--- title: Zomato for Restaurants Reviews meta_title: 'Zomato for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Zomato for Restaurants works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 15 scale: '5' date_modified: '2026-05-19' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # Zomato for Restaurants Reviews **Vendor:** Zomato **Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 15 ## About Zomato for Restaurants Zomato is the fastest way to search for great places to eat around you. Serving 23 countries worldwide ## Zomato for Restaurants Reviews ### 1. A Lifesaver for Managing Peak Hour Chaos **Rating:** 4.5/5.0 stars **Reviewed by:** Harshit T. | AEM Java Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Zomato for Restaurants?** For me, the standout features are the real-time menu management and the instant order notifications. Being able to toggle an item’s availability with a single tap during a busy shift is a total lifesaver. The app is very user-friendly, and it doesn’t crash or lag even when everything gets fast-paced. **What do you dislike about Zomato for Restaurants?** f I had to point out a flaw, it’s the reliability of the push notifications. There are times when the app is online, but order alerts get delayed or don't ring through immediately. In a fast-paced environment, even a small latency issue can throw off prep times. It feels like the background syncing sometimes drops the connection, which means staff have to constantly keep the screen awake and manually refresh just to be safe. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Honestly, the biggest problem it solves is the chaos of managing orders during peak hours. Before, trying to juggle dine-in customers with a steady flow of online delivery requests felt like a constant scramble, especially when everything depended on manual tracking. Zomato brings all of that together in one straightforward dashboard. It also fixes the issue of menu discrepancies—if we run out of an ingredient mid-shift, I can mark an item out of stock immediately instead of dealing with angry customers and cancelled orders later. For me, the main benefit is how much time it saves and how much it cuts down on human error. It takes pressure off the staff because we’re not constantly switching between screens or acting as the middleman between the kitchen and delivery drivers. Overall, it streamlines the whole workflow so we can focus on making good food and getting it out the door efficiently. ### 2. Effortless Visibility and Easy Order Management with Zomato for Restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Zomato for Restaurants?** What I like most about Zomato for Restaurants is how easy it is to reach a large number of customers without much effort. It really helps increase visibility and brings in new orders regularly. I also find the platform simple to manage—updating menus, tracking orders, and checking customer reviews is quite smooth. The insights it provides about customer preferences are useful for improving service. Overall, it makes managing online orders much more convenient while helping grow the business. **What do you dislike about Zomato for Restaurants?** One thing I dislike about Zomato for Restaurants is the high commission charges, which can reduce overall profit margins, especially for small businesses. Sometimes, customer support response time can be slow when issues arise. Also, competition on the platform is quite high, so it can be difficult for new or smaller restaurants to stand out without spending more on promotions. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato for Restaurants mainly helps with getting more customers and handling online orders easily. Instead of relying only on offline customers, it connects the restaurant to a much larger audience, which helps increase orders. It also makes things simpler by managing orders, menu updates, and customer feedback in one place. This saves a lot of time and makes daily operations smoother while helping the business grow steadily. ### 3. Zomato Restaurant. **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka . | head operation, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Zomato for Restaurants?** You are in home and wants restaurants like food then zomato it, This is what zomato is actually doing for you, Bringing north to south, chinese to italian , All types of food to your doors within a couple of minutes, Zomato is actually working like a mediater, When It's not possible for you go to particular restaurants and for restaurants to do delivery for you, Zomato is a boom, It has made our life easier, and also It has reduced the tention of delivery of food for smallest to biggest rastaurants. I've used zomato for several times, and I've been very satisfied with the service of zomato. **What do you dislike about Zomato for Restaurants?** There's least dislike I've for zomato, That is high charges of delivery. The charges is too high that sometimes shakes our expected budget which we create for particular food, but because of unexpected delivery charges, It made us to think twice before ordering and also to check the same food on another platform for comparing the charges. **What problems is Zomato for Restaurants solving and how is that benefiting you?