Products

Xpress Suite Telecom is the premier Web-based application that delivers your telecom bills electronically that enables customers to process their telecom bills faster while saving on their annual telecom spend. Xpress Suite Telecom consolidates the bills from all your vendor accounts into one place, and presents them in a familiar, easy-to-use format.

Mayday is the AI-powered knowledge base that boosts customer support. Mayday centralizes your knowledge and makes it accessible internally into your favorite customer support tools (CRM, Ticketing, Phone system, Chat, Bot, etc.) or externally directly to customers.

Get Call Center Solution providers Bangalore-based Indian company that Suit Your Business will improve your business productivity, cut operation costs, and boost your service levels.

Welcome to Cloudphony

Pakra offers a SaaS platform designed for learning and performance management.

Liz-10 is a platform that allows you to store in-the-Cloud all-call audios. You can implement Liz-10 independently from other hired platforms. Since it is a 100% in-the-Cloud solution, Liz-10 does not require any hardware investment on your side. The platform has high-availability characteristics, and it allows you to set up different user profiles.

Futurecalls Technology Pvt Ltd offers a comprehensive suite of IT and project consultancy services, specializing in voice and contact center solutions. Their offerings are designed to enhance customer service experiences and streamline communication channels for businesses across various industries. Key Features and Functionality: - Voice and Contact Center Solutions: Futurecalls manages and deploys AVAYA IPO installations and AVAYA CM solutions, serving as an Emerald partner for AVAYA. They a

Cloud-based business telephony with complete telephony features.

iCallify, developed by iNextrix Technologies, is an intelligent call center software designed to enhance customer experience, boost sales, and improve productivity. Leveraging advanced algorithms and cutting-edge technologies, iCallify offers a comprehensive suite of features tailored for inbound, outbound, blended, and helpdesk call center operations. Its scalability and flexibility make it suitable for businesses of all sizes and across various industries. Key Features and Functionality: - M

Control measures to ensure quality across all business processes

Orbox is a fully customizable IP-PBX, a smart and low-cost solution, designed for any type of company. This solution was developed to increase productivity and reduce costs associated with communications management, operations and maintenance. / Virtual or Physical Appliance / Supports several phone models and multiple operators and its easily integrated to existent centrals.

Australian businesses deserve the best from their telco services, but with so many products available and differing organisational needs, TelcoDataCloud recognises that an unbiased, outside perspective is what’s required before making major costly decisions. TelcoDataCloud independently delivers account management solutions sourced from multiple telecommunications providers and assists with the implementation strategy best suited to the organisation. With detailed reports from a TelcoDataCloud a

Interpreter IO is a comprehensive language services management software with extensive capabilities in our interpreter management software modules. We simplify the end to end process from booking through to invoicing and payment of interpreters. Interpreter IO is being used in hospitals, courts, government and language services providers. We are 100% cloud based software as a service and therefore clients can start getting benefits immediately.

Synthetix’s intelligent knowledge base software, Knowledge: For Your Team empowers your agents whilst fuelling your digital customer service channels. With one centralised source of knowledge that is simple to use and update, providing customers with the right information – whether that be through self-service or direct – is efficient and always consistent. With their own integrated knowledge base that recommends articles based on what they’re typing and decision tree technology that pro

Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC

Customer service centre automation with Google AI and Twilio. Tailored for your business needs. - Be swifter, smarter and leaner. Help your customers self-serve, your agents focus on value and give your analysts the control they need.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.

FoneBox is Australia's leading provider of inbound call services.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

The Real PBX is a leading provider of unified cloud communication services to consumers and businesses. Our Hosted PBX, VoIP, Toll-Free numbers, and Call Center solutions are highly cost effective and consumer oriented.