# SurveyMonkey vs Zonka Feedback Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Zonka Feedback. Users appreciate its **user-friendly interface** and the ability to create, share, and analyze surveys effortlessly, with features like benchmark comparisons enhancing the context of their results.
- **Users say** that Zonka Feedback offers an intuitive design experience, making it easy to build surveys. Reviewers highlight its seamless integration with platforms like Zendesk, which enhances its usability within existing workflows, although it still trails behind SurveyMonkey in overall satisfaction.
- **According to verified reviews** , SurveyMonkey's reporting and insights features are particularly praised, with users noting that the platform allows for comprehensive analysis of survey data. This capability is a key differentiator that helps organizations understand their performance metrics better.
- **Reviewers mention** that Zonka Feedback has made significant strides in evolving from a tactical tool to a strategic asset, with recent updates adding valuable features. However, despite these improvements, it still faces challenges in matching the extensive feature set and user base of SurveyMonkey.
- **G2 reviewers highlight** that while both platforms are easy to use, SurveyMonkey's ease of setup and administration is often noted as superior. Users appreciate the quick onboarding process, which allows them to start gathering feedback without extensive training.
- **Users report** that SurveyMonkey's extensive library of templates and question types provides a robust foundation for creating diverse surveys, making it a preferred choice for many. In contrast, while Zonka Feedback offers solid customization options, it doesn't quite match the breadth available in SurveyMonkey's offerings.



| | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 23,887 | 81 | 
| **Largest Market Segment** | Small-Business (36.7% of reviews) | Small-Business (64.1% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $99.00 Per Month | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (375 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Zonka Feedback

Pros:
- Customer Support (5 reviews)
- Helpful (4 reviews)

Cons:
- Software Instability (2 reviews)
- Call Issues (1 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Zonka Feedback | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20950 reviews) | 9.2 (54 reviews) | 
  | **Ease of Use** | 9.2 (21087 reviews) | 9.3 (56 reviews) | 
  | **Ease of Setup** | 9.0 (8433 reviews) | 9.2 (40 reviews) | 
  | **Ease of Admin** | 8.9 (7822 reviews) | 9.1 (36 reviews) | 
  | **Quality of Support** | 8.5 (14828 reviews) | 9.3 (51 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6859 reviews) | 9.6 (34 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20436 reviews) | 9.5 (51 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Zonka Feedback

#### Entry-Level Pricing

Plan: Customer Feedback

Price: Starting at $99.00 Per Month

Description: Zonka Feedback’s Customer Feedback Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.

Key Features:
- Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)  
- NPS, CSAT & CES measurement  
- Online reputation management

[Browse all 2 editions](https://www.g2.com/products/zonka-feedback/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Zonka Feedback** | N/A | N/A |

#### User Response Methods

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Survey** | Not enough data | Not enough data | 
| **Video Snippets** | Not enough data | Not enough data | 
| **Video Interview** | Not enough data | Not enough data | 
| **Photo Submission** | Not enough data | Not enough data | 
| **Text/Notes** | Not enough data | Not enough data | 

#### Participant Selection

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **In-App** | Not enough data | Not enough data | 
| **In-Store** | Not enough data | Not enough data | 
| **On-Site** | Not enough data | Not enough data | 
| **Recruitment Pool** | Not enough data | Not enough data | 

#### Insights

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Sorting** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Zonka Feedback** | 8.8/10 | 24 |

#### Analytics

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 9.7 (19 reviews) | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 9.8 (19 reviews) | 
| **Customer Effort Score (CES)** | Not enough data | 9.9 (17 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 9.2 (16 reviews) | 
| **Multilanguage Support** | Not enough data | 9.2 (15 reviews) | 
| **Multiple Branding Support** | Not enough data | 9.1 (18 reviews) | 
| **Vertical-specific Solutions** | Not enough data | 8.9 (14 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.0 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (8 reviews) | 

#### Agentic AI - Experience Management

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.0/10 | 359 |
| **Zonka Feedback** | 8.0/10 | 25 |

#### Feedback Management

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Tagging** | 7.9 (160 reviews) | 8.3 (20 reviews) | 
| **Segmentation** | 8.3 (164 reviews) | 8.2 (21 reviews) | 
| **Custom Reports and Dashboards** | 8.2 (218 reviews) | 8.5 (21 reviews) | 

#### Feedback Analysis

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Thematic Analysis** | 8.2 (156 reviews) | 8.1 (19 reviews) | 
| **Sentiment Analysis** | 8.0 (153 reviews) | 8.0 (14 reviews) | 
| **NPS/CSAT Scoring** | 7.9 (151 reviews) | 9.0 (21 reviews) | 

#### Feedback Sources

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Online Reviews** | 8.2 (155 reviews) | 8.5 (20 reviews) | 
| **Surveys** | 9.3 (298 reviews) | 8.7 (22 reviews) | 
| **Social Media** | 7.8 (137 reviews) | 7.8 (15 reviews) | 
| **Customer Service Channels** | 7.7 (135 reviews) | 8.6 (17 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI Text Generation** | 7.4 (146 reviews) | 6.2 (11 reviews) | 
| **AI Text Summarization** | 7.5 (89 reviews) | 6.7 (10 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1884 |
| **Zonka Feedback** | 8.9/10 | 13 |

