Products

The KnoahSoft Harmony™ Workforce Optimization software suite gives contact centers the ultimate in workforce optimization functionality and flexibility with the best total cost of ownership (TCO) profile in the market.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

XorceView Dashboard combines the critical data & immediate access to summary data and drill down options to gain more detailed information

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

Global Switch is the world's highest credit rated data centre provider, with investment grade ratings from Fitch, Moody's and Standard and Poor's.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

QuadraNet operates space in the LA Telecom Center building, located in downtown Los Angeles. They are a full-service data center provider, providing colocation, dedicated servers, cluster management, and complex hosting solutions.

TechGlobal Data Center is built for those who are serious about power, security and scale.

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Infinian Technology assists Clients in deployment strategy, planning, designing, building, and operating data centers, and provisioning Cloud solutions to support their business throughout the world. We deliver a secure, efficient, and reliable data center and cloud services for mission-critical IT systems and applications, freeing Clients' precious resources to focus on their core activities.

H5 Data Centers is a leading privately-owned data center operator in the United States, managing over 3 million square feet of data center space across 20 markets. The company specializes in designing and engineering flexible, scalable data center solutions to meet the core infrastructure and edge requirements of its customers. With a focus on reliability, security, and energy efficiency, H5 Data Centers provides a robust platform for enterprises, content companies, and cloud service providers.

Provision Data Services is a premier provider of enterprise-class data center solutions, offering colocation, cloud, and managed services from its state-of-the-art facility in downtown Dallas, Texas. Designed to meet the diverse needs of businesses, their services ensure optimal performance, security, and scalability for mission-critical IT infrastructures. Key Features and Functionality: - Colocation Services: Provision's colocation solutions provide a secure environment with redundant

Performive is a global leader in providing secure, compliant, and fully managed data center solutions tailored for midsize enterprises. With over 20 years of experience, Performive specializes in delivering data resiliency, robust cybersecurity services, and managed cloud environments, enabling internal IT teams to focus on driving growth and innovation. Their services are designed to ensure mission-critical data is always available and recoverable, backed by a global presence and on-demand engi

Prime Data Centers is an international provider of hyperscale and wholesale data centers, offering scalable and efficiently designed facilities to support the needs of cloud providers, AI firms, large internet businesses, and global enterprises. With a roadmap exceeding three gigawatts of power capacity across the United States and Europe, Prime delivers adaptable digital infrastructure solutions that empower organizations to advance, defend, and achieve their technology and sustainability objec

TRG Datacenters' Houston facility is a state-of-the-art, 150,000-square-foot standalone data center designed to deliver unparalleled reliability and performance. Strategically located at 2626 Spring Cypress Road, Houston, TX, this facility offers a 5.2 MW power capacity with a 2(N+1 redundant design, ensuring continuous uptime. The center is built to withstand extreme weather conditions, including hurricanes up to 185 MPH, and is situated outside the 500-year floodplain, elevated three feet abov

We are one of the nation leading organizations providing management consulting, technology and outsourcing services, with offices within klang Valley, northam and Southam Region. Our growth platforms are the innovation engines through which we build world-class skills and capabilities; develop knowledge capital; and create, acquire and manage key assets central to the development of integrated services and solutions for our clients.

ContactPoint 360 takes a new hybrid approach to CX by offering full-service omnichannel contact center solutions, digital transformation experts, and full-stack developers all working together to assist our clients to connect with their customers via all points on the customer journey compass. ContactPoint 360 is a global BPO with locations in Canada, The United States, Colombia, India, the Philippines, the United Kingdom, and Greece. Our ability to aggregate such a wide array of talent, technol

Colohouse is a provider of colocation, cloud, bare metal, and managed services, offering comprehensive IT infrastructure solutions to businesses worldwide. With a global presence spanning over 14 data center locations across eight countries, Colohouse delivers reliable and secure services tailored to meet the evolving needs of its clients. The company's strategic acquisitions, including TurnKey Internet and Hivelocity, have expanded its service portfolio, enabling it to offer a full suite of hyb

Switch's Exascale Colocation® services offer industry-leading, sustainable data center ecosystems designed to meet the growing demands of the digital world. Recognized as a global leader in exascale data center solutions, Switch provides clients with reliable, high-performance colocation environments powered entirely by renewable energy. Their facilities are engineered to support the intelligent and sustainable growth of the internet, ensuring optimal performance for businesses, governments, and