Hi Liz, thanks so much for your kind words and for recommending Zanda! We’re so glad the BizzyAI note taking tools, reminders, and document storage are saving you time. If you haven’t tried it yet, our Zanda Client Portal lets clients book and pay all in one place — no separate tools needed. We'll be releasing the option to pass the online payments processing fees to clients soon, which will make the use of the client portal and online payments even more efficient. Thank you for being a valued part of the Zanda community! Warm regards, Irina

Hi Jordan, thank you for this amazing review!

We’re so happy to hear that Zanda is helping you spend more time doing the work you love. It’s fantastic that BizzyAI note taking tools have made such a positive impact on your practice—hearing that it’s transformed your workflow truly means a lot to us.

We also appreciate your note about automations. You’re absolutely right—more are on the way, and we love seeing feature requests from practitioners like you. Your feedback helps shape the future of Zanda.

Thanks again for being part of the Zanda community! - Irina

Hi Camillia, thanks so much for your thoughtful review!

We’re so glad to hear that Zanda’s simplicity, confidentiality features, and built-in communication tools are supporting you and your clients well. It's great to know the setup was smooth and that your clients find it easy to use too—that's exactly what we aim for!

And thank you for your feedback about the visual design. You’re not alone in wanting more personalization options, and we’ve passed this along to our product team. We’re always looking for ways to enhance the experience while keeping things streamlined and secure.

We’re grateful to have you with us and really appreciate you sharing both what’s working and what could be improved. Warm regards, Irina

Hi Ruth, Thank you for sharing your experience, we really appreciate you taking the time to leave a review.

It’s great to hear that Zanda feels easy to use and that privacy and confidentiality stand out for you. Protecting client information and giving practitioners confidence in their record-keeping is something we take very seriously, so your feedback means a lot.

We also understand your comment about letter templates. Getting layouts to look just right can sometimes feel fiddly, and feedback like this helps us focus on making those setup experiences smoother and more flexible over time.

We’re glad Zanda is supporting your practice with secure record-keeping and payment processing, and we’re here to help if you ever want tips or support to get more out of features like letters and templates, just shoot us an email at support@zandahealth.com. Thanks again for choosing Zanda and for helping us continue to improve. Warm regards, Irina.

Hi there, thank you so much for your kind review!

We’re delighted to hear that Zanda helps you manage your practice smoothly and in a paperless mode, and saves time with scheduling, automated messages, and Telehealth links.

We also appreciate your feedback about patient emails occasionally landing in junk folders. We recommend asking clients to add your Zanda sending email address to their contacts to help prevent this. You can share this article with your clients to help them do this: https://support.zandahealth.com/adding-email-addresses-to-safe-senders-list

Thank you for being part of the Zanda community! Warm regards, Irina.

Hi Stewart, thank you so much for sharing your experience, we’re really happy to hear that Zanda reminders, online bookings, and intake forms are making things easier for you, and it’s wonderful to know our customer service team has been able to support you well. 💜

We also appreciate you sharing the need for more automation and appointment filtering. We'd love to hear more about your expectations, please submit your feature requests via your Zanda account Help menu > Ideas Board and our product team will review them.

Thank you again for your thoughtful feedback and for being part of the Zanda community. We’re excited to keep delivering updates that make your day-to-day even smoother. Warm regards, Irina.

Hi Theresa, thank you so much for your thoughtful review and kind words about our support team—we’re thrilled to hear that you've had such a positive experience and are enjoying the range of tools available in Zanda!

We also really appreciate your feedback about calendar access for admin staff. In most cases, this can be achieved by setting up user permissions for your admin team members. Please reach out to support@zandahealth.com for assistance with setting those up.

Thanks again for taking the time to share your experience—we’re so glad Zanda is helping you simplify your processes and support your clients more efficiently! Warm regards, Irina.

Hello, thank you for sharing your experience with Zanda! We’re so pleased to hear that moving your calendar and appointment management online has saved time and made it easier for your team to stay on top of client needs, even when working remotely.

We also really value your honest feedback about some areas feeling a bit clunky or hard to navigate. Please don’t hesitate to reach out to our support team at support@zandahealth.com whenever you need help setting up efficient workflows or learning more about the different settings available in Zanda—they’re always happy to help make things easier.

It’s wonderful to know that Zanda has already made a difference by giving you flexibility and time back, especially when cancellations or changes come up unexpectedly. Thanks again for taking the time to review us—we’re committed to making your experience smoother and more powerful with every update.

Warm regards, Irina.

Hi Kim, Thank you so much for updating your rating and sharing such positive feedback! We’re so glad to hear how much Zanda helps streamline your practice. Since your last review, we’ve introduced Zoom integration for Telehealth, so you can now enjoy all your sessions with the same convenience—and access beauty filters via the Zoom desktop app too. We truly appreciate your continued support! Warm regards, Irina