#### Survey Management

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Survey Builder** | 9.1 (1599 reviews) | 9.1 (13 reviews) | 
| **Question Types** | 8.9 (1483 reviews) | 9.0 (12 reviews) | 
| **Templates** | 8.6 (1370 reviews) | 9.0 (12 reviews) | 
| **Survey Distribution** | 8.9 (1467 reviews) | 9.2 (13 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1185 reviews) | 8.8 (8 reviews) | 
| **Branding** | 8.2 (1219 reviews) | 8.9 (11 reviews) | 
| **Multimedia Support** | 8.1 (1063 reviews) | 7.7 (5 reviews) | 
| **Multilingual Surveys** | 8.1 (905 reviews) | 9.2 (6 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1486 reviews) | 9.2 (13 reviews) | 
| **BI Tools Integration** | 8.0 (943 reviews) | Not enough data | 
| **Data Exporting** | 8.5 (1293 reviews) | 8.8 (7 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Adaptive Learning** | 7.6 (144 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (156 reviews) | Not enough data | 
| **Decision Making** | 8.1 (153 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.4/10 | 316 |
| **Zonka Feedback** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Custom Fields** | 8.8 (233 reviews) | Not enough data | 
| **Conditional Logic** | 8.4 (218 reviews) | Not enough data | 
| **Multi-page Forms** | 8.8 (226 reviews) | Not enough data | 
| **Design** | 8.5 (264 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Embedded Forms** | 8.3 (172 reviews) | Not enough data | 
| **Offline Capability** | 7.8 (145 reviews) | Not enough data | 
| **Notifications** | 8.4 (210 reviews) | Not enough data | 
| **Payments** | 7.8 (145 reviews) | Not enough data | 
| **Mobile Forms** | 8.6 (208 reviews) | Not enough data | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Zonka Feedback** | N/A | N/A |

#### Setup

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 

#### Data

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Analysis

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Named entity recognition** | Not enough data | Not enough data | 
| **Keyphrase Extraction** | Not enough data | Not enough data | 
| **Topic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Language Identification** | Not enough data | Not enough data | 
| **Syntax/Part of Speech Parsing** | Not enough data | Not enough data | 

#### Customization

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Pre-Built Parameterization** | Not enough data | Not enough data | 
| **Custom Extension** | Not enough data | Not enough data | 
| **Compositionality** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Conversational AI Survey Platforms

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Zonka Feedback** | N/A | N/A |

#### Study Creation & Design - Conversational AI Survey Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI-Powered Question Generation** | Not enough data | Not enough data | 
| **Research Objective Optimization** | Not enough data | Not enough data | 
| **Cross-Platform Study Design** | Not enough data | Not enough data | 
| **Multi-Modal Study Templates** | Not enough data | Not enough data | 
| **Adaptive Survey Logic** | Not enough data | Not enough data | 

#### Participant Management & Recruitment - Conversational AI Survey Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Incentive Automation** | Not enough data | Not enough data | 
| **Intelligent Screener Management** | Not enough data | Not enough data | 
| **Global Participant Access** | Not enough data | Not enough data | 
| **Automated Panel Recruitment** | Not enough data | Not enough data | 

#### Data Collection & Interview Moderation - Conversational AI Survey Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Embed and present various media types including images, videos, prototypes, or websites for participant evaluation** | Not enough data | Not enough data | 
| **AI Interview Moderation** | Not enough data | Not enough data | 
| **Create natural conversation flows that feel like human interactions rather than traditional form-based surveys** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 10.0/10 | 16 |
| **Zonka Feedback** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | 10.0 (7 reviews) | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Rapid Research** | 10.0 (5 reviews) | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Zonka Feedback** | N/A | N/A |

#### Consumer Intelligence

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 
| **Competitive Intelligence** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | 
| **Corporate Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Media Monitoring

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | 
| **Social Media Management** | Not enough data | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 

#### In-House Management

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Zonka Feedback (5):** [Experience Management Software](https://www.g2.com/categories/experience-management), [Text Analysis Software](https://www.g2.com/categories/text-analysis), [Conversational AI Survey Platforms](https://www.g2.com/categories/conversational-ai-survey-platforms), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [User Research Tools](https://www.g2.com/categories/user-research)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Zonka Feedback | 
|---|---|---|
| **Small-Business** | 36.7% | 64.1% | 
| **Mid-Market** | 34.2% | 29.5% | 
| **Enterprise** | 29.1% | 6.4% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.9%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

#### Zonka Feedback

- **Hospital & Health Care:** 7.7%
- **Education Management:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Information Technology and Services:** 6.4%
- **Financial Services:** 5.1%
- **Health, Wellness and Fitness:** 5.1%
- **Professional Training & Coaching:** 5.1%
- **Computer Software:** 5.1%
- **Retail:** 3.8%
- **Non-Profit Organization Management:** 3.8%
- **Other:** 42.3%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5381 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1017 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (476 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (423 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (562 reviews)

### Alternatives to Zonka Feedback

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4200 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1149 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5381 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Zonka Feedback

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-zonka-feedback)