** There are so many problems restaurants are facing and now solving by Zomato: 1) Delivery - It's not easy for any small or middle restaurants to keep delivery services, which is easily solving by zomato. 2) Marketing - Zomato is helping all restaurants to grow more and increasing the awareness of their existence in the society to their users. 3) Reach - Zomato is making easy for restaurants to reach their users. 4) Booking and reservations - Zomato is reducing the burden of booking a particular restaurants manually, easily you can do just online booking with zomato ### 4. Zomato for Restaurants review **Rating:** 5.0/5.0 stars **Reviewed by:** Jamil I. | SPS associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Zomato for Restaurants?** Most people think it's only a food delivery app. But it's a lot more than that. You can use it to check restraunts about the anbiance, affordability, service and so on. I myself use it for special occations to see if it fits my budget and the mood. **What do you dislike about Zomato for Restaurants?** Sometimes the reviews and photos can be tricky. They intentioally put the best photos also there are fake reviews sometimes. **What problems is Zomato for Restaurants solving and how is that benefiting you?** I can check the Restaurants based on distance, affordability and occation. For example if it's my anniversary then I will choose a remantic ambiance. Also there are certain food we dont eat. So I can check if they sell it or not. It's more than just a delivery app. ### 5. ""Taste The World With Zomato"" **Rating:** 4.5/5.0 stars **Reviewed by:** Kalyan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Zomato for Restaurants?** Zomato is one of the best platform to enjoy our food by staying at home. It helps us to eat our favourite food with in no time and makes us feel happy with the order we place **What do you dislike about Zomato for Restaurants?** The dislike about Zomato is that now a days it is taking more time to deliver the the order we place. And the delivery charges is very high. And premium charges are high. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato is trying to deliver the orders faster.Zomato for Business benefits me as a consumer by providing access to a diverse range of restaurants with enhanced online capabilities, ensuring smoother transactions, better engagement, and ultimately, a more satisfying dining experience. And trying to reduce the delivery fee and premium charges ### 6. Zomato for Business review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Zomato for Restaurants?** The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. Zomato for Business is a valuable resource for food establishments looking to thrive in the competitive restaurant industry. **What do you dislike about Zomato for Restaurants?** *Dependence on Zomato*: Businesses may feel overly reliant on Zomato's platform for their online presence and marketing, which could potentially limit their autonomy or flexibility in managing their brand image. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato has established itself as a versatile platform catering not only to users seeking food delivery but also to businesses in the food industry. Zomato for Business offers a suite of tools and services to restaurants, cafes, and other food establishments to manage their online presence, customer reviews, and marketing strategies effectively. The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. ### 7. Zomato for business used to enhances the online presence of restaurants. **Rating:** 4.5/5.0 stars **Reviewed by:** Riyas R. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Zomato for Restaurants?** Being on Zomato can help stay competitive, especially if other local restaurants are also listed.Direct feedback from customers can help in improving service quality and menu offerings. **What do you dislike about Zomato for Restaurants?** Negative reviews and ratings can impact a restaurant’s reputation and deterring potential customers. **What problems is Zomato for Restaurants solving and how is that benefiting you?** It connects small-scale restaurants, which lack visibility, with customers seeking a variety of food options. ### 8. Easy to Manage restaurant listing **Rating:** 5.0/5.0 stars **Reviewed by:** Haritha C. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Zomato for Restaurants?** The user interface through out the process of managing my listing like reviewing, adding promo offers, adding events are much easier and beginner friendly as a merchant with some badic knowledge in using such platforms. **What do you dislike about Zomato for Restaurants?** Nothing to dislike but could have better if their customer support is a little bit active. **What problems is Zomato for Restaurants solving and how is that benefiting you?** I have a cloud kitchen and it is not easy to handle all the in house tasks alone. Zomato helps me to manage my listing on the go. ### 9. Partnership with Zomato business **Rating:** 3.5/5.0 stars **Reviewed by:** Amit K. | Manager, Mining & Metals, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Zomato for Restaurants?