Search results for Zendy

55PBX is the ultimate all in one CCaaS for Contact Centers, Customer Service and Sales team. PBX functions, whatsapp, chat and carrier with plug n play integrations with Zendesk, Pipedrive, Salesforce and more.

An AI agent platform for e-commerce that handles sales, customer support, and workflow automation across chat, voice, and video. It supports 90+ languages, includes a no-code workflow builder, and integrates with tools such as Gmail, Slack, and Zendesk.

AI infrastructure for CX teams. Connect all your sources of data, such as Salesforce Service Cloud, Zendesk, Notion pages and GitHub repositories, and use as context to automatically answer your users' questions, deflect tickets and draft case replies.

Review Expert syncs App Store and Google Play reviews via official APIs, drafts AI replies (or auto-sends), and routes them to Slack, Linear, Teams, Zendesk, Jira, or MCP agents. From $49/mo. 14-day free trial.

Go1Desk combines ticketing, IT helpdesk, and a lightweight CRM into one simple desk. Built for small businesses that need email-to-ticket support, team routing, and a mini CRM with a deals pipeline, without the cost or complexity of enterprise tools like Zendesk or Salesforce.

Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Management - Access Rights requests - Financial approvals - Internal escalations …Or any other flow that requires approvals or child tickets.

GoodTaco provides builders a fast was to create and deploy data-connected apps and internal tools with their teams. GoodTaco's AI agent makes it easy to create apps that work with integrations such as Jira, Zendesk, Hubspot, etc. and then share apps securely with built-in org-level authentication.

SmartOffice for Alexa Skills is a no-code enterprise skill management platform that enables organizations to create and deploy secure Alexa Skills seamlessly. By integrating with enterprise data sources such as Salesforce, ServiceNow, and Zendesk, SmartOffice allows businesses to voice-enable their CRM and Helpdesk systems without the need for coding or custom development. This solution simplifies interactions with CRM opportunities, accounts, contacts, activities, and cases, enhancing productivity and operational efficiency. Key Features and Functionality: - No-Code Skill Creation: Generate Alexa Skills through an intuitive interface without any programming knowledge. - Pre-Built Skill Templates: Access a library of Alexa Skill Blueprints tailored for common business use cases. - Customizable Skills with Integration: Develop dynamic Alexa Skills that integrate with enterprise data sources and APIs, including AWS services, Microsoft Office 365/Azure, and various databases. - Secure Integration: Ensure secure connections to enterprise applications with support for account linking and multi-factor authentication via one-time PINs. - Wide CRM and Helpdesk Support: Compatible with systems like Salesforce, ServiceNow, Zendesk, Microsoft Dynamics CRM, and BMC Remedy, whether deployed in the cloud or on-premises. Primary Value and User Solutions: SmartOffice for Alexa Skills addresses the challenge of integrating voice-enabled capabilities into business operations without the complexities of coding. By providing a no-code platform with pre-built templates and secure integrations, it empowers organizations to enhance productivity, streamline workflows, and improve user engagement. Businesses can quickly deploy voice-activated solutions, allowing employees to interact with CRM and Helpdesk systems more efficiently, ultimately leading to better customer service and operational effectiveness.

