Reinf.
O nexBI é integrado ao ERP Prosyst e permite transformar os dados operacionais em informações gerenciais, com dashboards e indicadores acessíveis online, auxiliando gestores no acompanhamento dos resultados e na tomada de decisões.
O ERP Prosyst também oferece integrações com outros sistemas (API), permitindo conectar a solução ao ecossistema tecnológico de cada empresa. A plataforma está disponível também em ambiente Cloud, combinando gestão integrada, flexibilidade e informações para apoiar o crescimento e a eficiência operacional das empresas.
MyCIA Booking is the most affordable restaurant reservation system in Italy, designed by Healthyfood S.r.l. (parent company of MyCIA and Dishcovery) to help restaurants take control of their bookings without expensive monthly subscriptions or long-term contracts.
Unlike legacy players like Quandoo and TheFork, MyCIA Booking operates on a pay-per-cover model: restaurants pay only a small commission on guests who actually show up. Zero setup fees, zero monthly fees, zero cancellation penalties.
KEY FEATURES
- Google reservations: direct integration with Google Business Profile, so guests searching your restaurant on Google can book in seconds with the "Reserve" button.
- Website widget: embed a fully branded booking widget on your restaurant's website in minutes.
- MyCIA network: receive bookings from the MyCIA app, used by 1+ million Italian diners with personalized dietary profiles (CIA — Carta d'Identità Alimentare).
- Real-time table management: dashboard for accepting, modifying, and assigning tables, with WhatsApp and email notifications.
- No-show protection: configurable credit card guarantee at booking with customizable penalty rules.
- Digital menu: QR-code based menu with patented 14-allergen EU classification, multilingual support, and integration with the largest Italian dietary database (8,300+ ingredients reviewed by certified dietitians).
- Order & Pay: optional table-side ordering and payment.
- POS integration: works with major Italian POS systems (or independently if you don't have one).
- 7-day support: dedicated Italian-speaking team.
WHO IS IT FOR
MyCIA Booking serves 3,000+ Italian restaurants ranging from family trattorias to Michelin-starred fine dining. Active enterprise partnerships include Coca-Cola, Lavazza, Barilla, illycaffè, and Lagardère. Selected as official F&B platform for Milano-Cortina 2026 Olympics venues. International expansion underway with Tabelog (Japan).
WHY CHOOSE MYCIA OVER QUANDOO OR THEFORK
Quandoo announced its Italian market shutdown on October 1, 2026, leaving thousands of restaurants without a booking system. MyCIA Booking is the Italian-native alternative: same features (often better), no monthly fees, fully transparent pricing, free migration support, and 24/7 service continuity guarantee. Restaurants activating before June 30, 2026 get the service free until December 31, 2026.
ABOUT THE COMPANY
Healthyfood S.r.l. is an Italian foodtech company founded in 2014, headquartered in Italy. It operates two flagship products: MyCIA (B2B platform for restaurants — menus, allergens, bookings) and Dishcovery (B2C restaurant discovery network). The company has digitized 17,000+ Italian menus and built the largest Italian dietary-classification database.
Empower your distributed workforce with Tata Communications Kaleyra™ Cloud Voice, a SIP trunking platform built for the modern era. Optimise workforce collaboration, reach new markets effortlessly, and scale faster with tailored SIP trunking solutions.
Go global, without limits
With global scale and coverage from one of the world’s leading voice providers, you can expand confidently into new markets. Supporting PSTN and Cloud Numbers across 58+ countries and International Toll-Free Services (ITFS) across 114 countries, the platform ensures you can connect with customers and teams anywhere, without infrastructure limitations.
Global services, local expertise
Cloud Number Service simplifies global communication by providing country-specific, cloud-based numbers for inbound and outbound calling. This allows you to establish a local presence in multiple regions quickly.
Ensure consistent, enterprise-grade call quality
Enterprise Voice Solutions, including Managed Voice over IP (mVoIP) and international internet-based calling, deliver complete, high-quality connectivity. This ensures consistent performance while reducing reliance on traditional telephony infrastructure, helping you modernise communication while maintaining reliability.
