# Mayday Reviews
**Vendor:** Mayday  
**Category:** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base)
## About Mayday
Mayday is the AI-powered knowledge base that boosts customer support. Mayday centralizes your knowledge and makes it accessible internally into your favorite customer support tools (CRM, Ticketing, Phone system, Chat, Bot, etc.) or externally directly to customers.






- [View Mayday pricing details and edition comparison](https://www.g2.com/products/mayday-mayday/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A16%3A22+-0500&secure%5Bsession_id%5D=ccef1f23-279f-4ba1-b644-7fb01f5c0f6e&secure%5Btoken%5D=9f94c099230d159441a93726c572369b64d02aeb4103558bd2347a80f6987b02&format=llm_user)

## Mayday Features
**Administration**
- Database Management 
- Data Workflows
- Issue Management

**Knowledge Management**
- Knowledge Base
- Publishing Workflows
- Analytics

**Compliance**
- Policies and Controls
- Data Governance
- Compliance
- Auditing

**Customer Support**
- Intelligent Search
- Suggestions
- Decision Trees

**Data Security**
- Risk Data Attributes
- Data Transport
- Access Management
- Multi-Factor Authentication

**Administration**
- Integrations
- User, Role, and Access Management
- Performance and Reliability

**Generative AI**
- AI Text Summarization

## Top Mayday Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,320 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,931 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,423 reviews)