Argosquad, established in 2019, is a premier eCommerce enabler based in the Philippines. Leveraging extensive experience from operating argomall.com and collaborating with leading Philippine retailers, Argosquad specializes in delivering comprehensive eCommerce solutions. As the first official business solutions partner of Adobe Magento in the country and an implementation partner of Zendesk, the company offers a suite of services including consultancy, development, and implementation of highly customized enterprise-level eCommerce platforms, along with managed services. Backed by the Transnational Diversified Group, Argosquad combines high-performance, scalable eCommerce platforms with operational insights and technology systems in security, analytics, customer relationship management (CRM, eCommerce operations, logistics, and payments. Their mission is to create synergy between physical and online operations, ensuring seamless digital transformation for retailers. Key Features and Functionality: - eCommerce Consultancy: Expert guidance to develop and refine online retail strategies. - Platform Development: Creation of customized, enterprise-level eCommerce solutions tailored to business needs. - Managed Services: Ongoing support and maintenance to ensure optimal platform performance. - Integration with Leading Platforms: Partnerships with Adobe Magento and Zendesk for enhanced functionality. - Comprehensive Technology Systems: Incorporation of security, analytics, CRM, logistics, and payment solutions. Primary Value and Solutions Provided: Argosquad addresses the challenges retailers face in transitioning to and thriving within the digital marketplace. By offering end-to-end eCommerce solutions, they enable businesses to establish a robust online presence, streamline operations, and enhance customer engagement. Their expertise ensures that retailers can effectively integrate their physical and digital operations, leading to increased efficiency, scalability, and profitability in the competitive eCommerce landscape.

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ongoing support. Padah Solutions is committed to walking alongside clients to achieve optimal return on investment and successful adaptation of solutions within their business environments. Key Features and Functionality: - Business Process Analysis and Re-engineering: Evaluating and optimizing existing workflows to improve efficiency and effectiveness. - Solution Architecture: Designing tailored solutions that align with specific use cases and budget constraints. - Tool Selection Guidance: Assisting clients in choosing the most suitable tools for their business needs. - Implementation Services: Deploying selected tools and applications to ensure seamless integration. - User Training and Support: Providing comprehensive training for users and administrators to facilitate successful adoption. - Ongoing Support: Offering continuous assistance to maintain and optimize implemented solutions. Primary Value and Solutions Provided: Padah Solutions addresses the challenges organizations face during rapid growth, such as managing complex processes and reducing individual dependency. By refining business processes and implementing automation tools, they enhance output, efficiency, and system visibility across functions. Their expertise in Atlassian and Zendesk platforms enables them to deliver customized solutions that streamline operations, improve resource planning, and foster better collaboration. Ultimately, Padah Solutions empowers businesses to achieve their goals with optimized processes and tools, ensuring a higher return on investment and successful adaptation within their respective environments.

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads. Key Features and Functionality: - Multi-Platform Synchronization: Enables real-time, bi-directional synchronization of tickets between internal systems and AWS-hosted platforms like Zendesk, Freshdesk, and Jira. - White-Label Capability: Offers a white-label solution, allowing MSPs to brand the service as their own, enhancing client trust and service cohesion. - Multi-Tenant Support: Designed to accommodate multi-tenant MSP workflows, ensuring efficient management of multiple clients within a single framework. - AWS Integration: Optimized for MSPs managing AWS-hosted workloads, including Amazon EC2, Amazon FSx, Amazon RDS, and Amazon WorkSpaces, facilitating seamless integration with existing AWS infrastructure. - Comprehensive Service Package: Includes implementation, configuration, and ongoing support, ensuring a smooth deployment and continuous operation. Primary Value and Problem Solved: TicketSync addresses the challenge MSPs face in managing disparate ITSM platforms across various clients. By providing a unified integration service, it streamlines ticket management processes, reduces manual effort, and enhances operational efficiency. This leads to faster response times, improved client satisfaction, and a more cohesive service delivery model. Additionally, its white-label capability allows MSPs to maintain brand consistency while offering advanced integration solutions.

Architected by Rodrick Gary, the Kovotic Labs suite represents the world's largest unified fleet of 1,810+ autonomous agents. Purpose-built for Shopify, Salesforce, and Zendesk ecosystems, these agents automate complex commerce workflows with 'Ferrari-grade' precision. Based in Charlotte, N.C., we provide high-scale agentic infrastructure for modern global merchants.

Put your live helpdesk on the wall — tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks, IT teams and MSPs running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more — self-hosted, so your data never leaves your server.

