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DM World is an ISO 9001:2015 certified digital transformation company headquartered in Dubai, UAE, with regional operations across Nigeria, Rwanda, Tanzania, and Kenya, serving enterprises throughout the UAE, GCC, and Africa. We deliver solutions across three core capabilities. Our Customer Experience Management suite includes CRM, omnichannel customer support, cloud telephony and call center solutions, chat and chatbot tools, Business WhatsApp, survey and NPS management, and social media listening. Our Business Applications portfolio covers ERP, HRMS, IT and employee helpdesk, project management, procurement, asset management, document management, e-signature solutions, and ESG/sustainability reporting. Our Cyber Security Solutions include endpoint security, firewall services, email security, data leak protection, and privileged access management (PAM). Beyond our own products, we're a certified implementation partner for platforms including Salesforce and Microsoft, and provide IT professional services, cloud consulting, and managed IT support. Every engagement follows a structured process: a requirement study to understand your specific pain points, a scoped deployment with configuration and demo, admin and user training tailored to your organization, and ongoing post-sales support with 24x7 assistance and monthly SLA reporting. Since our founding, we've delivered 500+ projects for 250+ customers across banking, retail, education, healthcare, government, and other sectors, backed by 60+ technology alliances.
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Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in >200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas.
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Selvo is help center software for growing SaaS teams. Create a professional, branded help center in minutes — no design skills needed. Your team grows, your bill doesn't. Every paid plan includes unlimited team members. No per-seat pricing. No AI credit limits. No surprises. Key features: - Rich text article editor with collections and categories - Custom domains and branding - Embeddable help widget - Analytics dashboard - Team collaboration with roles - SEO-optimized public help center Pricing: Free plan available. Paid plans start at $19/mo (Starter), $49/mo (Pro), and $99/mo (Enterprise). Unlimited team members on every paid plan. Built for SaaS founders and first support hires at 5-50 person companies who need something that works, looks good, and gets out of the way.
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OrgLogic is an enterprise AI workspace designed to facilitate company-wide adoption of artificial intelligence while ensuring comprehensive governance. It provides every employee with AI chat capabilities across various models and deploys autonomous agents that understand specific domains and integrate seamlessly with existing systems. This centralized platform offers IT departments full control and oversight, addressing the challenges of unsanctioned AI tool usage and fragmented subscriptions. Key Features and Functionality: - AI Chat Integration: Supports multiple AI models, including GPT-4o, Claude, Gemini, Llama, and Mistral, allowing users to switch models mid-conversation and utilize smart routing to select the optimal model for each task. - Autonomous AI Agents: Deploys named AI agents with defined roles and domain-specific skills that can operate within systems like Salesforce, Jira, and Confluence. These agents can run on demand, on schedule, or be triggered by specific events. - Skills and Connectors: Offers reusable, versioned skills authored in plain language to teach agents specific tasks, along with secure connectors to various enterprise systems, with per-agent permission scopes controlled by IT. - Governed Workspaces: Provides a controlled environment that manages agents, models, access, budgets, and guardrails, ensuring every action is logged for audit purposes. Primary Value and Solutions Provided: OrgLogic addresses the prevalent issue of employees using unsanctioned AI tools without IT approval, which can lead to security vulnerabilities and inefficiencies. By consolidating AI tools into a single, governed workspace, OrgLogic reduces shadow AI usage, cuts down on unnecessary expenditures from fragmented subscriptions, and enhances operational efficiency. It empowers organizations to harness the full potential of AI while maintaining strict governance and security protocols.
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Misterio is a proactive AI agent for customer support and sales. It answers customer questions 24/7 in 75 languages and works inside the helpdesk a company already uses, whether that's Intercom, Zendesk, Freshdesk, HubSpot, LiveChat, Bitrix24 or another one. When a question needs a person, Misterio passes the whole conversation to the team there, so the customer doesn't have to repeat anything. On the website, Misterio can also start the conversation. When a visitor hesitates at checkout or on the pricing page, it offers help before they leave. Misterio answers in Telegram too and connects to other systems through an API. Companies plug in their own tools, and Misterio uses them during the conversation, for example to check an order status. Every company gets its own scenarios: multi-step conversations with branching and rules for when a person takes over. On the website, goals and funnels show where visitors drop off, and a scenario can step in right there. The Misterio team builds the scenarios with the client and tests them before launch. After launch, the client can change them without code. Client data is processed under a GDPR data processing agreement and is not used to train models. Personal data in conversations can be masked.
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Auralis AI is an advanced platform designed to revolutionize customer experience through AI-powered automation. It enables businesses to streamline support operations by handling repetitive tasks, offering 24/7 assistance in multiple languages, and integrating seamlessly with existing CRM and helpdesk systems. Auralis AI boosts efficiency by reducing response times, minimizing human error, and enhancing customer satisfaction. With robust analytics and continuous learning, it adapts to evolving customer needs, ensuring personalized and efficient support. This makes Auralis AI a valuable solution for businesses seeking scalable, intelligent customer interaction automation. A startup from San Francisco, United States that is founded by Jude Rosario.
