Hi Stephen, thank you so much for your honest and detailed feedback.

We’re really glad to hear that Zanda’s scheduling tools, Google Calendar integration, invoicing, and earnings tracking are helping you manage your day-to-day operations effectively. It’s great to know that despite the challenges, these features have become essential to your practice.

We completely understand your frustration with the setup process — especially when technology isn’t your main focus. To help our customers, we have individual support sessions available at no cost. They can be booked at your convenience here: https://zandahealth.com/book-a-call/

Thank you again for sticking with Zanda — we’re committed to making it easier for practitioners like you to get the most out of every feature. Warm regards, Irina

Hi Lauren, thank you so much for your detailed and thoughtful review — we truly appreciate it!

It’s wonderful to hear that Zanda has supported your multidisciplinary practice so effectively over the years. From AI notes and telehealth to reporting, templates, and communications, it’s great to know these tools are helping your team deliver efficient, high-quality care across different disciplines. We’re especially pleased that our support team and tutorials have made your setup and ongoing experience smooth and reliable.

We appreciate your feedback about gaining deeper insights into Client Portal usage and are happy to let you know that we are actively working on an integration with Google Analytics to allow Zanda users gain those insights.

Thank you again for being such a long-term partner and for sharing how Zanda has helped your practice grow. We’re excited to keep innovating alongside you! Warm regards, Irina

Hi there, thank you so much for your review! We’re glad to hear Zanda automation tools are helping streamline your workflow from booking through to invoicing.

It’s great to know Zanda is helping you stay on top of client information, actions, and follow-ups once everything is set up. That’s exactly the kind of admin support we want the system to provide.

We also appreciate your feedback about NZ bank integrations. We understand how helpful this would be for your workflow, and we’ll make sure your feedback is shared with the team.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hello, Thank you for taking the time to share this, we really appreciate it.

It’s great to hear that Zanda is making note writing and scheduling easier for your therapists, and that getting set up was smooth. That day-to-day ease is exactly what we aim to deliver for busy clinics like yours.

We also hear your point around value. Every practice uses Zanda a little differently, and sometimes there are features, workflows, or setup tweaks that can make a big difference in what you’re getting out of your account.

If you’re open to it, our support team would be more than happy to run a quick practice health check with you - looking at how you’re using Zanda and suggesting ways to get the most value for your clinic.

Thanks again for your honest feedback, it really helps us continue improving. Warm regards, Irina.

Hi Liesel, thank you so much for sharing your thoughtful review! We’re thrilled to hear that Zanda has made it easy for you to set up and grow your occupational therapy practice at your own pace. It’s wonderful to know that the flexibility, intuitive design, and built-in tools like Telehealth and integrated forms have supported your transition into managing an entirely virtual practice.

We also appreciate your feedback about the group meeting feature and the link options. We’ll be sure to share it with our product team for consideration.

Thank you again for choosing Zanda, we’re delighted to be part of your practice journey! Warm regards, Irina

Hi Malcom, Thank you for coming back to update your review, we really appreciate it!

It’s wonderful to see that you’ve continued using Zanda over the years and that it’s still supporting your everyday work. Hearing that the platform remains easy to use, even as you’ve explored some (but not necessarily all) of the extensive features, means a lot to our team.

We’re committed to keeping Zanda intuitive and reliable, while continuing to expand what’s available so it can grow with you over time. Thanks again for your continued trust and for sharing your experience with us. -- Warm regards, Irina / Jan, 2026

Hi Malcolm,

Thanks so much for your review here. We're very happy to hear that Power Diary is making your life easier - it's exactly what we strive towards!

With regards to the SMS messages, please note that you don't pay to receive any messages, just to send them. If you're finding that your costs are high, check that the messages you're sending are not too long. If they are longer than 160 characters, the provider has to send them as multiple messages (and then rejoins them into one). This is not something we can control but if you keep your messages shorter this shouldn't happen. All the best, Fiona

Hi Kylie, thank you so much for sharing your experience with Zanda! We’re really happy to hear it’s been such a big shift for your practice—especially speeding up invoicing, working well with Xero, and giving your clinicians an easier, more professional system to use.

We also appreciate your feedback regarding extra scrolling, invoice combining, and statement editing. Feedback like this is really valuable as it helps us refine and improve Zanda so it works even better for practices like yours.

It’s great to know having everything in one place has made life easier for your team. We’re excited to keep supporting you and your clinicians as you continue to grow with Zanda!

Warm regards, Irina

Hi Keith, Thank you for your review, we really appreciate you sharing this.

It’s great to hear that automations and client record management are working well for you. Helping practices stay on top of client admin without the manual effort is a big part of what Zanda is designed to do, so it’s encouraging to know those features are making a difference in your day-to-day work.

We also hear your feedback around setup, tutorials, and learning materials. Getting started should feel clear and supported from the beginning, and it sounds like there’s more we can do here. Improving onboarding and making our guides easier to follow is something we’re actively working on, and your input helps point us in the right direction.

If you ever feel stuck during setup, our support team, accessible via support@zandahealth.com is always happy to walk through things with you and help you get everything running the way you need.

Thanks again for taking the time to share your experience, we’re glad Zanda is helping you manage your client admin more easily, and we’re committed to making the learning side just as smooth. Warm regards, Irina.

Hi Michelle, thank you for such a thoughtful review! We’re thrilled to hear how Zanda has supported your counseling service over the past two years and helped streamline your client management and communication. It’s wonderful to know that features like automated texts and emails have made such a difference in reducing missed appointments and improving efficiency across your practice.

We also appreciate your feedback about reporting, and we hope that the new custom reports feature we are working on will meet those needs.

Thank you again for your continued trust and support. We’re so glad Zanda has become an integral part of your practice’s success! Warm regards, Irina

Hi Donna, thank you for sharing such a thoughtful review!

We’re so glad to hear that Zanda’s scheduling, invoicing, and customizable templates have been helpful for managing your practice, and that our support team made your setup experience smooth and personal. It’s great to know the platform has supported you as your business has grown.

We also appreciate your feedback about podiatry templates and expense tracking. You’re welcome to email us at support@zandahealth.com with details of the podiatry templates you’d like to see in Zanda, our team will be happy to review your suggestions and add them to our template library where possible.

Regarding expense tracking, Zanda integrates with Xero, allowing you to manage and track your business expenses directly through that integration.

Thank you for choosing Zanda and for being part of our community, we’re thrilled to support your work! Warm regards, Irina