** It's provided transparent business solutions like you can attach your hotel restaurant to Zomato for boost your sales you will get many order where you can earn double **What do you dislike about Zomato for Restaurants?** Zomato take high commission which not good for customer **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato provided insights analysis so we can track repeat customer and can analyse which food have high order and where we need to work or development so we can more order . It's also provide dining option ### 10. Features are good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2024 **What do you like best about Zomato for Restaurants?** Ease of navigating in the system for any order **What do you dislike about Zomato for Restaurants?** The offers are costly. Sometimes the leads take up all the profits earned from each order **What problems is Zomato for Restaurants solving and how is that benefiting you?** Helps me in running restaurant from home and earning some money part time ### 11. Zomato Review **Rating:** 4.5/5.0 stars **Reviewed by:** Shefali S. | SPS associate, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Zomato for Restaurants?** This app offers best customer support and this has many features and tied up to alot of food chains **What do you dislike about Zomato for Restaurants?** This app is all good, it has lil bit of bugs and the interface get laggy rarely **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato gold, this actually saves a alot of money to me, as foodie i like to go out frequently ### 12. Zomato with its super powers **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanjali B. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Zomato for Restaurants?** Its the best application for making your business and earn money independently. **What do you dislike about Zomato for Restaurants?** The profit percentage is a little bit low. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato delivers really quick and it saves time and energy. ### 13. Popstar of food delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh S. | Client Delivery Partner, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Zomato for Restaurants?** Since i have start ordering food, i have been using zomato, and it has very good deals **What do you dislike about Zomato for Restaurants?** Nothing, it's basically perfect, sometime inertface gets laggy, like it's very rare **What problems is Zomato for Restaurants solving and how is that benefiting you?** I can go anywhere in india, without a doubt i can find swiggy and without that discounts they offer on weekends i can't enjoy ### 14. Review for Zomato for business **Rating:** 5.0/5.0 stars **Reviewed by:** Srinidhi G. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Zomato for Restaurants?** it helped to connect and engage with users customers **What do you dislike about Zomato for Restaurants?** there is no dislike as such, regarding zomato business **What problems is Zomato for Restaurants solving and how is that benefiting you?** it helped in delivering the products online ### 15. Zomato business in Yugabyte **Rating:** 4.5/5.0 stars **Reviewed by:** Sambit M. | Lead Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Zomato for Restaurants?** the employees coupons code for every friday iniciatives . **What do you dislike about Zomato for Restaurants?** The coupons value differs based on food categories . **What problems is Zomato for Restaurants solving and how is that benefiting you?** Rather then any other food coupon direct apps usage to order food for corporate employees. ## Zomato for Restaurants Discussions - [Zomato bad for raw mutton and poultry](https://www.g2.com/discussions/27258-zomato-bad-for-raw-mutton-and-poultry) - 2 comments, 1 upvote - [What is the best payment portal to connect with zomato for transactions?](https://www.g2.com/discussions/what-is-the-best-payment-portal-to-connect-with-zomato-for-transactions) - 1 comment, 1 upvote - [How do i track the order of my delivery](https://www.g2.com/discussions/how-do-i-track-the-order-of-my-delivery) - 1 comment, 1 upvote - [Can I use this for catering?](https://www.g2.com/discussions/can-i-use-this-for-catering-057652f2-f1c1-43e1-b3c5-8cf1f3cd9598) - 1 comment, 1 upvote - [What are the benefits of zomato?](https://www.g2.com/discussions/what-are-the-benefits-of-zomato) - 1 comment - [View Zomato for Restaurants pricing details and edition comparison](https://www.g2.com/products/zomato-for-restaurants/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+15%3A05%3A53+-0500&secure%5Bsession_id%5D=f8c79ca5-8d50-43c8-83cf-a1ea4847b4ea&secure%5Btoken%5D=d3cb9c6ac01d0a2d9a36122f5d833c256c6dd546a7ef9a1cb05150e0872d1056&format=llm_user) ## Zomato for Restaurants Features **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management ## Top Zomato for Restaurants Alternatives - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - 4.3/5.0 (64 reviews) - [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) - 4.1/5.0 (62 reviews)