Simplify regulatory complexity in India
For businesses operating in India, Kaleyra™ Cloud Voice offers a trusted, regulatory-compliant approach to domestic and international calling. This helps you navigate local telecom regulations with ease, reducing risk and ensuring uninterrupted operations in a complex regulatory environment.
Optimise cost efficiency and speed to value
Bring Your Own Carrier (BYOC) capabilities give you the flexibility to retain your preferred carriers while leveraging cloud PBX and UC features, so you can modernise without disrupting existing investments. Flexible billing models, competitive rate structures, and on-net connectivity to leading UCC cloud providers help you reduce costs and accelerate ROI. With automated provisioning and APIs, you can also speed up deployments and simplify ongoing management.
Stay secure and in control with managed services
End-to-end managed services, including Fraud Prevention as a Service (FPaaS), enhance security and operational resilience. Automated admin and end-user portals give you greater visibility and control, helping you manage your voice infrastructure more efficiently.
Build a future-ready, borderless voice strategy
Kaleyra™ Cloud Voice empowers you to unify global communications, expand into new markets, and build a truly borderless strategy. By combining global reach, automation, and seamless integration with EX and CX platforms, it enables faster growth, lower TCO, and future-ready voice capabilities at scale.
Sofy est une plateforme de marketing local unifiée, boostée à l'intelligence artificielle, conçue pour les réseaux multi-établissements.
Elle centralise l'ensemble des leviers du marketing local au sein d'une seule plateforme, à travers trois solutions complémentaires :
- So View – Visibilité locale dans les moteurs de recherches et les IA, et e-réputation : améliore la visibilité des établissements sur Google et dans les applications de navigation (Google Maps, Waze...) ainsi que dans les réponses des IA (ChatGPT, Gemini, Perplexity...). Elle centralise la gestion des fiches Google Business Profile, la collecte et les réponses aux avis clients, ainsi que l'analyse des performances locales. Elle analyse vos classements Google et votre réputation en ligne en les comparant à vos concurrents locaux et nationaux.
- So Connect – Conversations et relation client : centralise les messages et interactions clients issus de différents canaux (WhatsApp, Messenger, Instagram, webchat et RCS) dans une messagerie unifiée, pour une meilleure visibilité des demandes entrantes, simplifier les échanges, accélérer les réponses et améliorer l'expérience client.
- So Reach – Activation et fidélisation : permet de concevoir, diffuser et piloter des campagnes marketing SMS et RCS pour engager les clients, générer du trafic en point de vente, stimuler les conversions et renforcer la fidélisation.
Budy IA, l'agent IA intégré à Sofy sur l'ensemble des modules, accompagne les équipes au quotidien en automatisant certaines interactions, en analysant les données locales et en proposant des recommandations et des plans d'action pour améliorer les performances. Il répond aux messages et aux avis 24h/24h en respectant le ton de marque, qualifie les prospects, analyse les avis clients, aide à la rédaction des posts sur les réseaux sociaux...
Avec Sofy, les entreprises disposent d'une plateforme unique pour agir sur l'ensemble de la chaîne de valeur du marketing local : renforcer leur visibilité, développer leur marketing conversationnel et réactiver leur base efficacement. Sofy leur permet de convertir davantage de prospects en clients et développer leur chiffre d'affaires, tout en simplifiant le pilotage de leur réseau au niveau du siège mais aussi à l'échelle de chaque enseigne.
My Assetrack is a cloud-based asset management and tracking software for businesses that need to know what they own, where it is, and who has it. Teams can replace scattered spreadsheets with one central record for every asset: IT equipment, vehicles, machinery, tools, furniture, office and audio-visual equipment.
Getting started is quick. You can add assets manually or import them from Excel or CSV, and attach photos, serial numbers, purchase details, and costs. My Assetrack generates asset tags with your own prefix and prints barcode or QR labels, so anyone on the team can scan an item with their phone and open its record right away, even in the field.
Every important change is logged in the asset’s event history: check-outs, returns, reservations, leases, repairs, transfers, and disposals. Assets can be assigned to people or locations with due dates. Built-in reservations prevent double bookings, and email alerts flag overdue items. Assets can be organized by site, location, category, and department so teams can find what they need without chasing colleagues.