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AI-Autofy is a multilingual AI assistant platform that transforms website content into a customer support and engagement tool. It enables businesses to create AI assistants that understand website data, provide support, handle bookings, generate leads, and integrate with workflows. Using website content, FAQs, product details, and live data, AI-Autofy delivers context-aware responses. The platform supports WordPress, Shopify, Wix, and custom sites via widget installation, ensuring consistent knowledge across devices. AI-Autofy integrates with messaging apps like Instagram, WhatsApp, and Facebook Messenger, and connects to tools via Zapier. Features include live session tracking, human escalation, ticket creation, and lead capture. Businesses can add websites, documents, FAQs, and products to keep answers relevant. Data feeds and user context provide stock, booking, and account information. The platform also offers conversation review, live monitoring, and escalation to team members.
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Kama.ai offers the Designed Experiential Intelligence® (kama DEI) platform, a responsible AI solution that delivers accurate, ethical, and emotionally sensitive conversations. By integrating human values and experiences, kama DEI ensures interactions are personalized, trustworthy, and free from biases or hallucinations. This platform empowers businesses to enhance customer engagement, streamline operations, and build lasting trust with their audience. Key Features and Functionality: - kama FAQ Solution: Delivers accurate, real-time answers to frequently asked questions, evolving with each interaction to provide personalized responses. - kama RPA Solution: Integrates human values into Robotic Process Automation, automating routine tasks while maintaining empathy and ethical standards. - Enterprise Retrieval Augmented Generation (RAG): Combines large language models with knowledge graph AI to provide contextually relevant and trustworthy responses, minimizing risks like hallucinations and biases. - Conversational Triage: Assesses and prioritizes critical inquiries in real-time, ensuring urgent issues are addressed promptly by understanding the emotional context of interactions. Primary Value and Solutions Provided: Kama.ai addresses the challenges of AI interactions by offering a platform that prioritizes accuracy, emotional sensitivity, and ethical practices. It eliminates common issues associated with large language models, such as hallucinations and biases, ensuring that AI-driven communications are reliable and aligned with human values. By doing so, kama DEI enhances customer engagement, improves operational efficiency, and fosters trust between businesses and their clients.
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Eloquant is a SaaS software for online surveys and Feedback Management that measure customer satisfaction and collect their feedback through their preferred communication channel.
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MagicForm is an AI-powered chatbot designed to enhance lead generation and customer engagement by transforming traditional contact forms into dynamic, 24/7 virtual sales agents. By learning about your business, MagicForm interacts with website visitors, answers their queries, and guides them toward desired actions, such as making a purchase or scheduling an appointment. This automation streamlines the lead qualification process, ensuring no potential customer is overlooked. Key Features: - AI-Powered Chat: Engages with customers using AI that learns about your business and offers real-time responses. - Customizable Conversation Flows: Allows for tailored interactions using a drag-and-drop interface to guide conversations effectively. - Multi-Platform Integration: Seamlessly integrates with platforms like websites, WhatsApp, email, and Zapier for broader reach. - Automated Follow-Ups: Drafts personalized follow-up emails based on conversation history to nurture leads. - Continuous Learning: Improves interactions over time by learning from each customer engagement. - Lead Management Dashboard: Provides tools to track and nurture prospects efficiently. Primary Value and Solutions: MagicForm addresses the challenge of efficiently managing and converting website visitors into leads. By automating customer interactions and follow-ups, it ensures businesses can engage with potential customers around the clock without additional staffing. This leads to increased conversions, improved customer satisfaction, and a more streamlined sales process. Its continuous learning capability ensures that the AI becomes more effective over time, providing increasingly relevant and personalized interactions.
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Poliscope is a comprehensive platform that centralizes and structures data from over 4,500 German municipal information systems, providing users with seamless access to local government meetings, documents, and alerts. By automating the collection and organization of this information, Poliscope eliminates the need for manual research, offering a unified, searchable database that is updated daily. Key Features and Functionality: - Extensive Data Coverage: Automatically captures sessions, agendas, and documents from thousands of municipalities, counties, and planning regions across Germany. - User-Friendly Interface: Provides an intuitive platform where users can search through millions of documents, set up alerts for specific topics, and access information via API or chatbot. - QGIS Plugin Integration: Allows GIS professionals to integrate municipal planning data directly into their QGIS environment, facilitating spatial analyses and visualization of regional plans and land use. - Customized Monitoring: Enables users to create focus regions, receive automatic notifications about new developments, and collaborate with team members through shared bookmarks and comments. Primary Value and Solutions Provided: Poliscope addresses the challenge of navigating the fragmented landscape of municipal information systems by offering a centralized, structured, and easily accessible repository of local government data. This empowers users—including renewable energy project developers, journalists, researchers, and policymakers—to stay informed about regional planning changes, identify new opportunities, and make data-driven decisions efficiently. By enhancing transparency and accessibility, Poliscope contributes to more informed public discourse and supports democratic engagement at the local level.
