Copilot for product insights. Analyze millions of user voices at the speed of thought.
RevoChat is an AI-powered customer support solution that leverages the advanced capabilities of Large Language Model. It provides businesses with prompt, personalized, and efficient customer service. RevoChat allows conversations to flow dynamically, making interactions more natural and satisfying for users. It can understand your business’s products or services and provide personalized customer support accordingly. RevoChat is available globally and can be used by businesses of all sizes.
Quicta is a service management solution that enables organisations to efficiently allocate operational resources where they are needed most. From deploying personnel through to digital interactions with customers, Quicta helps drive efficiency in a world where timing is everything.
At Adsera, we are dedicated to revolutionizing the way businesses communicate with their customers. Our innovative platform offers a comprehensive suite of features designed to optimize customer interactions and enhance the overall customer experience. With our multi-live chat inbox section, businesses can effortlessly manage and engage in real-time conversations with their customers. This ensures quick response times and personalized interactions, fostering stronger relationships and boosting
TekTape is an audio recorder and call detail records (CDR) generator for Windows server editions (2003-2019 Server). Simple, easy to use HTTP interface. Real time monitoring of SIP calls. Recording of audio streams of SIP calls. Recorded calls are saved in 16 bits, 8 Khz mono format wave files. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. TekTape also creates CDR for failed calls. Real time listening of audio for a selected SIP call and call termination. TLS de
Digital Customer Onboarding in Banking and FinTech. Seamless and digital customer onboarding solutions providing access to an effective digital banking. A cost effective identity verification and KYC process in the banking industry.
Callypso is a platform that helps B2B companies maximize revenue from their current customers. We do this through a suite of products that help with gaining visibility and actionability in their book of business. By helping to execute expansion and renewals in a comprehensive way, Callypso is the first-of-its-kind software that protects and grows your customer base.
Autonomous Commerce is an agentic technology that intelligently manages transactions end to end. Think of it as an autopilot for your entire commerce operation—continuously analyzing, making decisions, optimizing workflows, and autonomously executing transactions and communications. This frees your business to focus on high-impact decisions that drive growth, rather than getting bogged down in manual tasks.
AI‑powered Support Intelligence and action platform for customer teams. Jemo ingests conversations from any helpdesk, community or CRM, clusters them into trends, surfaces root‑cause analysis, and automatically generates tasks, content fixes, or engineering tickets—turning raw noise into prioritized, revenue‑protecting actions for fast growth.
GoCSM is a customer success management platform designed specifically for HighLevel agencies. It helps users monitor account activity, track customer health, and automate follow-ups based on behavior and usage data. Key functions include: Health scoring based on logins, feature usage, feedback, and plan type Activity tracking, such as login frequency and engagement with specific tools NPS feedback collection and analysis Subscription and renewal tracking via Stripe integration Automated wo
We are a SaaS for Omnichannel Sales Support and Marketing focussed on Whatsapp. We have more than 150 clients across various industries.
Cogito performs live, in-call voice analysis to augment behavior in real time to create better human connections at scale between your customers and your agents, wherever they work - in your contact center, in a BPO, or remotely. Integration supported on most enterprise ACD including Amazon Connect!
DragonFlySM is the super-easy online platform that allows small field service businesses to quickly and efficiently manage all of their open, pending, and completed tasks while keeping technicians, customers, and service coordinators fully in the loop every step of the way If you’ve had your fill of piles of paperwork, spreadsheets, scheduling headaches, calendars, post-it notes, and a mountainous backlog of billing work - then why not let DragonFlySM take the strain, so you can focus on what y
Visionaries 777 delivers pioneering interactive software solutions to solve global business needs that combine engineering expertise with todays latest technologies. We deliver augmented, virtual and mixed reality to provide cutting-edge and visually immersive communication methods used to reach audiences globally. The applications are used primarily for sales, training, marketing communication, interactive service manuals and as product configurators. Our solutions are based on years of experi
Ivosights' WhatsApp Business API is a robust messaging system designed to streamline and enhance communication between businesses and their customers via the widely-used WhatsApp platform. This solution enables companies to send mass messages, automate responses, and integrate seamlessly with CRM systems, thereby improving customer engagement and operational efficiency. Key Features and Functionality: - Mass Messaging: Send bulk messages to the entire customer database, facilitating efficient
AsiaVerify is a Singapore-based RegTech company specializing in real-time business verification services across the Asia-Pacific region. Their platform streamlines Know Your Business , Know Your Customer , and Ultimate Beneficial Owner processes by providing instant access to authoritative data from government registries. This enables businesses to make informed decisions, ensure compliance, and mitigate risks effectively. Key Features and Functionality: - Comprehensive Data Access: AsiaVerify
Practical CSM provides consultancy, training, certification services for Customer Success professionals - helping them to become both more productive and more effective in their roles. At Practical CSM we also help entire Customer Success teams to develop and implement their Customer Success strategy, to standardize on how core activities are performed, and to train and certify all CS team members to minimum standard of professional competence. Our flagship product is the Practical CSM Academy
Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing a
Improving call centre efficiency and CX is difficult —you know that—but how do you get started with structured improvement? The scripted guided help tool provides step by step contextual help to agents and allows customers to self-serve. ASELECTOR is an advanced agent scripting and workflow to help agents and customers follow interactive guides. Support your agents with guided scripting to achieve a compliant, accurate and consistent process on every call / transaction. Agents will love the f