My Assetrack also handles one-time and recurring maintenance scheduling with email reminders, plus warranty tracking. It makes physical audits faster: you scan labels instead of working through paper lists, record GPS coordinates and notes, and lock completed audits to protect the record. Reports show assets by site, location, category, warranty status, and who currently holds each item.
Access is managed through security groups (such as Administrators, Asset Managers, Employees, and View Only), so each person sees and edits only what they should. My Assetrack is fully cloud-based, so there’s nothing to install, and updates arrive automatically.
The Free Plan covers up to 250 assets and 3 users, with no credit card required. Paid plans add unlimited users with no per-seat fees, plus phone-based scanning, and you can scale your asset limit as your organization grows.
Key Features
Asset records with photos, serial numbers, purchase details, and costs
Excel and CSV import
Custom asset tags with printable barcode and QR labels
Mobile scanning to find and update assets in the field
Check-in, check-out, and reservations with due dates and overdue email alerts
Full event history: leases, repairs, transfers, sales, donations, and disposals
Organization by site, location, category, and department
One-time and recurring maintenance scheduling with reminders
Warranty tracking and alerts
Barcode-based audits with GPS capture and locked audit records
Reports by site, category, location, warranty, and employee
Role-based access through security groups
Unlimited users on paid plans
Fully cloud-based with automatic updates
My Assetrack is a cloud-based asset management and tracking software for businesses that need to know what they own, where it is, and who has it. Teams can replace scattered spreadsheets with one central record for every asset: IT equipment, vehicles, machinery, tools, furniture, office and audio-visual equipment.
Getting started is quick. You can add assets manually or import them from Excel or CSV, and attach photos, serial numbers, purchase details, and costs. My Assetrack generates asset tags with your own prefix and prints barcode or QR labels, so anyone on the team can scan an item with their phone and open its record right away, even in the field.
Every important change is logged in the asset’s event history: check-outs, returns, reservations, leases, repairs, transfers, and disposals. Assets can be assigned to people or locations with due dates. Built-in reservations prevent double bookings, and email alerts flag overdue items. Assets can be organized by site, location, category, and department so teams can find what they need without chasing colleagues.
My Assetrack also handles one-time and recurring maintenance scheduling with email reminders, plus warranty tracking. It makes physical audits faster: you scan labels instead of working through paper lists, record GPS coordinates and notes, and lock completed audits to protect the record. Reports show assets by site, location, category, warranty status, and who currently holds each item.
Access is managed through security groups (such as Administrators, Asset Managers, Employees, and View Only), so each person sees and edits only what they should. My Assetrack is fully cloud-based, so there’s nothing to install, and updates arrive automatically.
The Free Plan covers up to 250 assets and 3 users, with no credit card required. Paid plans add unlimited users with no per-seat fees, plus phone-based scanning, and you can scale your asset limit as your organization grows.
Key Features
Asset records with photos, serial numbers, purchase details, and costs
Excel and CSV import
Custom asset tags with printable barcode and QR labels
Mobile scanning to find and update assets in the field
Check-in, check-out, and reservations with due dates and overdue email alerts
Full event history: leases, repairs, transfers, sales, donations, and disposals
Organization by site, location, category, and department
One-time and recurring maintenance scheduling with reminders
Warranty tracking and alerts
Barcode-based audits with GPS capture and locked audit records
Reports by site, category, location, warranty, and employee
Role-based access through security groups
Unlimited users on paid plans
Fully cloud-based with automatic updates
Kycaid Limited is a digital legal service provider with a mission to help businesses no matter of size and industry to stay compliant with regulations through AML&KYC solutions and more. Kycaid platform’s goal is to prevent fraud, comply with international regulations, and onboard only credible users. Our services help your business create a reputation as a secure and trustworthy Company.
Our features:
✅ Security
✅ Quality
✅ Fastness
Learn more and try out Kycaid’s services on the website:https://kycaid.com/
Mid-Range is a provider of IBM & HP Enterprise infrastructure, Oracle JD Edwards software and services, Disaster Recovery and High Availability solutions and Managed services and Hosting solutions to businesses across North America.
Guidance is a customer centric commerce service provider dedicated to growth oriented mid-market and enterprise branded manufacturers and merchants in both B2C and B2B with industry leading practices in multichannel retail strategies, mobile, customer experience, innovative design, and complex system integration.