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Just Think AI is a comprehensive platform that integrates advanced artificial intelligence tools to streamline content creation and enhance productivity across various domains. Designed for individuals, educators, and businesses, it offers a suite of features that cater to diverse content generation needs. Key Features and Functionality: - AI Chat Assistant: Engage with an intelligent chatbot powered by cutting-edge AI models, ideal for brainstorming, drafting content, and obtaining real-time, accurate responses to queries. - Text-to-Speech Conversion: Transform written text into natural-sounding audio, enhancing accessibility and engagement for various audiences. - AI Art Generation: Create unique images from simple text prompts, enabling users to visualize concepts and ideas effectively. - AI Video Creation: Convert images and text into engaging video content, suitable for storytelling, marketing, and educational purposes. - Educational Tools: Utilize AI-driven lesson planners and content generators to design comprehensive, engaging educational materials tailored to specific learning objectives. Primary Value and Solutions Provided: Just Think AI addresses the challenges of content creation by offering an all-in-one platform that combines multiple AI functionalities. It empowers users to produce high-quality content efficiently, reducing the time and effort traditionally required. For businesses, it enhances marketing strategies through personalized content generation. Educators benefit from streamlined lesson planning and resource development, while individuals can leverage the platform for creative projects and personal growth. By integrating AI chat, text-to-speech, art, and video creation tools, Just Think AI provides a versatile solution that adapts to the evolving needs of its users.
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ComplyAce is a Vancouver-based startup dedicated to assisting early-stage B2B SaaS companies in navigating the complexities of security, privacy, and data protection compliance standards. Recognizing the challenges startups face when larger enterprises demand compliance as a prerequisite for business, ComplyAce offers a suite of tech-enabled services designed to streamline the path to certifications such as SOC 2, ISO 27001, and GDPR. Key Features and Functionality: - Compliance Preparedness Questionnaire: An initial assessment tool that evaluates a startup's readiness for compliance, providing tailored feedback and identifying areas requiring attention. - CompliAce BETA Platform: A comprehensive suite of self-serve AI tools, including complianceGPT and autoSQ, combined with personalized services to actively guide startups toward achieving SOC 2 or ISO 27001 certification. - complianceGPT: An AI-powered chatbot trained on authoritative sources covering security, privacy, and data protection standards, offering clear and reliable answers to compliance-related queries. - autoSQ: An AI tool designed to automatically generate responses to security questionnaires from enterprise customers, significantly reducing the time and effort required for manual completion. Primary Value and Solutions Provided: ComplyAce addresses the critical need for startups to meet stringent compliance requirements imposed by larger corporate clients. By offering AI-driven tools and personalized services, ComplyAce simplifies the compliance process, enabling startups to focus on growth and innovation without being hindered by complex regulatory demands. This approach not only accelerates the path to certification but also enhances credibility and trustworthiness in the B2B marketplace.
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GLAIR is an Indonesian technology company specializing in Artificial Intelligence , Blockchain, Cloud, Data, and Security solutions. Established in 2017, GLAIR offers a suite of AI-driven products and consulting services designed to streamline business processes, enhance accuracy, reduce costs, and save time. Their offerings include ready-to-use products like GLChat, eKYC, Retail Execution, and Paperless with OCR, as well as customized solutions leveraging their proprietary ABCD-X technology. Key Features and Functionality: - GLChat: An AI-powered chatbot platform featuring privacy-first architecture with PII masking, LLM switching capability, internal multimedia integration, and support for multiple languages, including Bahasa Indonesia. - eKYC: A digital customer recognition and verification system utilizing OCR for various ID documents, face and voice biometrics, and integration with government databases for identity verification. - Retail Execution: An AI-based image recognition tool for automated SKU detection, various display recognition, real-time activity reporting, and automatic calculation of key performance indicators like On Shelf Availability and Share of Shelf . - Paperless with OCR: A solution for secure and accurate document digitization and information extraction, supporting various Indonesian documents, including handwritten ones, and providing analytics through a customizable dashboard. Primary Value and Solutions: GLAIR's products and services are designed to accelerate digital transformation by integrating advanced technologies into business operations. They address challenges such as manual data processing, compliance with regulatory standards, inefficient retail execution, and the need for secure and accurate customer verification. By leveraging AI and other cutting-edge technologies, GLAIR helps businesses optimize processes, enhance decision-making, and improve overall efficiency.