Wuhan Zondy Cloud Science and Technology Co., Ltd. is a Chinese company specializing in software and information technology services. Established on May 8, 2002, the company focuses on developing computer software and technology products, offering services such as information systems engineering, network system integration, and technical consulting. Their expertise extends to geographic information systems engineering, geographic data processing, and map digitization. Key Features and Functionality: - Software Development: Creation of customized computer software tailored to client needs. - Information Systems Engineering: Design and implementation of comprehensive information systems. - Network System Integration: Integration of various network systems to ensure seamless communication and data flow. - Technical Consulting: Providing expert advice on technology solutions and strategies. - GIS Engineering: Development and management of geographic information systems for various applications. - Data Processing and Map Digitization: Processing geographic data and converting maps into digital formats. Primary Value and Solutions: Wuhan Zondy Cloud Science and Technology Co., Ltd. delivers comprehensive IT solutions that enhance operational efficiency and decision-making for businesses. By offering services like software development, system integration, and GIS engineering, they address the complex technological needs of their clients, enabling them to leverage advanced technologies for improved performance and competitiveness.

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully supported over 100 businesses in enhancing their efficiency and productivity through tailored software solutions. Key Features and Functionality: - Comprehensive Product Portfolio: Offers a curated selection of top industry solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, catering to various business needs. - Implementation Services: Assists in the seamless integration of software solutions into existing business workflows, ensuring minimal disruption and maximum efficiency. - Data Migration: Facilitates the transfer of data from outdated systems to new platforms, ensuring data integrity and continuity. - Customization and Settings: Provides personalized configurations tailored to the unique requirements of each business, enhancing user experience and functionality. - Training and Support: Offers comprehensive training sessions and ongoing support to ensure clients can effectively utilize the software solutions. - Legal and Financial Flexibility: Provides payment options in convenient currencies via cashless transfers, along with relevant legal documentation and individual discounts. Primary Value and Solutions Provided: Partnerway's primary value lies in its ability to empower SMBs to grow faster by selecting the right software products and automating business processes. By offering a range of services from implementation to support, Partnerway addresses common challenges such as inefficient workflows, data migration complexities, and the need for customized software solutions. Their expertise ensures that businesses can seamlessly transition to digital platforms, optimize their operations, and achieve their growth objectives effectively.

Veamly is your priority workspace across your collaboration tools. It is a desktop app that connects to your different tools like slack, Jira, and Zendesk, puts them in one place then aggregates and prioritizes the different conversations into one feed on top of them. It helps you process all your conversations faster with several augmentation features and helps you focus on your actual work.

BagaChat is an AI-Enabled automation and integration solution with the below capabilities: - WhatsApp marketing - WhatsApp Customer Care - WhatsApp Chatbot (DIY & Dynamic) - WhatsApp notification APIs - Readymade WhatsApp integration with Zoho, Freshdesk, Zendesk, Shopify, MS Teams, Zapier etc - Whatsapp Group Chats automation and management - Custom integrations with WhatsApp & AI

Word WandAI brings the full power of ChatGPT AI to Zendesk, all in a simple and fully integrated app! Word WandAI reduces the time agents spend on tickets to seconds, by automating the crafting of the responses to any ticket! This leads to a dramatic decrease in time to respond and solve, improving overall CSAT instantly. You can also increase professionalism and accuracy by standardizing the agent tone to your brand when communicating to customers.

ChatShield is a workspace compliance monitoring platform for businesses using Intercom or Zendesk. It monitors customer conversations across the workspace and uses AI to identify potentially risky responses, including unauthorized refund or pricing promises, cancellation commitments, unsupported policy claims, sensitive financial or medical advice, and potential privacy or PII issues. ChatShield helps support and operations teams identify and review risky conversations without manually checking every interaction.

ION is a financial technology partner, not just a product provider. We deliver solutions when your financial demands are growing faster than your team can keep pace. We provide CFOs with the financial technologies to integrate accounting, billing, payments and revenue recognition. To outmanoeuvre the market and competitors, you need to move past efficiencies and build powerful infrastructure. ‍ ION's strategic partners include Sage, FinancialForce, Stripe, Chargebee, Zendesk and Salesforce.