Era Consulting Group has helped businesses design, integrate, and optimize tech solutions. With 150+ experts, we deliver ERP, AI, and eCommerce services that drive growth, streamline operations, and support lasting transformation.
Anadolu Sinerji Yazılım A.Ş., established in 1996 as Piramit Bilgisayar, specializes in developing sector-specific software solutions, particularly for the manufacturing and logistics industries. The company has evolved into a prominent SAP Business One partner, offering comprehensive ERP solutions tailored to enhance operational efficiency and competitiveness for businesses both domestically and internationally.
Key Features and Functionality:
- SAP Business One Financial Management: Provides integrated financial and accounting tools to streamline financial operations.
- SAP Business One CRM Module: Enhances customer relationship management through centralized data and analytics.
- SAP Business One Inventory and Distribution Management: Optimizes inventory control and distribution processes for improved supply chain efficiency.
- SAP Business One Production Module: Facilitates production planning and management to boost manufacturing productivity.
- SAP Business One for HANA and SQL: Offers flexible deployment options on HANA and SQL platforms to meet diverse business needs.
Additionally, Anadolu Sinerji provides specialized solutions such as:
- SAP Business One Manufacturing Ticket One: Tailored for manufacturing operations to manage production workflows effectively.
- SAP Business One Prefabricated Manufacturing Ticket One: Designed for prefabricated manufacturing processes to streamline operations.
- SAP Business One Payroll-HR: Manages human resources and payroll functions efficiently.
- Anadolu Sinerji Logistics Solutions: Addresses logistics and supply chain challenges with integrated tools.
- LV3 P-Logistics Vision 3 WMS: A warehouse management system enhancing inventory control and warehouse operations.
- Anadolu Sinerji Bonded Warehouse-Free Warehouse Solutions: Provides solutions for managing bonded and free warehouses effectively.
- SAP Business One + ZAP Reporting: Offers advanced reporting capabilities for data-driven decision-making.
By leveraging SAP Business One's robust technical infrastructure, multi-language support, and AddOn technology, Anadolu Sinerji delivers end-to-end ERP solutions that integrate financials, CRM, purchasing, sales, service, production, warehouse, logistics, e-processes, and reporting modules. This comprehensive approach enables businesses to manage their operations seamlessly, ensuring scalability and adaptability to various industry requirements.
Primary Value and User Benefits:
Anadolu Sinerji's solutions are designed to improve production efficiency, reduce operational costs, enhance customer satisfaction, and boost employee productivity. By implementing standardized and measurable management systems aligned with international standards, the company empowers businesses to achieve a significant return on investment. The integration with Microsoft Office and Outlook, along with the flexible SAP Business SDK, allows for customized developments, supporting business growth and expansion into different sectors. Post-implementation, the Remote Support System proactively identifies and prevents potential issues, ensuring secure daily operations and facilitating remote updates, thereby elevating customer service and satisfaction levels.
In summary, Anadolu Sinerji Yazılım A.Ş. offers a suite of integrated ERP solutions through SAP Business One, tailored to meet the diverse needs of manufacturing and logistics companies. Their comprehensive approach and commitment to quality enable businesses to streamline operations, enhance efficiency, and maintain a competitive edge in the market.
Storcio est un logiciel de prise de rendez-vous et de gestion pensé pour les professionnels indépendants et les petites équipes en France : coiffeurs, barbiers, esthéticiennes, masseurs, coachs, photographes, toiletteurs et praticiens du bien-être.
Vos clients réservent 24 h/24 sur votre page de réservation, intégrable à votre site. Ils reçoivent confirmation et rappels par e-mail, avec un fichier d'agenda joint, et les SMS sont disponibles en option. Un assistant IA répond à leurs questions sur votre page. La liste d'attente propose automatiquement les créneaux libérés, et un QR code à l'accueil signale l'arrivée du client en salle d'attente.
L'offre Pro ajoute les factures et avoirs au format Factur-X, les comptes employés, les agendas d'équipe réservables en ligne, le stock, la comptabilité simplifiée, le programme de fidélité, les tournées par zone pour les pros qui se déplacent et la connexion à une caisse certifiée NF525 (Hiboutik).
