--- title: Zensai Reviews meta_title: 'Zensai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 361 reviews by the users' company size, role or industry to find out how Zensai works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 361 scale: '5' date_modified: '2026-10-27' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

Zensai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Zensai, making navigation quick and fitting well into busy schedules. (76 mentions)
Users praise Zensai for its exceptional customer support, highlighting quick responses and friendly communication as key benefits. (46 mentions)
Users commend the seamless integration and user-friendly setup of Zensai, enhancing their training and learning experiences. (43 mentions)
Users value the seamless integrations with Microsoft 365, enhancing their learning management experience within Teams and SharePoint. (43 mentions)
Users find Zensai's intuitive design facilitates easy navigation and quick onboarding, enhancing overall user experience. (43 mentions)
Users note a lack of essential features, such as built-in soft skills courses and native SCORM support. (29 mentions)
Users feel Zensai has limited features, lacking adequate reporting and customization options directly in the tool. (28 mentions)
Users express frustration over limited customization options in Zensai, hindering course creation and content adaptation. (20 mentions)
Users face reporting issues, seeking improved functionality and customization within Zensai without relying on external tools. (19 mentions)
User experiences notification issues with Zensai, facing difficulties in access requests and receiving irrelevant email alerts. (16 mentions)

5 Pros or Advantages of Zensai

5 Cons or Disadvantages of Zensai

Zensai Reviews (361)

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Zensai Reviews (361)

View 2 Video Reviews
4.4
361 reviews
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Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great for Organizing Training, but Slow Video and Homepage Loading"
2.5/5
What do you like best about Zensai?

Makes it very easy to organize your pending training modules and actually take the training as well. Not hard at all to figure out and even provides checklists to keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Sometimes it can be a little slow, I notice that videos take a little longer to dynamically load than they would in, say, YouTube. The homepage can also be a little slow to load, which kind of sucks since you are brough to that page every time you finish a training Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Flexible and Powerful, but a Steep Learning Curve and Setup Complexity"
3.5/5
What do you like best about Zensai?

We use both Learn and Perform/Engage. For both, we like the flexibility to mold it to what we need for our employees. Each platform has issues that we get frustrated with occasionally, but we work through it. The biggest thing at the beginning was the learning curve and getting things set up correctly. We had some things set up wrong, which caused a lot of problems and hours of rework. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The complexity and having to take so much time to learn at the beginning. For Learn, we really don't like that there is not an equivalency feature, so we have to work around that. And we struggle with not being able to customize calendar invites that go out for courses, requiring us to send our own separate email. For Perform/Engage, the reporting has been an issue and check in schedules. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Thank you for taking the time to share your experience so openly, we truly appreciate it. It’s great to hear that you’re seeing value in the flexibility Zensai offers your employees.

At the same time, we completely understand that the initial setup and learning curve can feel challenging, especially when you’re trying to get everything up and running smoothly. We’re sorry for any frustration this may have caused and really appreciate your patience along the way.

Your feedback on Learn and Perform/Engage, especially around equivalency, calendar invites, reporting, and check-in schedules, is incredibly valuable for us. Insights like yours help us better understand where we can improve and where to focus next.

Please know that you’re not alone in this, if you’d like to dive deeper into any of these topics or need support, we’re always here for you. Don’t hesitate to reach out anytime.

Thanks again for sharing your thoughts and being part of the Zensai journey.

Anne

Charlotte B.
CB
Charlotte B.
Senior Administrator
Enterprise (> 1000 emp.)
"Centralized Training Management with Seamless User Setup"
4/5
What do you like best about Zensai?

I like using Zensai as it allows us to keep training records centralized, which simplifies our management of training information. The platform's ability to invite people to live training and import records of any other training attended is very beneficial. I particularly appreciate the Flow365 feature, which has made our operations smoother. Previously, we needed two separate LMS systems, but now, we can set up users who aren't in the system yet. This is especially helpful for managing people in the induction process who need to complete e-learning before they start their roles. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I think it would help if Zensai sent reminders to the course admin that they need to process registers for the live sessions that have taken place. Or maybe if it just flagged that there have been live sessions but the registers haven't been processed yet. Also, during the initial setup, we had some teething problems, particularly with some data not transferring across correctly. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Charlotte,

thank you for sharing your experience with us, we really appreciate it. It’s great to hear that the centralized training management and Flow365 are supporting your daily work and bringing value to your operations.

