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Zomato for Restaurants

By Zomato

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Zomato for Restaurants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

12 months

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Zomato for Restaurants Reviews (14)

Reviews

Zomato for Restaurants Reviews (14)

4.7
14 reviews

Pros & Cons

Generated from real user reviews
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Hemant A.
HA
Team Lead
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Must-Have Tool for Restaurant Visibility and Customer Engagement"
What do you like best about Zomato for Restaurants?

Zomato for Restaurants provides an incredibly user-friendly dashboard that allows us to manage our restaurant profile, update menu items, respond to customer reviews, and monitor performance analytics with ease Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

One area that could use improvement is the review moderation process. Sometimes, it takes a while to address unfair or spammy reviews, and there's limited control over how feedback is managed Review collected by and hosted on G2.com.

Priyanka .
P
head operation
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zomato Restaurant."
What do you like best about Zomato for Restaurants?

You are in home and wants restaurants like food then zomato it,

This is what zomato is actually doing for you, Bringing north to south, chinese to italian , All types of food to your doors within a couple of minutes, Zomato is actually working like a mediater, When It's not possible for you go to particular restaurants and for restaurants to do delivery for you, Zomato is a boom, It has made our life easier, and also It has reduced the tention of delivery of food for smallest to biggest rastaurants. I've used zomato for several times, and I've been very satisfied with the service of zomato. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

There's least dislike I've for zomato, That is high charges of delivery. The charges is too high that sometimes shakes our expected budget which we create for particular food, but because of unexpected delivery charges, It made us to think twice before ordering and also to check the same food on another platform for comparing the charges. Review collected by and hosted on G2.com.

JI
SPS associate
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zomato for Restaurants review"
What do you like best about Zomato for Restaurants?

Most people think it's only a food delivery app. But it's a lot more than that. You can use it to check restraunts about the anbiance, affordability, service and so on. I myself use it for special occations to see if it fits my budget and the mood. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

Sometimes the reviews and photos can be tricky. They intentioally put the best photos also there are fake reviews sometimes. Review collected by and hosted on G2.com.

Kalyan C.
KC
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"""Taste The World With Zomato"""
What do you like best about Zomato for Restaurants?

Zomato is one of the best platform to enjoy our food by staying at home. It helps us to eat our favourite food with in no time and makes us feel happy with the order we place Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

The dislike about Zomato is that now a days it is taking more time to deliver the the order we place. And the delivery charges is very high. And premium charges are high. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Zomato for Business review"
What do you like best about Zomato for Restaurants?

The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. Zomato for Business is a valuable resource for food establishments looking to thrive in the competitive restaurant industry. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

*Dependence on Zomato*: Businesses may feel overly reliant on Zomato's platform for their online presence and marketing, which could potentially limit their autonomy or flexibility in managing their brand image. Review collected by and hosted on G2.com.

RR
Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Zomato for business used to enhances the online presence of restaurants."
What do you like best about Zomato for Restaurants?

Being on Zomato can help stay competitive, especially if other local restaurants are also listed.Direct feedback from customers can help in improving service quality and menu offerings. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

Negative reviews and ratings can impact a restaurant’s reputation and deterring potential customers. Review collected by and hosted on G2.com.

Haritha C.
HC
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Easy to Manage restaurant listing"
What do you like best about Zomato for Restaurants?

The user interface through out the process of managing my listing like reviewing, adding promo offers, adding events are much easier and beginner friendly as a merchant with some badic knowledge in using such platforms. Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

Nothing to dislike but could have better if their customer support is a little bit active. Review collected by and hosted on G2.com.

Amit K.
AK
Manager
Mining & Metals
Mid-Market (51-1000 emp.)
"Partnership with Zomato business"
What do you like best about Zomato for Restaurants?

It's provided transparent business solutions like you can attach your hotel restaurant to Zomato for boost your sales you will get many order where you can earn double Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

Zomato take high commission which not good for customer Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"Features are good"
What do you like best about Zomato for Restaurants?

Ease of navigating in the system for any order Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

The offers are costly. Sometimes the leads take up all the profits earned from each order Review collected by and hosted on G2.com.

SS
SPS associate
Internet
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Zomato Review"
What do you like best about Zomato for Restaurants?

This app offers best customer support and this has many features and tied up to alot of food chains Review collected by and hosted on G2.com.

What do you dislike about Zomato for Restaurants?

This app is all good, it has lil bit of bugs and the interface get laggy rarely Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

12 months

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