Aucune commission sur vos rendez-vous : un abonnement mensuel sans engagement. Les données sont hébergées dans l'Union européenne, et les coordonnées de vos clients sont chiffrées.
Tarifs
Starter : 9,90 € / mois (TVA non applicable, art. 293 B du CGI)
Pro : 19,90 € / mois
Essai gratuit de l'offre Pro, sans carte bancaire : 3 mois pour toute inscription jusqu'au 31/12/2026, puis 30 jours.
SMS en option : packs de 50 (5 €), 200 (18 €) ou 500 (40 €).
Fonctionnalités clés
Réservation en ligne 24 h/24 et page intégrable à votre site
Rappels et confirmations par e-mail, avec fichier d'agenda .ics
SMS en option, par crédits prépayés
Page web personnalisable (5 modèles)
Assistant IA de réservation
Liste d'attente automatique
Salle d'attente avec QR code d'arrivée
Rendez-vous en série et cours collectifs
Factures, avoirs et Factur-X (Pro)
Comptes employés et agendas d'équipe (Pro)
Programme de fidélité (Pro)
Stock et comptabilité simplifiée (Pro)
Tournées par zone pour les pros mobiles (Pro)
Connexion à une caisse NF525 Hiboutik (Pro ; Lightspeed en cours de validation)
Public : indépendants et TPE disposant d'un SIRET actif, en France.
Déploiement : web (SaaS), sur ordinateur et mobile.
Langue : français.
Support : e-mail (support@storcio.io) et formulaire depuis le tableau de bord, les jours ouvrés ; prioritaire pour l'offre Pro
O IVY é um sistema de gestão empresarial 100% online e na nuvem. Ele foi feito para se adaptar ao jeito que a sua empresa trabalha, e não o contrário. Não tem instalação, não tem servidor local e não tem sistema engessado. Você acessa de qualquer lugar, inclusive pelo celular, e a plataforma cresce junto com a sua operação.
Gerencie sua empresa ou grupo em uma unica plataforma com IVY.
Nosso maior diferencial: Personalização sem Limitações
Campos e formulários sob medida: a interface se ajusta à realidade da sua operação, com campos, validações e organização próprios.
Regras e fluxos operacionais configuráveis: seus processos ficam estruturados com condicionais, controles e aprovações por alçada.
Automações por eventos: criar registros, mudar status ou aplicar regras de negócio acontece sem tarefa manual.
Relatórios e dashboards personalizados: você acompanha os indicadores que importam para o seu negócio.
Integração via API REST e webhooks (API First): o IVY se conecta a qualquer aplicação, com sincronização em tempo real.
Perfis de acesso por função: você define o que cada usuário pode ver, criar ou editar, por módulo, por documento e até por campo.
Atendimento especializado em 5 segmentos
Distribuição: medicamentos, alimentos, bebidas, cosméticos, e materiais de construção, com controle de lote e validade e WMS.
Indústria: fabricação, planejamento MRP, produção e subcontratação.
Varejo: PDV, NFC-e, promoções e gestão comercial.
Serviços: projetos, orçamentos, gestão de horas, NFS-e e suporte pós-venda.
Saúde: Solução para clínicas, completa para gerenciar tudo os setores da sua unidade ou multi-unidade, com prontuário eletrônico e agendamento, assinatura digital de documentos e muito mais.
Tudo integrado em uma única plataforma
São mais de 1.000 recursos: financeiro com DRE e fluxo de caixa, contabilidade integrada, compras com cotação, vendas, CRM, estoque, WMS e fiscal completo (NF-e, NFC-e, NFS-e, MDF-e e SPED Fiscal automatizado). O sistema é multiempresa, tem autenticação 2FA e está sempre atualizado com a legislação fiscal brasileira.
Suporte humanizado
O atendimento é feito de pessoa para pessoa, por WhatsApp, e-mail, telefone e Meet. A Ivy Soluções, de Criciúma/SC, atende empresas em todo o Brasil desde 2021.
Precificação flexível
O preço segue o volume de uso: número de usuários, notas fiscais emitidas e CNPJs gerenciados na plataforma.
KitchHero es un sistema de pedidos, pagos por QR y caja para food trucks, carritos, cafeterias y restaurantes en Chile.