We also truly value your feedback around reminders for course admins and data transfer during setup. These are important points, and insights like yours help us understand where we can improve the experience even further.

If you ever run into challenges or have additional ideas, please don’t hesitate to reach out. We’re always here to support you and help you get the most out of Zensai.

Thanks again for being part of the Zensai journey.

Anne

EG
Elena G.
"Boosts Productivity with Modern Features"
5/5
What do you like best about Zensai?

I use Zensai for managing learning needs, assigning courses, compliance, and self-development, as well as handling performance reviews. I like the integration with MS Outlook for sending meeting links and updates, and the reporting engine that lets me create and configure custom reports. Zensai's up-to-date design also stands out. These features help to shorten the time needed to communicate information to learners and save time in preparing for meetings with stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

There are so many different ways of doing things, sometimes I use a longer one instead of a better solution that is already available in the system. Manuals are quite long and knowledge-packed, but sometimes I wish it was easier to find a solution. Zensai uses AI chats. But I try to avoid using them as I've heard it's very source-intensive feature. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Elena,

thank you for sharing your experience with us, it’s great to hear that Zensai is helping boost your productivity and that features like the MS Outlook integration and reporting are adding value to your day-to-day work.

We also really appreciate your honest feedback around the different ways of navigating the system and the complexity of the manuals. We understand how important it is to have clear guidance and a consistent experience, and your input helps us see where we can improve.

If you ever need support or would like to explore certain features in more detail, please don’t hesitate to reach out. We’re always here to help and want to make sure you get the most out of Zensai.

Thanks again for being part of the Zensai journey.

Anne

Geoff H.
GH
Geoff H.
Digital Content Developer
Mid-Market (51-1000 emp.)
"Intuitive setup and functionality, Needs Mobile App Overhaul"
4/5
What do you like best about Zensai?

I find the Zensai system easy to use from an administration point of view. When I first configured the platform, even though I was unfamiliar with learning management systems and feeling a bit anxious, it was quite intuitive and easy to use. Our employees have commented positively on the nice new UI, saying it's much better than the previous version. They appreciate that they can access it via mobile, web browser, or mobile app. Setting up Zensai was very easy for me, especially since I worked closely with my success manager and a skilled technical colleague, and I was able to get everything set up swiftly. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The mobile app doesn't feel as fresh and modern as the web browser and Teams app and could do with updating. Functionally it's slow, clunky, outdated, and seems to have a few buggy aspects. When opening the Catalog, it takes a moment to load and flickers between the catalog view and a white loading screen rapidly for about 5 seconds while it loads. This isn't a great look for those trying to use it. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Geoff,

thank you for sharing your experience with Zensai , we really appreciate it. It’s great to hear that you find the platform intuitive and easy to use.

We also value your feedback regarding the mobile app and completely understand how important a seamless experience across all devices is. This is definitely an area we continue to focus on, and your input will help us improve further.

If you’re open to it, we’d also love to learn a bit more about your specific experience with the mobile app so we can better understand where the challenges are and address them more effectively. Please don’t hesitate to reach out to our support team at any time.

Thanks again for choosing Zensai for your e-learning needs, we’re looking forward to continuously improving your experience.

Anne

Carol Y.
CY
Carol Y.
Team Development Specialist
Enterprise (> 1000 emp.)
"Centralized LMS with Outstanding Support but Needs Survey Enhancements"
4/5
What do you like best about Zensai?

