Hi there, Thanks so much for sharing such a thoughtful review. We’re really glad Zanda is helping you keep your practice running smoothly, especially with scheduling recurring appointments, managing payments through Stripe, and staying on top of bookings, reminders, notes, files, and reporting. It’s also great to hear the calendar view, color coding, and handy touches like the Today button are making day-to-day work easier.

We also appreciate you calling out the areas that could be smoother, particularly around archived client records, credit card entry, address entry, and Google Calendar syncing. Feedback like this is incredibly helpful because it gives our team clear insight into where we can keep improving the experience.

Thanks again for taking the time to share your experience and suggestions. If you’d ever like to share more detail about any of these workflows, our team would love to hear from you at support@zandahealth.com.

Warm regards,

Irina

Hi Wendy, thank you so much for your thoughtful review, and for being with us for over a decade! We’re so glad to hear Zanda has helped make booking, invoicing, and day-to-day practice management feel intuitive and hassle-free.

It’s also lovely to know our support team at support@zandahealth.com has been helpful when you’ve needed assistance.

We completely understand that finding time to explore new features can be tricky, especially when you’re busy running a practice. We’re glad the self-paced learning resources have been useful, and we’ll keep working to make it easier for customers to discover the tools that can save them time.

Thanks again for sharing your experience.

Warm regards,

Irina

Hi Lynda, thank you so much for updating your review and for continuing to support Zanda over the years. It means a lot to hear that the platform keeps getting better for you and that the new features are making a real difference in your work. We’re especially glad that using Zoom through Zanda is helping you save on an extra subscription too. Thank you for being part of the journey with us!

Warm regards,

Irina

Hi Sarah, Thank you so much for sharing your feedback. We’re glad to hear that Zanda is helping you stay organised with calendar bookings, client tracking, onboarding information, SMS reminders, and AI note-taking.

We also appreciate you mentioning the issue with some documents appearing to send twice. That’s definitely worth checking, as it may relate to how automations or document sending settings are configured in your account. Please reach out to our support team at support@zandahealth.com so they can take a closer look and help identify what’s causing this.

Thank you also for your suggestion about more templates for client homework and plans. We’re always looking for ways to make Zanda more useful in everyday practice workflows, and feedback like this helps us understand what would be most valuable to practitioners. Warm regards, Irina

Hi there, thank you so much for your thoughtful review! We’re glad to hear Zanda is helping you manage so many parts of your practice in one place, from invoicing and reminders to appointment booking, templates, and client communication.

It’s also great to know the manual has been useful, and that templates, bulk sending, invoice tracking, and shared client visibility are helping reduce admin time for your team.

We appreciate your feedback about searching and filtering templates and records, managing communication where multiple contacts are involved, and email replies needing to be uploaded manually. These are helpful workflow insights, especially for practices working with children and families, and we’ll make sure your feedback is shared with the team.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hi Matilda, thanks so much for your review! We’re glad to hear Zanda is helping you keep invoicing, appointments, and Medicare claiming in one place, and that online claiming feels quick and easy to use.

We also appreciate your feedback about Medical Objects and the occasional glitches you’ve noticed. Our team is always working to improve reliability and make everyday practice workflows smoother, so this feedback is helpful.

If anything is still causing issues, please reach out to our support team at support@zandahealth.com so we can take a closer look. Thanks again for sharing your experience.

Warm regards,

Irina

Hi Michelle, thank you so much for your thoughtful review! We’re glad to hear Zanda is helping both your reception team and practitioners save time with automations, AI tools, and a comprehensive range of practice management tools.

It’s great to know automated communication for appointments, forms, and follow-ups is making client engagement faster and easier for your team.

We also appreciate your feedback about reports. We understand how important it is to access the right information quickly, without needing to cross-reference multiple reports, and we’ll make sure this feedback is shared with the team.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hi there, thank you for taking the time to share your feedback. I’m glad to hear you’re finding Zanda well designed, flexible, and scalable, and that features like the Client Portal, scheduling, custom forms, and automations are working well for your practice.

I also appreciate your suggestions around being able to use “patient” instead of “client” throughout the system and making it easier to add images within notes. Feedback like this is helpful as we continue improving Zanda, and I’ll make sure your comments are shared with the team.

If you’d ever like help exploring the best current options for either of these workflows, our support team is always happy to help at support@zandahealth.com.

Warm regards,

Irina

Hi Miki, thank you so much for taking the time to share such a thoughtful review. It means a lot to hear that Zanda is helping your practice run smoothly and efficiently. We’re especially glad that the setup process felt intuitive and that our guides, webinars, and support chat have been helpful along the way.

One of our core goals is to build a platform that truly supports practitioners in their day-to-day work, so it’s wonderful to hear that the all-in-one approach is helping you stay organized and spend less time on documentation. Many practitioners, especially solo practice owners and clinicians, tell us that having scheduling, notes, billing, and client management all in one place makes a real difference in their workflow.

We also appreciate your kind words about our team and leadership. Staying connected with our community and learning directly from our users is incredibly important to us, which is why we continue to host webinars, gather feedback, and actively review suggestions through our feedback channels.

Thank you as well for mentioning the areas where things could improve. Even small details around scheduling and multi-user functionality are valuable insights for our product team, so please do not hesitate to reach out via support@zandahealth.com any time.

We’re grateful to have you as part of the Zanda community and truly appreciate your support. Warm regards, Irina

Hi there, thank you for such a thoughtful and detailed review - it’s fantastic to hear how central Zanda is to the running of your clinic.

We’re especially pleased that the diary visibility, structured clinical notes, and secure record-keeping are supporting both operational efficiency and clinical governance for your team. Helping clinics stay organised without overcomplicating workflows is exactly what we aim for.

We also appreciate your feedback around report workflow continuity. That’s valuable insight, and improvements to reporting usability are something we’re continuing to refine.

Thank you again for sharing how Zanda supports your clinicians, admin team, and patients. It means a lot to know we’re contributing to smooth, professional day-to-day operations in your clinic. -- Irina