Tus clientes escanean el QR de la mesa o del carro y piden desde su celular, sin instalar apps: con extras, notas y propina, y pagan en linea (tarjeta, Apple Pay o Google Pay) o en caja. Siguen su pedido en vivo y les llega un aviso al celular cuando esta listo, aunque lo tengan bloqueado. Pueden chatear con la cocina por texto, audio o foto, y mientras esperan juegan KitchHero Games: si el pedido queda listo, el juego se pausa y les avisa.
Con Food Jam, un grupo pide junto desde sus celulares, por rondas, en una o varias mesas, y divide la cuenta.
La cocina trabaja con un tablero de comandas (pendiente, preparando, listo), sonidos por tipo de aviso, recetas paso a paso y apertura y cierre por horario. La caja muestra las ventas en vivo por medio de pago, las propinas aparte y el arqueo diario.
La carta se sube desde una foto, PDF, Word, Excel o un link, y la IA la arma completa, genera fotos de los platos, sugiere precios de mercado y calcula el costo y el margen de cada plato con sus ingredientes. Incluye estudio de mercado.
Cada cuenta tiene su propio subdominio y puede tener varios locales, con mesas y carritos con su QR, personal con roles y permisos, horarios, ubicacion y zona de reparto.
KitchHero Eventos lleva todo esto a kermeses, ferias y fondas: plano del evento, un solo carrito con pedidos de varios locales, QR de pago y de retiro, stock en vivo, preventa con hora de entrega, reservas de actividades, turnos de voluntarios, control de alcohol al despachar, ventas en vivo por local para la organizacion, y funciona sin senal.
KitchHero Games: mientras esperan su pedido, tus clientes juegan. Son juegos web que se abren desde el mismo celular, sin instalar nada: solos, de 1 a 4, o la mesa entera con los telefonos conectados. Cuando el pedido esta listo, el juego se pausa y les avisa. Hoy hay 10 juegos y se suman nuevos todo el tiempo.
O AEX é uma plataforma SaaS whitelabel e multi-tenant para atendimento ao cliente via WhatsApp utilizando inteligência artificial. Cada empresa possui um ambiente totalmente isolado, incluindo sua própria base de conhecimento, garantindo que os dados não sejam compartilhados entre diferentes clientes. O agente de IA utiliza a técnica de Retrieval-Augmented Generation (RAG), respondendo às mensagens apenas com base nas informações cadastradas pela própria empresa.
A plataforma integra-se diretamente à WhatsApp Business Cloud API da Meta. Quando um cliente envia uma mensagem, o sistema identifica a empresa responsável, realiza uma busca semântica na base de conhecimento, gera uma resposta utilizando um modelo de linguagem (LLM) e envia a resposta de volta pelo WhatsApp. Caso a IA não consiga responder com confiança, a conversa pode ser transferida para um atendente humano.
O sistema possui um painel onde cada empresa gerencia sua base de conhecimento, incluindo FAQs, produtos, documentos, textos e páginas da web indexadas. Também oferece ferramentas para testes da IA, onboarding e análise de lacunas de conhecimento. Além disso, existe um painel administrativo para gerenciamento de empresas, usuários, canais e configurações da plataforma, bem como uma caixa de entrada compartilhada para equipes de atendimento.
Entre as principais funcionalidades estão o treinamento individual da IA para cada empresa, com isolamento de dados garantido por Row-Level Security (RLS); importação de conhecimento por arquivos, textos, FAQs, catálogos de produtos em CSV e páginas da web; atendimento híbrido com transferência entre IA e operadores humanos; comércio conversacional, permitindo pedidos, pagamentos via PIX utilizando o gateway configurado pela empresa e acompanhamento da entrega; agendamento de serviços com lembretes automáticos; suporte a imagens, PDFs e áudios; indicador de "digitando"; conexão pela API oficial da Meta ou por QR Code; e planos de assinatura com cobrança recorrente.
O AEX foi desenvolvido para pequenas e médias empresas que utilizam o WhatsApp como principal canal de atendimento, vendas e suporte, como varejistas, pet shops, prestadores de serviço e outros segmentos comerciais.
A plataforma foi desenvolvida utilizando Python/FastAPI no backend, Next.js no frontend, PostgreSQL com pgvector para busca semântica e integração direta com a WhatsApp Business Cloud API.