I really like the support we receive from our care team; it's top notch! We have a centralized place for reaching out for help, and either the in-house experts or consultants respond quickly, sometimes within minutes, providing answers and solving issues. They also offer a wealth of resources that are online and easy to search. We use the reporting daily, and I appreciate that they are building more reports within the Admin platform. We also leverage the Power BI reports and customize them for the important tracked metrics for our organization, which provides greater access to managers and leaders. The initial setup was very good, even though there was a bit of a learning curve with importing our completed courses to be included as 'live' courses in the LMS. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

We wish the survey options were more robust and available. They are working on it but right now it is not useful for us. Currently the option is that all courses, whether in person, online or webinar, receive any active survey. The limitation of not being able to tailor survey is a deal breaker for us. The only thing that could have been improved during the initial setup was how we imported our completed courses with a specific setting so those courses would be included as 'live' courses in the LMS. It was a learning curve for us. Review collected by and hosted on G2.com.

Response from Anne Droß of Zensai

Hi Carol,

thank you for sharing your experience with us, we really appreciate your kind words about our support team and the value Zensai is bringing to your learning and development initiatives.

We also value your feedback around the survey options and the need for more tailored surveys depending on course types. This is a great point, and we completely understand how important flexibility here is for meaningful learner feedback. Your input will definitely be shared with our product team as we continue to evolve this area.

If you ever have more ideas, questions, or need any support, please don’t hesitate to reach out, we’re always here to help.

Thanks again for choosing Zensai as your centralized LMS solution.

Anne

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Easy to Use for Both Users and Admins"
5/5
What do you like best about Zensai?

I think the UI for both employees and admins is the best part of Zensai. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

I wish I could do more for content creation in Zensai natively. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Enterprise (> 1000 emp.)
"Stable LMS with room for improvement"
3/5
What do you like best about Zensai?

I like that Zensai is a stable LMS and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

Learning paths are poorly made, no KPI evaluation directly in the tool, no dedicated course distribution in the tool, everything is outsourced. Review collected by and hosted on G2.com.

Response from Reagan Hochmeister of Zensai

Thanks for sharing your feedback on Zensai! We're thrilled to be a part of your employee e-learning journey and look forward to continue growing together!

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Everything in One Place for Quick, Easy Access"
5/5
What do you like best about Zensai?

Everything is in one place. There’s no need to go back and forth, I can quickly find what I need and get to it right away. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

The Teams integration still isn’t working well. Review collected by and hosted on G2.com.

Response from Katie Johnson of Zensai

Hi there,

Thank you for sharing your feedback! We’re glad Zensai makes it easy to find what you need and keeps you informed about upcoming updates and events.

We’re sorry the Teams integration hasn’t been working as smoothly as it should. We'll pass this feedback on to our product team, so that we can keep improving the experience.

Best,

Katie

Ingrid D.
ID
Ingrid D.
Director Organizational Talent & Leadership Development
Consulting
Mid-Market (51-1000 emp.)
"Simple, insightful Performance Management"
5/5
What do you like best about Zensai?

As a company, we have a lot of managers with fully remote teams. Zensai has proven to be be an effective way to stay connected, especially when coordinating live catch-ups isn’t always practical. The Engage & Perform platform (formerly Weekly10) makes it easy to stay aligned with what employees are working on, exchange feedback regularly, and encourage transparent, ongoing conversations that support growth. I especially value the ability to give instant recognition to colleagues, as well as the clear visibility into both individual and team performance. This has simplified identifying strengths, development opportunities, and completing quarterly and annual reviews.

From an administrative perspective, the platform provides helpful insight into overall employee sentiment. The AI-driven analytics highlight engagement trends and potential concerns, while also making it easy to track participation in weekly check-ins and performance review cycles.

All in all, Zensai is a strong solution for organizations aiming to improve their performance management approach. Review collected by and hosted on G2.com.

What do you dislike about Zensai?

In the past, technical challenges required some patience - however, now I have a dedicated CSS (in my time zone), and now my issues get resolved very quickly. Review collected by and hosted on G2.com.

Response from Rebecca Morgan of Zensai

It's great to see how you're able to support your team with timely feedback through Weekly10. We've got a whole question bank to choose from for your check-in questions. Our People Science team can guide you with that. Just reach out to us at support@weekly10.com and we can book some time in for that.