Products

Lonieta is a customer churn early-warning system for SMBs. Customers rarely leave overnight: weeks of small signals come first, such as a late payment, declining usage or a complaint that lingers. Lonieta connects those signals, alerts you as soon as a customer is at risk, and suggests a concrete next action. After you step in, Lonieta shows in black and white whether it worked (save rate, retained revenue). No data team or model building required. Lonieta runs on-premises and is privacy-by-desi

AI translation and customer management tool for global teams. Real-time translation across WhatsApp and Telegram, built to cut communication costs and speed up response.

Aligne is a collaborative customer journey mapping platform built for lifecycle marketing, CRM, and customer experience teams. Customer journeys often live across disconnected spreadsheets, diagrams, campaign tools, and documentation. Aligne brings everything together in one visual workspace, helping teams understand not just where customers go, but what communications they receive along the way. With Aligne, teams can map complex customer journeys, attach and document email, SMS, and other co

Ticket Archive for HubSpot exports HubSpot help desk tickets in bulk: one PDF per ticket with the full conversation, packed into ZIP files with a CSV index and SHA-256 checksums. Teams use it to keep a record before deleting old tickets, before a downgrade or cancellation, and for audits or legal requests. You connect a portal through HubSpot sign-in and can try it free on a small number of tickets; paid plans cover larger archives. Independent app by Atesen Software, not affiliated with HubSpot

Ask2Play is the player support console Workanova built for its own agents. Workanova runs player support for iGaming operators, and Ask2Play is the tool those agents work in every day. When a player writes in, Ask2Play reads the player's history, payments, and the operator's own procedures, and drafts a reply. In Assisted mode, a trained agent reads the draft, edits it if needed, and approves it. Nothing reaches a player until a human says yes. The console has three modes on one switch: Manual

Vensor AI helps support and CX leaders see what happened in the Zendesk tickets nobody read. Most support teams review a small sample of tickets. Vensor reviews every ticket it is given access to against the company's own written policies, then sorts each one into act, monitor or ignore, with the reason attached. Leaders work the short act pile and leave the rest. What it flags: refunds outside policy, stacked discounts and credits, missed escalations, missed approvals, and other exceptions. E

Fyncall is a free helpdesk for online merchants, and its AI agent comes included. It answers order questions, tracks deliveries and takes payment right in the chat. Other helpdesks charge for each conversation their AI handles; with Fyncall, that's part of the product.

ONEsuite by O’Neil Digital Solutions manages regulated customer communications from intake to delivery. Inbound documents are captured and data is extracted with AI; communications are composed in ONEdoc; delivery runs across print, email, SMS, and portal; and ONEscore tracks engagement. ONEsuite is built for health plans, insurers, banks, and wealth managers that must produce high volumes of compliant, personalized communications — ID cards, EOBs, enrollment kits, statements, regulatory notices

Tickk AI is an AI-powered customer engagement and communication platform that helps businesses manage customer interactions across multiple channels from one dashboard. It supports WhatsApp, RCS, SMS, email, AI-powered conversational agents, automated customer journeys, campaign management, customer segmentation, analytics, and workflow automation. Tickk AI helps businesses deliver personalized communications, improve customer experiences, automate support, and build stronger customer relationsh

Ventar's renewal assistant checks in with every client before their policy renews, follows up with the ones who go quiet, reads their replies, and tells your team the same day when someone sounds ready to leave. It runs in your agency's own Google Workspace, and licensed staff answer every reply.

ChAi helps recurring-revenue businesses spot customers who are about to leave, and tells them exactly what to do about it. Most churn tools give every business the same generic checklist. ChAi starts by learning how yours works: what you sell, how often customers buy and how long they usually stay. It then suggests the customer health metrics that fit your situation. Add your own metrics too, and ChAi measures every one of them for each customer. Connect the tools you already use, including Qu

Most service businesses lose jobs to voicemail after hours and while the crew is busy. After Hours Virtual Receptionist answers every call on the first ring with Amelia, an AI receptionist that sounds natural, speaks English and Spanish, and books appointments straight onto Google or Outlook calendars. You set the rules: what counts as an emergency, who gets the transfer, which ZIP codes you serve. Callers who ask for a person are connected right away. Every call is recorded with a transcript an

A custom trained AI receptionist for you trade business with unlimited calls and minutes.

Vendschat is a shared team inbox for businesses that communicate with customers through WhatsApp, Instagram Direct, and Facebook Messenger. It helps teams centralize conversations, collaborate on replies, manage customer inquiries, and use AI to handle routine questions and escalate more complex requests to human teammates. Businesses can also use WhatsApp message templates to streamline customer communication and outreach.

miniDesk.ai is customer support software for small teams. It brings your support email, a live chat widget for your website and embeddable web forms into one shared inbox, and an AI agent answers customers using your own documents and past conversations. If you turn it on, the AI replies by itself when it is confident and the answer comes from your own content. Every automated reply is labelled as AI and logged, and you can switch them all off at once. When it is not sure, it hands the conversa

The CRM built for customer retention. Made for salons, studios and med spas. $199/mo with a 14-day trial.

eKYC Pro provides phone and email risk-signal APIs for business fraud and risk workflows. Real-time per-call services check one identifier against a selected supported service. Combo Check runs a saved set of services for one identifier, while Unified Score combines supported signals into a risk score and risk dimensions. Capabilities include platform account-presence signals and carrier context. The service provides supplementary inputs for customer risk decisions; it is not a document verifica

Tend is a service desk for small teams that handle recurring client requests: creative and marketing agencies, bookkeeping and admin practices, and small IT providers. Client emails become tickets with an owner, a status and a full thread, so the whole team can see what is waiting and what is due. Each client gets a private, passwordless portal to raise requests and follow progress. Document requests are chased by email every three days until they arrive. Recurring requests, approvals, processes